I agree with you on most points. I have been to TPA
during rush hour quite a bit actually. My findings are this:
-TGI Friday's is always packed and it's getting harder to get a seat at the bar
-Wharf actually has some customers now! They have pretty good food in there too but the bar is not quite up to TGI fridays
-They should hire quicker people to check boarding passes before getting on the shuttles.
The main problem I see for the landside terminal is the log jam waiting to get on the shuttles. The people checking ID
's/tickets are friendly, but not quite efficient. It would help if people had their license/ticket out when they get up there. If waiting people sat in the areas beside the "train banks" there wouldn't be congestion in that area either.
I still do not see where they need a new terminal, yet. I am not aware that any of the airsides are operating at capacity, especially after C opens back up. If they built a whole new complex now, they might be waiting 20-30 years for the traffic to fill it. I'd hate to see TPA
, a big airport that is empty and way below capacity, waiting for brighter days. However, I am glad that Louis Miller and staff are progressive thinkers.