JetSOUTHEAST
Topic Author
Posts: 178
Joined: Tue Oct 10, 2000 5:44 am

A Compliment To Continental

Thu Jul 28, 2005 5:55 pm

I just flew Continental for a second time today, and I noticed a big difference in their standards. Here is what I noticed:

-In SAT, they offered free soft drinks and snacks at the GATE
-The flight to IAH was 35 minutes, yet they offered a FULL beverage service to all the pax on the nearly full 737-800 (The F/A's busted their butts!)
On NWA, they only offer oj or water on a flight that is 45 minutes
-IFE, it was avialable to the smart ones who brought headsets
-The CEO of the airline actually welcomed us on the taped safety demo
-Pillows are still available
and there was mention of meals still served on longer flights.

Anyone else notice the difference?
 
Blasphemystic
Posts: 197
Joined: Thu Feb 03, 2005 12:48 pm

RE: A Compliment To Continental

Thu Jul 28, 2005 7:41 pm

Those are a few reasons why I am a ONE Pass Elite Member  bigthumbsup 
The true measure of a man is how he treats someone who can do him absolutely no good. -- Samuel Johnson
 
GSPSPOT
Posts: 2171
Joined: Thu Sep 11, 2003 1:44 am

RE: A Compliment To Continental

Thu Jul 28, 2005 8:41 pm

God bless 'em, and may they continue to do the same!
Finally made it to an airline mecca!
 
Xkorpyoh
Posts: 727
Joined: Fri Oct 29, 2004 12:55 am

RE: A Compliment To Continental

Thu Jul 28, 2005 11:07 pm

yep.. CO is my favorite in regards to service and amenities. I just wish they change their image with a new livery and new uniform as they look very 90's. Other than that, i love flying CO.
I flew IAH-HNL on the 764 in coach and was excellent. PTV and meal (Special meal actually). Have done MIA-EWR too and they show a movie (no PTV) with a snack (which means a cold sandwich, not pretzels).
Next year i would like to fly IAH-NRT on the 777 and EWR-BRS or other secondary airport on the 757.
 
TWFirst
Posts: 5752
Joined: Wed Apr 19, 2000 5:30 am

RE: A Compliment To Continental

Thu Jul 28, 2005 11:33 pm

Quoting Xkorpyoh (Reply 3):
yep.. CO is my favorite in regards to service and amenities. I just wish they change their image with a new livery and new uniform as they look very 90's.

My god... they look very 90's??? How gauche! How passé!

What do United and US and American look like IYO??
An unexamined life isn't worth living.
 
thegreatchecko
Posts: 689
Joined: Sat Mar 06, 2004 3:34 pm

RE: A Compliment To Continental

Thu Jul 28, 2005 11:33 pm

Quoting JetSOUTHEAST (Thread starter):
-In SAT, they offered free soft drinks and snacks at the GATE
-The flight to IAH was 35 minutes, yet they offered a FULL beverage service to all the pax on the nearly full 737-800 (The F/A's busted their butts!)

Got to love CO, too bad their fares are usually much higher to the places I fly (FL to the midwest).

I do see this on WN as well whenever I fly them.

GreatChecko
"A pilot's plane she is. She will love you if you deserve it, and try to kill you if you don't...She is the Mighty Q400"
 
Xkorpyoh
Posts: 727
Joined: Fri Oct 29, 2004 12:55 am

RE: A Compliment To Continental

Thu Jul 28, 2005 11:43 pm

Quoting TWFirst (Reply 4):
My god... they look very 90's??? How gauche! How passé!

What do United and US and American look like IYO??

yep.. that world logo in the tail has been overused by many companies. NW replaced their 90's look and it is now much better with the new livery.
UA = fresh look, but boring.. still, an improvement.
US = dark but elegant. they could do better with lighter colors
AA = classic and conservative. Wouldn't mind seeing something new

..but the bottom line is surviving in this economy..right? who cares about the look.
 
AirRyan
Posts: 2398
Joined: Wed Mar 30, 2005 9:57 am

RE: A Compliment To Continental

Thu Jul 28, 2005 11:48 pm

Quoting Xkorpyoh (Reply 3):
flew IAH-HNL on the 764 in coach

I've looked into that flight before and compared the 764 to the 772 and would want the 764 as in coach they actually afford you 1" extra pitch in the seats vs. that of the 772. Got to be a long flight!
 
B742
Posts: 3559
Joined: Mon Mar 14, 2005 12:48 am

RE: A Compliment To Continental

Thu Jul 28, 2005 11:50 pm

Quoting JetSOUTHEAST (Thread starter):
-The CEO of the airline actually welcomed us on the taped safety demo

Do you mean good old Gordon Big grin


CO is an amazing airline, I trully enjoy flying them!  Smile

BTW - Who is the CEO of CO now?

