It was a sad night for American Airlines at my JFK
hub. With the news of what happened to my fellow cabin crew members my heart really does go our to their family and friends.
This is a side to flying which you cant help, no matter how big the aircraft is or how well the pilots are flying Mother Nature will always be there...
While I have never experienced turbulence this bad, I have been injured two times. The first time was on decent into KJFK and the second time was while cruise sing over the north Atlantic. The first time I just hit my head on a seat pylon, however the second time I dislocated my right shoulder (this was a few years back now).
Hopefully if passengers listen to the news reports more of them will start buckling up during the flight!