burberry753
Posts: 198
Joined: Sun Jan 09, 2005 6:15 am

LHR Transfer-need Advice!

Wed Mar 09, 2005 6:21 am

Hi, I am currently planning my holiday to DXB for later in the year and we will almost definatly fly MME-LHR with BD and catch the 12:30 BA flight, and i need to know whether they will check our bags straight through to DXB at MME or we will have to get them LHR and check in again? also, is it better to check in online before leaving MME?
thanks alot
 
AvianceGirlUK
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 6:30 am

Ok.. well BD will NOT check in your luggage through to DXB on BA.. Unless its a miracle.. Its an Alliance thing. So Sorry to say you will have to Collect your luggage then make your way over to T4. My advice to use the Heathrow Express as Terminal 4 Underground Station is closed for refurbishment.
Checking in online is ok, but i prefer to go to check in as you will have to drop your bags off anyway.. so i find internet check in a waste of time especially if I have bags to check in.
Good luck, Safe Journey and have a GREAT time in DXB. You Will Love it  Smile
 
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Crosswind
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 6:43 am

It's always worth asking...

Im my experience I've generally found that airlines will through-check your baggage, even if connecting to a carrier in a different alliance... It all depends on whether the airlines concerned have an interline agreement. I would have thought BA/BD will interline bags at LHR, it makes checking in for your onward flight much easier if you don't have to haul your suitcases about!

Granted my last non-alliance/codeshare transfer was in 2001, but the Air France staff in Miami were able to check my baggage all the way through to Manchester. This was despite the fact that I was flying British Airways for the Paris-Manchester leg, and BA do cooperate with Air France or even use the same terminal at CDG.

I don't know whether you having 2 separate tickets MME-LHR/LHR-DXB will make a difference though, I've never made a connection that way. I'd enquire with bmi...

Regards
CROSSWIND
 
Leezyjet
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 7:42 am

BD will usually through check your bags for you if you ask them to and you have a nice check-in agent, although on the return sector it is unlikely BA will do the same as it is their policy not to do this, although Bmi don't have a strict policy like BA do, so chances are they will do it.

 Smile
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Horus
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 7:53 am

Crosswinds is right, its worth asking. February 2004 I flew BA LHR-FRA, then MS FRA-CAI and then MS CAI-JED and I only had to check in the bags once at LHR. I did have to get my boarding cards from each airport though (at the boarding gate desk). As for my weird routing...I was originally booked on SV, but when I foned them to confirm my ticket a few days before the flight they said they hadn't recieved my reservation and the flights was fully booked so I went back to my travel agent, she admitted her mistake, she searched high and low for a seat on any flight but couldn't find anything, I suggested I'd like to fly via CAI and she found this routing. The price ran into the thousands but I didnt have to pay because they had messed up.

Horus
EGYPT: A 7,000 Year Old Civilisation
 
Speedbird2155
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 7:55 am

Quoting Leezyjet (Reply 3):
although on the return sector it is unlikely BA will do the same as it is their policy not to do this, although Bmi don't have a strict policy like BA do, so chances are they will do it.


Not true...provided the passenger's onward details are in the system, BA will tag the bags thruogh to the final destination. There are situations where bags cannot be tagged to the final destination, but this sometimes has to do with various factors, including customs regulations at the transfer point or if it involves a change of airport (eg LHR to LGW). There are however restrictions on checking the passengers themselves in for the connecting flight as it has to be an airline that has a link or agreement with the first airline.
 
B747-437B
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 7:56 am

If you are ticketed on a single itinerary, any IATA member carrier is obligated to transfer your baggage to any other IATA member carrier it has an interline agreement with.

BA and BD absolutely do have an interline agreement, so the bags should be checked through both ways (assuming a single ticket).
"The A340-300 may boast a long range, but the A340 is underpowered" -- Robert Milton, CEO - Air Canada
 
malaysia
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 8:00 am

Some agents can do amazing things, CI once checked my bag on CI BKK-TPE to MH TPE-LAX all the way through even my MH ticket was non-rev employee standby.

that was lucky, so I did not have to reclaim my bag in TPE.
There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
 
burberry753
Posts: 198
Joined: Sun Jan 09, 2005 6:15 am

RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 5:03 pm

So will i get my boarding passes for the DXB leg at MME??
thanks
 
JGPH1A
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 5:08 pm

Quoting AvianceGirlUK (Reply 1):
Ok.. well BD will NOT check in your luggage through to DXB on BA.. Unless its a miracle



Sorry, but that's completely not true. Baggage interlining is NOT an alliance thing - virtually all IATA carriers have interline baggage agreements. Provided you have a ticket on your onward journey, or your onward flight details have been transmitted to the Res/Check-in system of the carrier you're checking in with, you'll be fine. BD and BA share a RES system (Amadeus) so BD will definitely have your BA oncarriage information and BA will have your BD oncarriage - there'll be no problem.
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skidmarks
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 5:10 pm

For what it is worth, my advice is to contact BD and ask them if they will interline your bags. I do know it is not normal practice to do so, but it is possible sometimes.

