lobster
Posts: 653
Joined: Thu Oct 02, 2008 7:03 pm

NW Seats Reserved For Elite Members

Tue Apr 19, 2005 9:08 am

Does anyone know if NW "unlocks" these seats as the departure time nears? I'm in the way back of the plane and would like to move towards the middle, but I don't have elite status so their website won't let me. I was hoping that would be possible.
 
neilalp
Posts: 1009
Joined: Tue Apr 04, 2000 3:16 am

RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 9:31 am

From my experience if they get unlocked it wont be until day of or 24hrs before. Nothing like putting us in the rear of cattle class.
 
bond007
Posts: 4423
Joined: Mon Mar 14, 2005 2:07 am

RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 9:41 am

Airlines that usually do this, release them around 24hrs before departure, as Neilalp mentioned. Online check-in is always a good best bet.

...plus, as always...it's always worth a direct call to the airline, and some sweet talking.

rgds,

Jimbo

[Edited 2005-04-19 02:42:04]
I'd rather be on the ground wishing I was in the air, than in the air wishing I was on the ground!
 
Jano
Posts: 746
Joined: Sun Jan 18, 2004 1:48 am

RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 9:48 am

NWA will unlock the seats in Premium Seating area at 24hours before the departure mark. It's a good idea to do the online check-in at that point to get one of those seats.
The Widget Air Line :)
 
toltommy
Posts: 2497
Joined: Tue Dec 09, 2003 9:04 am

RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 11:52 am

Quoting Neilalp (Reply 1):
Nothing like putting us in the rear of cattle class.

Put yourself in my shoes and see how you feel. I'm one of those NWA elite customers. Let's say I need to buy a last minute DTW-LGA ticket. I'm going to drop somewhere between $500-$1000 for the last minute seat. I have to do it at least once a month. Why shouldn't NW block some seats for me? As others have said, the seats get unlocked 24 hours out.
 
ejmmsu
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RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 1:27 pm

One thing I've noticed on my travels with northwest is that most people don't know they can access these seats when they check in. I almost always end up getting an exit row seat. I've been on a lot of DC9 flights that were only 50-75% full, and there is almost no one in the exit rows. I once flew on a DC9 and there were only two of us sitting in the exit rows, meaning 8 exit row seats were vacant. Everyone was smashed together in the back of the plane. I'm secretly hoping that people don't catch on, because all the exit row seating is great.
"If the facts do not conform to the theory, they will have to be disposed of"
 
lobster
Posts: 653
Joined: Thu Oct 02, 2008 7:03 pm

RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 1:37 pm

I just looked online and the seats for my first segment have been unlocked. I went from row 33 to row 13. Nice. Now I just have to try for my return trip. To bad no exit rows were left. Oh well, maybe next time.
 
bond007
Posts: 4423
Joined: Mon Mar 14, 2005 2:07 am

RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 1:38 pm

Yeah, it's the same with USAir. I fly most weeks with 'em and if you book online close to 24hrs before departure, the exit rows are frequently available.

Kind of defeats the whole object of holding them....for what?

Well, now everybody know of course  Smile

Jimbo
I'd rather be on the ground wishing I was in the air, than in the air wishing I was on the ground!
 
neilalp
Posts: 1009
Joined: Tue Apr 04, 2000 3:16 am

RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 1:51 pm

Quoting TOLtommy (Reply 4):
Put yourself in my shoes and see how you feel. I'm one of those NWA elite customers. Let's say I need to buy a last minute DTW-LGA ticket. I'm going to drop somewhere between $500-$1000 for the last minute seat. I have to do it at least once a month. Why shouldn't NW block some seats for me? As others have said, the seats get unlocked 24 hours out.

Well a few years ago on a trip on CO from EWR-CDG booking 5months in advance and due to "security requirements" I was unable to select my seats and was given the last row. Why should I, someone who is on-top of things get the last row.

I don't mind NW or any airline saving some seats for the business traveler, but as someone who gives my money to the airline 5months in advance for them to make interest off my ticket as they hold my money I feel I too should be rewarded along with a better selection of seats.

I believe in the First Come First Serve Basis. Others may not. I know business travelers help the industry in a big way (I don't argue that), but they help the industry the same way in row 25 or row 10.
 
AsstChiefMark
Posts: 10465
Joined: Thu Feb 05, 2004 2:14 pm

RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 1:56 pm

Quoting Ejmmsu (Reply 5):
Everyone was smashed together in the back of the plane.

I notice that, too. On a Christmas trip from DFW to MSP, there were about 30 people onboard. All but five people were crammed together in the last six rows. I had row 5 to myself. It was funny watching them climb over each other to use the loo. Do you suppose they don't know you can change seats? Silly, stupid people.  Big grin

Mark
Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Damned MSP...Red tail...Red tail
 
Jano
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RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 8:37 pm

Quoting Neilalp (Reply 8):
I know business travelers help the industry in a big way (I don't argue that), but they help the industry the same way in row 25 or row 10.

