Sian
Topic Author
Posts: 31
Joined: Mon Aug 30, 2004 6:45 am

UK Charter Airlines' Policy On Excess Baggage

Mon Dec 06, 2004 9:17 am

Hello there,
I have taken numerous flights over the last few years on charter (holiday) airlines, more particularly in the last 12 months , and on every occasion my party of two people have been overweight baggage-wise to the tune of 20 kilograms. The airlines we have travelled with in the last year include: BY from LGW to FUE, FCA from BRS to TFS, XLA from LGW to NAP, MYT from BRS to NAP, MYT from BRS to REU and 6G from SWS to JER (the only scheduled airline here) - all return flights. In every case, we checked in at least 3 hours before take-off (where possible) due to my flying phobia, and on no occasion have we been questioned over or charged for the excess weight of our luggage. The standard allowance is 20kg.

However, on 17/11/04 we flew from CWL to FUE with BY. As we had pre-booked seats on this early morning flight (07:10), we had a lie-on of sorts (!) and checked in 1 1/2 hours before take-off. We were promptly charged £76 in excess baggage, which is fair enough, we were 19 kilograms overweight. Though it was still a shock at half-five in the morning!! Big grin

Anyway, this is my question: "Is it down to the airline, the check-in agent or the airport to decide whether they will charge for excess baggage?". I have found, on a personal note (and from family and friends), that Britannia at CWL are particularly harsh when it comes to excess baggage, although BY at LGW don't bother with looking at the scales.

I have no qualms as to paying (I've got away with it enough times!), but I thought as perhaps our party appear to be under the average weight for passengers this may be the reason that all other airlines have overlooked the issue of my overweight baggage. Do you think this is likely?

And even more, how would you compare the charter airlines' policy to those of scheduled airlines (considering us flight-only passengers pay similar fares)?

Any views on this issue would be very much appreciated!

Hwyl!

Sian Big grin
"Pleidiol wyf I'm gwlad!"
 
gkirk
Posts: 23347
Joined: Thu Jun 15, 2000 3:29 am

RE: UK Charter Airlines' Policy On Excess Baggage

Mon Dec 06, 2004 9:21 am

19kgs overweight?!?! No wonder you were charged!
Usually if your 2 or 3 kgs overwight they'll let you off, but any more and they'll charge you.
When you hear the noise of the Tartan Army Boys, we'll be coming down the road!
 
Sian
Topic Author
Posts: 31
Joined: Mon Aug 30, 2004 6:45 am

RE: UK Charter Airlines' Policy On Excess Baggage

Mon Dec 06, 2004 9:34 am

I know, but a girl needs her shoes!

However, I was just wondering what were the motives behind most airlines letting us off, and just the *one* airline charging us. I thought it was rather strange! Big grin

Hwyl!

Sian Big grin
"Pleidiol wyf I'm gwlad!"
 
User avatar
Crosswind
Posts: 2536
Joined: Sat Nov 25, 2000 4:34 am

RE: UK Charter Airlines' Policy On Excess Baggage

Mon Dec 06, 2004 10:00 pm

Most UK charter airlines have introduced a zero-tolerance policy on excess baggage this year, including some you listed above as not charging you! If you are even 1kg over the limit and you will be charged for it I'm afraid.

You've just been lucky until now, but unfortunately should expect a £4 to £7 charge per kilo for excess baggage in the future, and be grateful if the person checking in your flight can't be bothered with the extra work...

Regards
CROSSWIND