This is the story:
On June 29th, 2005 I booked a flight JFK-FLL on JetBlue and the return on Song because it was half the price. However, today JetBlue announced their huge fall sale and I saw the return trip became less than I was paying for Song. So I called Song to cancel so that I could book on JetBlue.
The first time I called Song, I was told that I could use the credit (-$25 change fee) if I BOOKED my flight by June 29th, 2006. The second time I called, I was told that I had to FLY by June 29th, 2006 (big argument with the res. agent, who very rude btw). The third time I called, I was once again told that I had to BOOK by June 29th, 2006. So I ended up taking his word for it because he told me that he was being 100% sincere and I cancelled my flight.
So -- can someone give me a straight answer here? Do I BOOK by June 29th or FLY by June 29th?