sunnyb
Posts: 231
Joined: Sun Aug 01, 2004 6:36 am

AI Image Makeover

Sat Aug 20, 2005 7:16 am

Before you guys hold your breath, it's not a change of livery..

Air-India, India's state-owned international carrier, on Friday appointed Perfect Relations Ltd as its public relations agency for India to project the correct corporate image of the airline in the light of the recent expansion of network and the fleet acquisition plans of Air-India.

The agency responsibilities for Air-India will also include the continuous image audit, media relations, communication counselling and advice on a regular basis.
 
jaysit
Posts: 10186
Joined: Thu Jun 01, 2000 11:50 pm

RE: AI Image Makeover

Sat Aug 20, 2005 7:22 am

That's gonna be a tough job.

How does one make a 20 year old filthy A310 look like a brand new A345?
Atheism is Myth Understood.
 
aseem
Posts: 1971
Joined: Tue Feb 01, 2005 12:39 pm

RE: AI Image Makeover

Sat Aug 20, 2005 7:27 am

get them planes first, and then we will create an image for them sitting over here. A.net rules!! But for that there has to be photos of swanky planes in the database.
rgds
VT-ASJ
ala re ala, VT-ALA ala
 
flydubai
Posts: 157
Joined: Wed Aug 17, 2005 4:35 am

RE: AI Image Makeover

Sat Aug 20, 2005 7:42 am

Greatest makeover: scrap the airline!!!  biggrin 

If AI is going to be able to compete with airlines such as 9W then massive changes to their fleet and all round services (e.g. investing in a decent in-flight entertainment system) will have to be made or else they will become nothing more than a cheap airline who no one want to travel with.

Jet Airways on the other hand is a very good airline with a modern fleet of aircrafts and a good all round service. They could become another EK, the unofficial airline of India.

Hamzah
 
mrniji
Posts: 5382
Joined: Sun Feb 29, 2004 11:51 am

RE: AI Image Makeover

Sat Aug 20, 2005 1:49 pm

Quoting Flydubai (Reply 3):
They could become another EK, the unofficial airline of India.

Since when is EK the unofficial airline of India?  Smile

I mean it is a good idea, but I am afraid that some idiot will execute the task, who uses a set of strategies that does not suit the company (these PR Executives - especially in India - often don't have a slice of common sense but rely on some textbooks). So far, the Maharajah Billboards are great, hope they don't change it
"The earth provides enough resources for everyone's need, but not for some people's greed." (Gandhi)
 
LFutia
Posts: 3155
Joined: Sun Dec 08, 2002 11:04 am

RE: AI Image Makeover

Sat Aug 20, 2005 1:57 pm

EK flies from Dubai to many places in India... so i can see why its the unofficial airline of India.
Leo/ORD -- Groetjes uit de VS! -- Heeft u laatst nog met KLM gevlogen?
 
mrniji
Posts: 5382
Joined: Sun Feb 29, 2004 11:51 am

RE: AI Image Makeover

Sat Aug 20, 2005 2:16 pm

Quoting LFutia (Reply 5):
EK flies from Dubai to many places in India... so i can see why its the unofficial airline of India.

I think GF has more destinations, but not sure. EKs market share will decrease very, very soon - it all depends what market share the respective airlines have. I think AI has only about 20-25 % (still the majority), but JUST RIDICULOUS!
"The earth provides enough resources for everyone's need, but not for some people's greed." (Gandhi)
 
User avatar
sammyk
Posts: 1560
Joined: Mon Oct 25, 1999 11:31 am

RE: AI Image Makeover

Sat Aug 20, 2005 2:28 pm

Quoting Jaysit (Reply 1):
How does one make a 20 year old filthy A310 look like a brand new A345?

It's not hard. A new paint job and a refurbished interior goes a long way. The challenge is to keep it looking good.

As for the minor makeover I have heard that it will be something as simple as removing the hyphen from "Air-India" and rotating the centaur to point slightly upwards.

[Edited 2005-08-20 07:29:10]
 
hawaijahaz
Posts: 327
Joined: Sat Oct 09, 2004 3:48 am

RE: AI Image Makeover

Sat Aug 20, 2005 3:23 pm

Quoting Sammyk (Reply 7):
Quoting Jaysit (Reply 1):
How does one make a 20 year old filthy A310 look like a brand new A345?

It's not hard. A new paint job and a refurbished interior goes a long way. The challenge is to keep it looking good

I agree with that. AI doesn't have to replace the 310s. They can go the way of NW and refurbish the 310s with new interiors. It'll be cheaper and go a long way towards improving AIs image.

BTW does anybody know which stage in the process is the new order in. Is the final government approval the only pending issue now.

Also what about ICs order? Do the people concerned really have to show that the price they are getting the airplanes is he best possible price.
 
