FokkerVII
Topic Author
Posts: 47
Joined: Fri Feb 25, 2005 4:54 am

AA Flight Cancellation

Sat Apr 30, 2005 7:21 am

Last week my flight from LGA to DCA was cancelled by AA. I checked in and as I was wandering around the terminal I noticed from the screens that the flight had been cancelled. I checked with the staff at one of the gates to find out what had happened. They told me the flight had been cancelled early that morning.
Why was I checked in for a flight that had already been cancelled? What would have happened if I had not noticed the cancellation on the screen and turned up at the gate for my flight?

In any event, the lady at the gate where I asked about the flight re-booked me on the next plane out to DCA so no harm done.

Cheers
 
Goldenshield
Posts: 5015
Joined: Sun Jan 14, 2001 3:45 pm

RE: AA Flight Cancellation

Sat Apr 30, 2005 8:05 am

Most likely it was cancelled AFTER you checked in. They most likely annouced the cancellation at the gate, but since you weren't there, it was up to you to make sure that you were situationally aware.
Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.
 
ORD777
Posts: 252
Joined: Mon Dec 01, 2003 10:09 pm

RE: AA Flight Cancellation

Sat Apr 30, 2005 8:15 am

Quoting Goldenshield (Reply 1):
Most likely it was cancelled AFTER you checked in. They most likely annouced the cancellation at the gate, but since you weren't there, it was up to you to make sure that you were situationally aware.

If you read his post you see that it says the flight was cancelled earlier that morning, before he checked in.
 
jjbiv
Posts: 1203
Joined: Mon Jan 08, 2001 10:58 am

RE: AA Flight Cancellation

Sat Apr 30, 2005 9:04 am

I don't believe SABRE will check a customer in to a cancelled flight. It must have been cancelled after he checked in or there was a computer glitch of some sort involved here.

joe
 
Goldenshield
Posts: 5015
Joined: Sun Jan 14, 2001 3:45 pm

RE: AA Flight Cancellation

Sat Apr 30, 2005 10:22 am

Quoting ORD777 (Reply 2):
If you read his post you see that it says the flight was cancelled earlier that morning, before he checked in.

So you are right. My bad. I guess I should make some coffee when I get home from work.  Wink
Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.
 
IADLHR
Posts: 612
Joined: Wed Apr 27, 2005 10:25 pm

RE: AA Flight Cancellation

Sat Apr 30, 2005 10:32 am

Could be too that the agent at the gate had no real idea when it was canceled.
She thought it was canceled in the morning and the truth in the matetr is that it wasnt. Trust me, in times past, I have had that happen where strange things like that happened and 2 different airline employees say 2 different things.
 
bond007
Posts: 4425
Joined: Mon Mar 14, 2005 2:07 am

RE: AA Flight Cancellation

Sat Apr 30, 2005 12:35 pm

Nobody here can answer that question!

Ask AA...that's the best answer you're gonna get

Jimbo
I'd rather be on the ground wishing I was in the air, than in the air wishing I was on the ground!
 
User avatar
TS-IOR
Posts: 3518
Joined: Mon Oct 08, 2001 9:44 pm

RE: AA Flight Cancellation

Sat Apr 30, 2005 4:43 pm

Don't this remind us of the bad last days of PANAM !!!
 
NWrr
Posts: 81
Joined: Mon Mar 07, 2005 1:36 pm

RE: AA Flight Cancellation

Sat Apr 30, 2005 5:37 pm

It's not that hard to tell when a flight was cancelled. When you look at FLIFO (flight information) in Sabre, when a flight is cancelled, there's a remark showing that the flight was cancelled, why (usually mechanical or weather most of the time), and the time the flight was cancelled. THe only thing that MIGHT have screwed the employee is is that, if I recall, the "cancellation time" is done in zulu time, not local time.
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