BCAL
Topic Author
Posts: 2925
Joined: Mon Jun 28, 2004 10:16 pm

Catering For Substantially Delayed Flights

Wed Jul 27, 2005 6:27 am

Waiting at LGW yesterday, I noticed that an Excel flight due to depart to Las Palmas at 08:55 had been delayed to 16:00. This got me thinking about the catering on delayed flights. Assuming that Excel still provides free meals (which I believe is the case), had the flight departed on schedule they would have served a hot breakfast to the passengers. However, departing in the late afternoon, breakfast would not have been the appropriate meal. So if a flight is considerably delayed, do they change the catering to suit the time of day? Would they cancel 220+ breakfasts and ask the caterers to provide an alternative meal? Or is the meal stipulated for the flight still served regardless of the departure time?
MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
 
User avatar
Crosswind
Posts: 2538
Joined: Sat Nov 25, 2000 4:34 am

RE: Catering For Substantially Delayed Flights

Wed Jul 27, 2005 7:12 am

It depends when the caterers were advised of the delay...

If the delay occured because the aircraft had a tech problem at departure time then the original catering would most likely be destroyed if it had been loaded onto the aircraft. In which case when the flight did depart it would be catered appropriate for the time of day.

If they had been advised earlier and the catering had been kept chilled in the catering unit then there is a possibility they would still get a breakfast - depends on the airline and I can't speak for Excel.

If the delay was known about the previous day then the caterers probably never prepared the breakfasts in the first place.

It's difficult to say without knowing more about the circumstances!

Regards
CROSSWIND
 
Aviationman
Posts: 619
Joined: Wed Dec 22, 1999 5:05 am

RE: Catering For Substantially Delayed Flights

Wed Jul 27, 2005 7:14 am

All depending......Different scenarios are possible:

A breakfast flight is delayed over lunch hour and breakfast and lunch vauchers are given to the pax.......Breakfast meals will not need to be replaced. No inflight meals will be served.

A breakfast flight is delayed until supper hour and breakfast and lunch vauchers were given to the pax......Breakfast meals will be replaced with suppers.

A breakfast flight is delayed until late evening and breakfast, lunch and dinner vauchers were given to the pax.....No meals will be served...Maybe a snack......?

A breakfast flight is delayed until the next day....breakfast time....A fresh breakfast will be boarded and served to the passengers.

Cheers!
 
SWISSER
Posts: 1568
Joined: Sat Feb 12, 2005 11:31 am

RE: Catering For Substantially Delayed Flights

Wed Jul 27, 2005 11:21 am

It all depends on the 24 hour chargeable rule and off course the Airlines wish.

I remember once a Bleu Line flight that loaded off it's Catering in our unit, and took it back up the next morning for departure...Very strange, and they where not delayed.

The worst thing I witnessed personally was during the heavy strorms in Europe on 27th october 2002! Our trucks could not Cater or handle the SQ flight to Singapore and the whole flight got delayed for a departure the next day...So we re-produced the entire charge at night with only a few staff-members that where present and only 3 real cooks and the cooks only did the FC/CC cabin...SQ payed for the 2 charges as any airline must do if they re-order off course!

[Edited 2005-07-27 04:22:18]
What time is top of descent?

Popular Searches On Airliners.net

Top Photos of Last:   24 Hours  •  48 Hours  •  7 Days  •  30 Days  •  180 Days  •  365 Days  •  All Time

Military Aircraft Every type from fighters to helicopters from air forces around the globe

Classic Airliners Props and jets from the good old days

Flight Decks Views from inside the cockpit

Aircraft Cabins Passenger cabin shots showing seat arrangements as well as cargo aircraft interior

Cargo Aircraft Pictures of great freighter aircraft

Government Aircraft Aircraft flying government officials

Helicopters Our large helicopter section. Both military and civil versions

Blimps / Airships Everything from the Goodyear blimp to the Zeppelin

Night Photos Beautiful shots taken while the sun is below the horizon

Accidents Accident, incident and crash related photos

Air to Air Photos taken by airborne photographers of airborne aircraft

Special Paint Schemes Aircraft painted in beautiful and original liveries

Airport Overviews Airport overviews from the air or ground

Tails and Winglets Tail and Winglet closeups with beautiful airline logos