Read this piece of news from Boeing's website:
SEATTLE, April 13, 2000 -- Results of a study released
earlier this week indicate that four of the top five airlines
preferred by U.S. travelers operate all-Boeing fleets.
The study, conducted by researchers at Wichita State
University and the University of Nebraska at Omaha, is
based on data collected by the United States Department of
Transportation. It showed that on-time performance
remains a primary issue with flyers.
Of the five airlines ranked at the top of the 1999 survey,
Southwest, Continental, Delta and Alaska are all-Boeing
"Passengers want to depart and arrive on time," said
Professor Dean Headley, one of the study's authors. "If the
flight is on time, it colors everything else." He added that the
top airlines hold their positions at the head of performance
studies in large part because passengers recognize their
"We see this as reinforcing what we have known for a longtime," said Seddik Belyamani, Boeing executive vice
president of sales and marketing. "Passengers place great
importance on reliability and that's why airlines that fly
Boeing jets have a competitive advantage. Boeing jets are the
most reliable in the skies."
In addition to on-time performance, the study uses the
Department of Transportation data to score the major
U.S.-based carriers on baggage handling, consumer
complaints and denied boardings.
I think this survey is more informative about the airlines rather
than the planes. I am not an expert but I have the gut feeling
that most of the delays are not due to defect in plane especially
not design defects!
I know that both AI and Boeing can go pretty low when they
have "publicity war" with each other, just see the costumer
preference A340 vs. B777 issue. However the above piece
is the most outright manipulation and deception I have ever
seen from them.
Can one actually sue Boeing for such article? I think it is provable
that it mislead the public!