Posts: 817
Joined: Thu Jan 15, 2004 4:41 pm

Question About AS Award Reservation

Mon May 02, 2005 7:56 am

I just got off the phone with AS reservations, who were no help. I am trying to book a flight from ANC to LAS for Thanksgiving weekend (I know, crappy weekend for award reservations). My only restriction is that I be there on Friday night (Nov 25) and leave on the next available day. My problem is this: The next available day is Wednesday. So when tooling around on their website, I found that I can fly back from LAX on Wednesday as well, but this is a better option for me as I can visit family there. The website let me book this open jaw trip, but when I called the reservations desk (for help to find any better dates) the agent told me that this was not a valid open jaw trip. (ANC-LAS/LAX-ANC)

My question is this, why would the website let me book this itinerary, but not phone reservations? The agent did some typing, so it sounded like she was looking it up and the computer said it was invalid. Also, if I book this itinerary on the internet, could it be cancelled on me?

One more thing, those who know the inner workings of AS reservations, do you have any advice on how I can get a saver award for a shorter timespan that weekend? Alternate cities, alternate dates? I've tried all I can think of, but still have no luck.
Semper ubi sub ubi.

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