As of today some pax traveling through AMS
can make use of self-service boarding. This means that pax traveling with an e-ticket can get onboard an aircraft without any contact with airline or airport staff. This service will be only available at gates C11 and C13 in the meantime.
Schiphol expects that by summer 2005 all gates at the C-pier will have this service. According to Schiphol Airport self-service boarding is a way for pax to travel efficiently. The equipment is an investment by Amsterdam Airport Schiphol.
For airlines this service provides a better flow in the departure procedures.
Because of this self-service boarding, less gate agents are needed, which in turn is cost saving.
This new self-service facility is developed in close collaboration with KLM, seeing that almost every flight departing the C-pier is handled by KLM, such as Transavia, Maersk and Meridiana. However the self-service boarding is developed for common use for every airline.
Source: The Schiphol Group