airbrasil
Posts: 202
Joined: Tue Nov 11, 2003 9:12 am

Easyjet Info Needed

Sat Feb 19, 2005 3:34 pm

Hello friend,
One of my co-workers here in LAX was trying to fly nonrev from LAX to LHR on Virgin and got bumped of both flights.. But to make things worst she also had purchased a revenue tkt on Easyjet from Gatwick to Rome... What is Easyjet's rules as far as missing a flight? Did she loss the ticket? Does she has to pay a change fee and fare difference? If you some can help me out please let me know. In case if someone here works for easyjet, here is her record locator.. She will try Virgin again tomorrow Saturday with her mom...  Sad

Thnak you so much and those that could assist would be more than happy to receive passes on Frontier!

Airbrasil

Feb 20 on flt 5257 from Gatwick to Rome. Conf #'s are E54QB8L E54Q97D. Bonnie and Summer
 
airchabum
Posts: 754
Joined: Sat Oct 20, 2001 8:21 am

RE: Easyjet Info Needed

Sat Feb 19, 2005 5:33 pm

Hi Airbrasil

I don't work for EZY but I work for VS! easyJet allow you to change the booking online - it will cost £10 per change + whatever the fare difference is. However both VS flts LAX-LHR on Sat and Sun are overbooked so there's no guarantee they will get on  Sad

Cheers
Biggidy biggidy bong
 
Runway31
Posts: 72
Joined: Fri Nov 19, 2004 6:26 am

RE: Easyjet Info Needed

Sat Feb 19, 2005 5:54 pm

At least your friend should be due some compensation under the new law regarding overbooking. This was one of the reasons the law was introduced, to deal with airlines who treat passengers like this.
 
Airplanepics
Posts: 2594
Joined: Fri Jun 27, 2003 4:12 am

RE: Easyjet Info Needed

Sat Feb 19, 2005 5:55 pm

He was non-reving so I doubt he will be able to take advantage of this new rule.
Simon - London-Aviation.com
 
airbrasil
Posts: 202
Joined: Tue Nov 11, 2003 9:12 am

RE: Easyjet Info Needed

Sun Feb 20, 2005 8:33 am

Thank you all for the info.. I will advise her today. Yes the new European law would be good if she was a rev pax.. but flying non-rev we know the risks..

Airbrasil
 
A340600
Posts: 3894
Joined: Sun Aug 24, 2003 10:24 pm

RE: Easyjet Info Needed

Sun Feb 20, 2005 8:39 am

The new European law is good for things like this, BUT not for things such as weather dealys, airlines will sometimes end up paying passengers more than they payed for their ticket because of things out or the airline's control, such as weather conditions, EZY are up in arms about it, they are talking of raising fares because of it

Sam
Despite the name I am a Boeing man through and through!
 
geoffm
Posts: 2082
Joined: Fri Feb 27, 2004 5:58 am

RE: Easyjet Info Needed

Sun Feb 20, 2005 6:17 pm

The law applies to EU airlines or any flight from an EU airport. Airlines will NOT have to pay for natural causes like weather.

http://www.caa.co.uk/default.aspx?ca...goryid=306&pagetype=68&groupid=355

Geoff M.

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