Dumbed down? Was it ever an in depth look at LHR
Filmed us in 1998, departing a BA001, some of the blokes refused to appear on camera, being fed up with people asking "you work at LHR
, do you know that Jeremy?" (How many airlines was he sacked from before working at Aeroflot? I think we should be told).
It was never used, because there were no 'characters' (the producer told me that was what they were after), heaven forbid they'd show people just working, not some fat camp idiot mugging the camera while all around did his job for him.
But interesting that when I was chatting to the producer, I asked if he'd had any trouble with what I called 'the BA
He reckoned BA
were easy to work with, the one airline that were controlling, difficult and almost paranoid about what was filmed were Virgin!
But we got something out of the whole episode, most dispatchers, of both genders were great, helpful, switched on, but there was one woman who had some kind of beef with Concorde Engineers from the hangar coming over the terminals to depart their aircraft (a unique arrangement needed for a unique aircraft).
On the day of filming, she had an even worse attitude than normal, then got in an argument with one of our blokes, who was near retirement and frankly old school in many ways, in the end he lost his rag and told her to 'fuck off back to the kitchen'.
The Dispatcher ended up in a furious row with the LAE in our 'bunker' on stand V14.
So when it went further, up to management, well we had to point out that the Dispatcher lost her rag while a BBC film crew were nearby, as had been briefed to all involved over T4
Actually they had no inkling anything had gone on, but after this, the Dispatcher was much more co-operative.