seeing as i will start flying for TK
soon i wanna post some stuff.
There is no excuse for a rude flight attendant...however i can tell you that for the last year there has been a massive shortage of pilots and FAs...while that is not an excuse to be rude, these people, many of whom are my friends, have been working double time...it's not easy, because in Europe, there are no overnight stays..back to base for another round in the morning. The new hire pilots and FAs will hopefully soothe things out so that people feel more welcome onboard.
As for the food...well at least u get some food...in the states, you have to buy your drinks and well, it's as much the airline as the catering company so...we gotta deal with what we get. In the states i believe it's 3-4 bucks for a drink...and there is almost no meal service on flights nearing 3 hours. Although it's a time and season thing, the food i have found is sometimes very nice.
The 737-800s ands A320/321s are quite nice, however, we have some very old run down A340s...they are all getting a new interior once the A330s arrive so that they can be taken offline to get a quick job. Each seat will have a video etc...so things are looking good.
As with any airline everyone wishes to encounter the best service, however this isnt humanly possible... I do hope that the service and understanding of customer service improves, from the new people i met at the training center, the new group of FAs seem more with the whole industry, if ya get what i mean...