I was wondering how things were going in the morale/culture department at B6?
With the quick expansion, has the company been able to get qualified and motivated crewmembers that have been keeping the culture alive?
I flew on them a year ago and saw both great service (PBI) and some alright service (JFK). Its that alright service that I worry about. Neeleman has said that is the airline's biggest threat, just being okay, because if people were getting okay and not exceptional, they would take their business elsewhere.
In the end, jetBlue still seems like a great place to work and fly, but honest responses are appreciated.