Quoting JetSOUTHEAST (Thread starter):
Anyone else notice the difference?

CO have improved alot since the era of the MD-80's and DC-10's, but it's a shame to see those old birds go!  Smile

Rob!  Smile
 
wrighbrothers
Posts: 1807
Joined: Wed Jul 27, 2005 8:15 am

RE: A Compliment To Continental

Fri Jul 29, 2005 12:07 am

I have not flown CO but from what i've heard , their on the mend ( as it were), Glad you enjoyed CO , Trust me , always fly a full service airline IF you can

Happy Flying !!  wave 
Always stand up for what is right, even if it means standing alone..
 
swadispatcher
Posts: 420
Joined: Wed May 12, 2004 9:12 am

RE: A Compliment To Continental

Fri Jul 29, 2005 12:12 am

The current CEO is Larry Kellner. He replaced Gordy in the demo. He is a LOT more approachable than Bethune. This from my friends at Continental.
Maintain 2300 until Boiler, cleared for the VOR-A approach, report BATLE inbound..
 
FlyingTexan
Posts: 2998
Joined: Tue Jan 07, 2003 8:30 am

RE: A Compliment To Continental

Fri Jul 29, 2005 12:25 am

Quoting JetSOUTHEAST (Thread starter):
-The flight to IAH was 35 minutes,

CO offers full beverage service on all their flights, even these short SAT and AUS runs. Heaven forbid we all know everyone croaks without a drink for 35 minutes. (and IFE, I’m even going to touch that one)

Quoting TWFirst (Reply 4):
Quoting Xkorpyoh (Reply 3):
I just wish they change their image with a new livery and new uniform as they look very 90's.

My god... they look very 90's??? How gauche! How passé!

Beats SWA cabin crew in a fashion contest; we all know they dress like zookeepers.


 duck 
"Wouldn't your boss like to fly home nonstop at 4:30 on a Friday afternoon?" -Airline Exec to Congressional Staffer
 
Xkorpyoh
Posts: 727
Joined: Fri Oct 29, 2004 12:55 am

RE: A Compliment To Continental

Fri Jul 29, 2005 12:34 am

Quoting FlyingTexan (Reply 11):
we all know they dress like zookeepers

lol!.. thats funny.. agree!
does it mean that the passengers are animals that need to be contained inside those planes??!  Smile
 
jtamu97
Posts: 622
Joined: Wed Mar 21, 2001 1:33 am

RE: A Compliment To Continental

Fri Jul 29, 2005 12:41 am

I have always been very loyal to CO but have had to fly other airlines just due to scheduling most of the time. Mostly it has been AA and I have to say CO is by far my favorite US airline. On most CO Express flights out IAH there is a table set up with cokes, crackers, and sometimes even popcorn. In all my years of flying CO, I have never had a problem with them and hope they continue their sucess. I just wish they would bring back the old meatball and Golden Jet Service Big grin!
Propeller, we don't need no stinkin propeller
 
acidradio
Crew
Posts: 1595
Joined: Mon Mar 12, 2001 3:19 pm

RE: A Compliment To Continental

Fri Jul 29, 2005 1:19 am

I was so impressed as a passenger, I just had to go get a job there  Wink (I did, really!)
Ich haben zwei Platzspielen und ein Microphone
 
lincoln
Posts: 3133
Joined: Mon Nov 01, 2004 11:22 pm

RE: A Compliment To Continental

Fri Jul 29, 2005 2:57 am

Really CO inflight service is 2nd to none IMHO... It's good in Coach, even better in 1st and unlike any other carrier I've experienced (AA, UA, DL, NW, WN and their various "expresses").

The FAs are plesant and curteous, 4 beverage services in Y on a LAX-CLE (4:30 hour flight), food...

Their gate agents are also fairly friendly... The only area where they could really improve are the CSRs at the ticket counters, and even they have been better lately  Smile

Long live CO!

Lincoln
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
 
AA737-823
Posts: 4887
Joined: Wed Mar 01, 2000 11:10 am

RE: A Compliment To Continental

Fri Jul 29, 2005 4:12 am

I made a switch a couple of years ago. After a life-long (hey, I may only be 23, but my dad worked for AAmerican) preference for AA, I got fed up after a couple o bad experiences, and started playing the field. Now, I am a OnePass member, and was able to use my miles to fly to Alaska for the entire summer- something AA claimed they had no availability for, in any of the past three years! I didn't word that very well, but I think you know what I mean.
I like Continental's all-Boeing, all-new fleet. Their oldest plane is a 733- not bad, I say. Competitors are flying 73S, DC9, and S80 types. All good planes, no doubt, but I really liked the 753 I flew on to Alaska.

In short, I like Continental a lot. Heck, I even got a free meal. Fancy that!

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