Well, good to see that US is back in your good graces again. Shame that you had to miss Channel 9 though. That alone makes UA
worth it in my book.
When I was flying MSP
recently, the MSP
portion was delayed because of mechanical problems (and a very late arriving airplane because of said mechanical problems). The new schedule would have gotten me into IAD
with only 20 minutes to make my connection, which I thought was pushing it. The agent at the gate in MSP
was able to get me onto an entirely new routing, this time going through ORD
, and got me window seats on both flights (and Economy Plus on the MSP
leg!). I got in about an hour later than I was originally supposed to, but had I missed my connection in IAD
, I would have had to wait until the next day, so I figured it was the right decision to make.
Delays are going to happen. It's what the airline does when they happen that shows how good they are.