User avatar
PA110
Posts: 1897
Joined: Sat Dec 06, 2003 1:30 am

RE: AI Image Makeover

Sat Aug 20, 2005 3:40 pm

Quoting Mrniji (Reply 4):
Since when is EK the unofficial airline of India?

I thought SQ was!  Wink

But seriously, this is just another example of just how far AI is out of touch with reality. Start working on the substance, before trying to spruce up the style. Perhaps if AI ran a better operation, they wouldn't need to hire someone to convince the public that they aren't such a crappy airline.
It's been swell, but the swelling has gone down.
 
mrniji
Posts: 5382
Joined: Sun Feb 29, 2004 11:51 am

RE: AI Image Makeover

Sat Aug 20, 2005 3:48 pm

Quoting Hawaijahaz (Reply 8):
Also what about ICs order? Do the people concerned really have to show that the price they are getting the airplanes is he best possible price.

You can be sure that PePe will do everything to hamper the growth of AI / IC (to be able to jumb in bed with Naresh Goyal) and hence waste BILLIONS and BILLIONS of taxpayers money.. and he will do EVERYTHING to move ICs order to boeing  sarcastic  - how stupid can someone be to ruin the own enterprises.. maybe some "forces" are involved?

Though I agree to some extent with what you habe said about the 310, I still think it is better to get rid of them. New a/c are more full efficient. And the comparatively range of the 310 is an obstacle (and a 777 / 340 also has more capacity)

Quoting PA110 (Reply 9):
Start working on the substance, before trying to spruce up the style. Perhaps if AI ran a better operation, they wouldn't need to hire someone to convince the public that they aren't such a crappy airline.

I agree 100 %! Lets fire the GOI/Ministry of Civil Aviation
"The earth provides enough resources for everyone's need, but not for some people's greed." (Gandhi)
 
hawaijahaz
Posts: 327
Joined: Sat Oct 09, 2004 3:48 am

RE: AI Image Makeover

Sat Aug 20, 2005 3:55 pm

Subin I agree that in the long term we really need to retire the 310s but with the speed that GOI works/wants to work acquisition of new aircrafts could take a really long time. So for in the mean time next 4-5 years (hopefully not that long), AI can refurbish their 310s making them a lot nicer.

AI would not have to seek government approval for refurbishment would they? But I'm sure multiple committes would have to be set up each with several sub-committes and then kick backs and all that fun stuff.
 
LH455
Posts: 82
Joined: Wed Oct 27, 2004 9:36 am

RE: AI Image Makeover

Sat Aug 20, 2005 5:00 pm

They're hiring a firm to update their image? In other words, spending more money to try and keep up with present times. I read in ATW that they employ something along the lines of 450 ppl per aircraft. They need to TRIM the fat, not add more. Certainly that might help to update their image somewhat. Get the fundamentals into place and the rest will follow.

BTW, I'm a fan of the AI livery, even if no one else is.
 
mrniji
Posts: 5382
Joined: Sun Feb 29, 2004 11:51 am

RE: AI Image Makeover

Sat Aug 20, 2005 5:45 pm

Quoting LH455 (Reply 12):
I read in ATW that they employ something along the lines of 450 ppl per aircraft. They need to TRIM the fat, not add more.

It's almost 700. generally speaking, it makes sense to outsource the PR work to someone who knows how it works (though in India - sorry for any offense - people in that very sector often LACK the necessary common sense and play the hyperbusiness-stuntmen. Labor is so cheap in India, hence any comparative references in that regard do only make sense to a small extent. On the one side, I am happy the more people are employed, seeing the unemployment (competition can sometimes stand in contradction to what the people need) - on the other side, AI has a lot of jerks employed, who could be fired, without significant disadvantage for the company (maybe it would even do better!)

Quoting LH455 (Reply 12):
BTW, I'm a fan of the AI livery, even if no one else is.

Another one here.. these polished underbellies in sunshine, along with the windows and the boring but significant tale (I started to like the latter!) - back to the future  bigthumbsup 
"The earth provides enough resources for everyone's need, but not for some people's greed." (Gandhi)
 
User avatar
HAWK21M
Posts: 29867
Joined: Fri Jan 05, 2001 10:05 pm

RE: AI Image Makeover

Sat Aug 20, 2005 6:54 pm

Quoting Jaysit (Reply 1):
How does one make a 20 year old filthy A310 look like a brand new A345

Rope in the Media.They can change opinions  Smile
Get rid of the GOI interference.
Make quick decisions.

Quoting Mrniji (Reply 13):
Quoting LH455 (Reply 12):
BTW, I'm a fan of the AI livery, even if no one else is.

Another one here.. these polished underbellies in sunshine, along with the windows and the boring but significant tale (I started to like the latter!) - back to the future

I sure like it on the B747.

