I know on airlines such as JetBlue, Frontier, and other airlines with in-seat PTVs as part of an addition customer service, if a PTV goes out they don't do to much about it- as usually the longest flight is like 4-5 hours from the southeast to someplace like SF
, California. On these flights there isn't much priority on getting the PTVs fixed once they are broken.
However, I do know that some airlines with flights to Europe, Middle East, Germany, ex.., have a bigger priority, as flights can range from 8-18 hours!
Personally, I would MUCH rather have a PTV working on a 12 hour flight to europe, not a 2 hour connecting flight.
As for me, I have never had any real problems with PTVs at all.
Does anyone know what it means to "reset the PTV system"? Is it just like resetting the little (sometimes HUGE) box under the seats for you section? ...or is it something bigger than that?
I was reading an article on http://www.AirReviews.com
, that said that Virgin Airways still had little PTVs no bigger than my finger on some of their old 747s! I had a friend that recently traveled on a Virgin 742, and this came true! It must be a virgin nightmare for some people :p !