Yes, they do help the industry in a big way. In return they hope to get a favor back. In case of NWA they'd like to get access to the Premium Seating so that they could get faster off the plane. That seems fair to me.
The Widget Air Line :)
 
mlsrar
Posts: 1384
Joined: Thu Mar 09, 2000 7:41 am

RE: NW Seats Reserved For Elite Members

Tue Apr 19, 2005 9:45 pm

Quoting Neilalp (Reply 8):

I don't mind NW or any airline saving some seats for the business traveler, but as someone who gives my money to the airline 5months in advance for them to make interest off my ticket as they hold my money I feel I too should be rewarded along with a better selection of seats.

I believe in the First Come First Serve Basis. Others may not. I know business travelers help the industry in a big way (I don't argue that), but they help the industry the same way in row 25 or row 10.

One concept no one seems to be able to grasp from an elite-FF standpoint is loyalty. Why would I give my [frequent] business to a particular airline, when I have no incentive to be rewarded for doing so? I hate to sound so intrinsically motivated, but we're humans, and that is why rewards work the way they do.

Elites have access to 'premium' seating at check-in as a reward for having flown a relatively significant amount of miles or segments in comparison to someone who flies once or twice a year. Regardless of how far out you purchased your ticket, that is not an entitlement to select seats that may be more desirable to flyers who have expressed more fiscal loyalty to the airline.
I mean, for the right price I’ll fight a lion. - Mike Tyson
 
BillElliott9
Posts: 237
Joined: Wed Jun 18, 2003 8:10 am

RE: NW Seats Reserved For Elite Members

Wed Apr 20, 2005 3:05 am

But what are your options if you are flying a NW codeshare on DL metal?

It is extremely difficult to change the seats...can't do it on-line and the only way I know is if you call NW directly. I called DL and they said I'd have to call NW. When I called NW they said they only access to limited seats. This gets really frustrating when I look at seat availability on delta.com and there are all kinds of open seats. I wonder if this will ever evolve into a more user friendly process. Does anyone have any experience with NW/CO in this regard? Any helpful hints are appreciated. Thanks!
You can fight without ever winning but never really win without a fight.
 
YYZYYT
Posts: 906
Joined: Tue Apr 05, 2005 12:41 am

RE: NW Seats Reserved For Elite Members

Wed Apr 20, 2005 3:10 am

Quoting Lobster (Reply 6):
To bad no exit rows were left

I thought that those were reserved for airport check in, i.e. to ensure that the passengers can operate the emergency exits if necessary
 
Jano
Posts: 746
Joined: Sun Jan 18, 2004 1:48 am

RE: NW Seats Reserved For Elite Members

Wed Apr 20, 2005 3:19 am

Quoting YYZYYT (Reply 13):
I thought that those were reserved for airport check in, i.e. to ensure that the passengers can operate the emergency exits if necessary

No, when flying NWA I can select exit row seats at nwa.com. In the process of selecting an exit row seat I'm presented with a list of conditions that I need to check (by clicking a check button) and confirm that I meet these conditions.
The Widget Air Line :)
 
YYZYYT
Posts: 906
Joined: Tue Apr 05, 2005 12:41 am

RE: NW Seats Reserved For Elite Members

Wed Apr 20, 2005 3:56 am

Quoting Jano (Reply 14):
No, when flying NWA I can select exit row seats at nwa.com

Odd - on Air Canada you can't, and to the best of my recollection on other Canadian carriers. I always thought that this restriction did make some sense.
 
Jano
Posts: 746
Joined: Sun Jan 18, 2004 1:48 am

RE: NW Seats Reserved For Elite Members

Wed Apr 20, 2005 11:13 am

Well I guess when a person who should not be there in the exit rows makes it there then an FA has a power to reseat that person.

So far I was always asked by an FA if I would be able to help them in an emergency situation.

To me it makes sense to let the (fruequent) flyers to choose the exit row online. It frees up GAs.
The Widget Air Line :)
 
mtnmanmakalu
Posts: 493
Joined: Sat Nov 06, 2004 1:47 pm

RE: NW Seats Reserved For Elite Members

Wed Apr 20, 2005 11:40 am

Quoting YYZYYT (Reply 15):
Odd - on Air Canada you can't, and to the best of my recollection on other Canadian carriers. I always thought that this restriction did make some sense

FYI- NWA is an American carrier...  Wink .. And the F/A's are still required to confirm the PAX seated in the exit row meet all the exit row requirements after the A/C is boarded....
I do, I don't, whatever.......

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