As someone who lives in Toledo, OH only about 30 Miles from DTW I often have to fly with NWA. I HATE IT!!! Detroit is without a doubt the worst airport on the face of the planet! It's dirty, the employees are rude and LOUD, it's badly designed and the PFC's are staggering!!! NWA runs old aircraft, the DC-9's are okay, not thrilling but okay, the DC-10's are old, dirty and uncomfortable, I'm not sure I'd buy one for scrap!! The onboard staff are often unfriendly, the flights are late and the food, (if you get it) is bad. I have made the 4+ hour flight from DTW to LAS and not recieved a meal, the pilot who left the airport to get lunch is my hero! Transatlantic service is okay, usually the lowest bidder, I try to find flights that are being run by KLM, KLM is EXCELLENT! I am a lover of Southwest airlines, they are 5 times better than NWA and the service is 10 times better, I have been over three hours late with NWA due to equipment problems. I must now say that I have never been on time with Southwest either, I'VE ALWAYS BEEN EARLY!!! I avoid NWA like the plague but sometimes they are the only flight that fits my schedule. If you are flying to anyplace that you simply need to get there on time take SWA, if you are flying to have an adventure fly NWA, if you are flying to get there on time, have excellent service, but are willing to pay a premium take Midwest Express "The best care in the air".