I do know that BA will not do this from here on the IOM and even if BD do it from MME, the chances of you getting the same service on the way back are slim.

Again, go to the carrier, don't rely on rumour control.  chat 

Cheers

Andy
Growing old is compulsory, growing up is optional
 
carduelis
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 9:56 pm

Whilst I agree genrally with JGPH1A, the inbound and outbound sectors will only be available to the BD and BA agents if the two sectors are booked, in accordance with IATA, on the same itinerary (same PNR).

Officially, if there are two separate tickets then the check-in agent should only accept you in for their respective flight. The rules are there in case the bag is mishandled, and saves problems on trying to identify which carrier is to be held responsible.

Burberry did not mention whether there is one or more tickets.
Per Ardua ad Astra! ........ Honi Soit Qui Mal y Pense!
 
JGPH1A
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RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 10:08 pm

Quoting Carduelis (Reply 11):
the inbound and outbound sectors will only be available to the BD and BA agents if the two sectors are booked, in accordance with IATA, on the same itinerary (same PNR).


You're quite right - I should have mentioned that. It is important that the two flights are made in the same booking (they don't need to be ticketed together, though).

In the case of seperate bookings (not tickets), most check-in systems allow for oncarriage to be entered manually if it hasn't been recieved from the reservation, and in my experience most carriers are happy to do that to allow through tag luggage if you hold a ticket for the continuation flight.
Young and beautiful and thin and gorgeous AND BANNED ! Cya at airspaceonline.com, losers
 
amhilde
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Joined: Thu Oct 23, 2003 5:01 am

RE: LHR Transfer-need Advice!

Wed Mar 09, 2005 10:38 pm

i just interlined from AA RNO-ORD-CDG-CPH with CDG-CPH with Air France. Good thing that I did too because CDG is one hell of a confusing airport! The AA agent in RNO scared me a little with the "how long will you be there" question, but eventually, even with weather in CDG,the bags spit out in fine condition here in Scandi. Get there a little early though, and you will have to check in at the BA desk- just have your bag claim bits about for the BA agent in case they need them as well. Its worth it if you dont want to have to claim things, and dont forget, things can go wrong. If weather hadnt been delaying flights in Paris im not sure i would have made it
Hang on tightly, Let go lightly
 
Algoz
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RE: LHR Transfer-need Advice!

Thu Mar 10, 2005 6:52 am

British Airways will NOT through check bags if the customer has a separate ticket. Daily we have customers who miss their connections at LHR for this reason. It is an appalling lack of customer service.
Admittedly they are not required to do so, but how you can you balance this against treating your customers properly. BA in general are a good airline but in interline relations they continue to demonstrate an extremely cavalier attitude. There is no need for the onward flight to be in the system. All automated baggage tagging systems have the capability of adding information manually. At my airlines, all employees are trained to ask the customer "What is your final destination today?", and to tag the bag accordingly.
 
Speedbird2155
Posts: 684
Joined: Wed Feb 02, 2005 7:44 am

RE: LHR Transfer-need Advice!

Thu Mar 10, 2005 10:44 am



Quoting Algoz (Reply 14):
British Airways will NOT through check bags if the customer has a separate ticket. Daily we have customers who miss their connections at LHR for this reason. It is an appalling lack of customer service.
Admittedly they are not required to do so, but how you can you balance this against treating your customers properly. BA in general are a good airline but in interline relations they continue to demonstrate an extremely cavalier attitude. There is no need for the onward flight to be in the system. All automated baggage tagging systems have the capability of adding information manually. At my airlines, all employees are trained to ask the customer "What is your final destination today?", and to tag the bag accordingly.

I work for BA and can say that this is not true. BA will, if the passenger indicates that he or she has a connection, enter the information. Please do no attempt to speak about what BA does, when you do not know. At your airline, employees might be trained to ask about the final destination, but that does not mean that they always do. In my experience, there is no need for passengers to be asked, as most will indicate that they have a connection with a seperate carrier and ask about having the bags tagged to the final destination.

At the same time I can say that BA also gets passengers connecting from other flights who have not had their bags tagged to the final destination for whatever reason. However, I won't attempt to make a blanket statement about their customer service as a result of that as I do not know the facts.

If passengers miss their connections, then you need to determine if they gave themselves enough time between flights. Blaming it on one airline not tagging the bag to the final destination is a poor excuse as the passenger would have been aware that they were buying separate tickets on different airlines and would have to check in for the connecting flight (unless it's a Oneworld carrier)....even if the bags were tagged to the final destination.