Do you work for AF
? If so, then its no wonder that you might get treated the way you do. No offense, I mean, you shouldn't get treated badly, but if you have seen or heard the ways that we get treated by AF
I have never connected in CDG
. But from the stories I have heard, if you are travelling from another city in Europe and connect in CDG
agents will only check your bags to CDG
and you have to re-check them in. At the AF
ticket counter, DL
nonrevs are told to go stand in the corner and they will be called when they are cleared for the flight(instead of at the gate). They then have to rush through security and down the concourse just to barely make the flight, and are usually berated by the gate agent for being late.
I have done some time working in ATL
Baggage Service. DL
files there. Now, I don't know what the deal is with ATL AF
agents, but they decide to show up at the worst times, will tug you away from your duties, and give you a little quiz on how to handle an AF
file, as if you were in 3rd grade(by the way, the only difference is to note whether or not the customer was given an amenity kit, and explain that they were given an AF
claim form). Furthermore, if you encounter an AF
passenger that is curious about out of pocket expenses, don't even think about calling Air France down at the ticket counter. I ran into this once, and not knowing what to tell them, called down to the ticket counter. Keep in mind this was not during a busy time or while a flight was in, and upon asking the AF
ticket agent what the policy was for out of pocket expenses, I was scolded by her. She said in a very irritated manner, "Do not call me, I do not work baggage service and if they are to recieve out of pocket expenses, it will say so in their file(it didn't, thats why I was calling)." She said, "I am transferring you to my supervisor." When the supervisor answered, I only got halfway through my question and was told, "I have no idea, we do not deal with that. If they have a problem, they should call the phone number(which is located in FLL
)." Now, if AF
doesn't know their own crap here, then why are they quizing DL
folks on it? If they have a problem with DL
doing anything, then they are more than welcome to get their own people down here and do their own dirty work.
people here are some of the most rude people that I have ever encountered and I have heard they are the same in other parts. It actually makes me embarrassed to be associated with them in Skyteam. Feel free to ask any DL
agent who has had contact with an AF
agent, and most will tell you the experience was horrible. Treated very rude and scolded, just for trying to ask a simple question.
Like I said, I do not believe any airline agents should be treated bad by others, but the horror stories people bring from AF
leave one to wonder, what goes around comes around, so to speak.
I don't have a microwave, but I do have a clock that occasionally cooks shit.