E-mail from DL
Since you've recently flown the Delta Shuttle®, we want to let you know about upcoming Shuttle changes that are part of our company-wide transformation.
As part of the Delta Shuttle's current "guaranteed seat" policy, if you are unable to board a Shuttle flight because it is full, we provide another flight within 30 minutes or give you a free one-way Shuttle ticket. Effective February 1, 2005, we will eliminate these extra-section flights and, as a result, no longer offer this "guaranteed seat" policy. We are making this change in order to more effectively allocate our planes across our network.
We will continue to provide the same full schedule of flights every hour on the half-hour between Washington, D.C. and New York City and between Boston and New York City - that's 62 Shuttle flights every non-holiday weekday. And, we'll continue to offer our current schedule of weekend Shuttle flights. For flight accommodations, your confirmed reservation and check-in will act as your boarding priority for our flights.
Please know that we will continue to provide top-of-the-line services and amenities on the Delta Shuttle. In addition to an extensive flight schedule, the Shuttle's B-737-300 fleet offers a first-class feeling with increased legroom, leather seats and complimentary fresh snacks, magazines and drinks. We will also continue to offer our customers open seating that allows you to select the seat of your choice when boarding. And don't forget the Shuttle's on-time reliability, fast check-in options and the ability to earn at least 500 SkyMiles per flight.
For more information on the Delta Shuttle, please visit delta.com/shuttle.
Thank you for flying Delta, and we appreciate your support as we focus on a positive transformation of our company.