Comon AI get your act together.Im waiting to work on the B777s.  Smile
regds
MEL
I may not win often, but I damn well never lose!!! ;)
 
karan69
Posts: 2699
Joined: Mon Oct 04, 2004 7:57 pm

RE: AI Image Makeover

Sat Aug 20, 2005 7:40 pm

Quoting Hawaijahaz (Reply 11):
So for in the mean time next 4-5 years (hopefully not that long), AI can refurbish their 310s making them a lot nicer.

But by that time, most of the 310s would be 20 years old oe even more.
 
jaysit
Posts: 10186
Joined: Thu Jun 01, 2000 11:50 pm

RE: AI Image Makeover

Sat Aug 20, 2005 11:06 pm

1. Mandatory gym attendance for all cabin crew until they reach a BMI of less than 22.

2. Hire makeup artists for all cabin crew. Pouring a bottle of black hairdye on a 1970s birds nest hairdo is not good grooming.

3. No sarees for paunchy grannies. New uniforms based on age and body type.

4. Bright new cabins with red and purple fabrics ala Virgin - that light blue looks dirty.

5. Modern IFE, meal service presentation, seats in all cabins.

6. Dump First Class and create a topnotch J class product and a Premium Y cabin.

7. Donate the A310s to Ariana. Or Helios Airways. Or the GOI for GOI Junkets.

.
Atheism is Myth Understood.
 
User avatar
HAWK21M
Posts: 29867
Joined: Fri Jan 05, 2001 10:05 pm

RE: AI Image Makeover

Sat Aug 20, 2005 11:08 pm

Quoting Jaysit (Reply 16):
Mandatory gym attendance for all cabin crew until they reach a BMI of less than 22.

 bigthumbsup 
regds
MEL
I may not win often, but I damn well never lose!!! ;)
 
aseem
Posts: 1971
Joined: Tue Feb 01, 2005 12:39 pm

RE: AI Image Makeover

Sun Aug 21, 2005 12:25 am

Quoting Jaysit (Reply 16):
Donate the A310s to Ariana. Or Helios Airways. Or the GOI for GOI Junkets.

yes A310 should lent it out to GOI, this is what you get for free. In fact they can keep it. Satisfaction guaranteed with 30 day return policy.
ala re ala, VT-ALA ala
 
AsstChiefMark
Posts: 10465
Joined: Thu Feb 05, 2004 2:14 pm

RE: AI Image Makeover

Sun Aug 21, 2005 2:12 am

They have to get rid of those tombstone windows. They make their airplanes look like flying cemetaries.




View Large View Medium
Click here for bigger photo!

Photo © Ralph Duenas - Airplanespotters



Mark

[Edited 2005-08-20 19:14:10]
Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Damned MSP...Red tail...Red tail
 
aseem
Posts: 1971
Joined: Tue Feb 01, 2005 12:39 pm

RE: AI Image Makeover

Sun Aug 21, 2005 2:16 am

Quoting AsstChiefMark (Reply 19):

sorry to say but thats not gonna happen.
ala re ala, VT-ALA ala
 
blrsea
Posts: 1424
Joined: Fri May 20, 2005 2:22 am

RE: AI Image Makeover

Sun Aug 21, 2005 2:24 am

 
User avatar
sammyk
Posts: 1560
Joined: Mon Oct 25, 1999 11:31 am

RE: AI Image Makeover

Sun Aug 21, 2005 2:27 am

Quoting AsstChiefMark (Reply 19):
They have to get rid of those tombstone windows. They make their airplanes look like flying cemetaries.

They are not tombstone windows, they are palace windows. I think you need to take a closer look at them as they look nothing like the picture of tombstones you posted.
 
AsstChiefMark
Posts: 10465
Joined: Thu Feb 05, 2004 2:14 pm

RE: AI Image Makeover

Sun Aug 21, 2005 2:30 am

Quoting Blrsea (Reply 21):
AI outsources domestic call center operations

For some reason, that sounds ironic.

American companies are outsourcing to Indian call centers. Who do the Indians outsource to?

Mark
Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Damned MSP...Red tail...Red tail
 
comorin
Posts: 3857
Joined: Sun May 29, 2005 5:52 am

RE: AI Image Makeover

Sun Aug 21, 2005 3:43 am

Excuse me, but I think AI is fine just the way it is.

Some observations:

1. AI's percieved mission is to be a "people's" airline for travelling janta (ordinary folk). It does a great job addressing this market.

2. Out-of- shape FA's look less threatening and are friendlier than good- looking narcissists.

3. Older planes are like older cars and older people- rickety, but kind of endearing...

4. For inflight service, less is more, especially on a long flight, just gimme my food and drink- enough with the charm, already!

5. Why waste money on PR? - The Maharaja is a Superbrand already.

6. Older folks much prefer AI Econ to other airlines' premium cabins - not sure why...

7. Which other airline has a wheelchair brigade ready to meet you after each long haul flight?

8. You can feel superior on AI flights and complain about everything - AI staff hasseen and heard it all.

9. You can have cold and professional, or friendly and fumbling FAs. I'll take F&F anyday.

10. AI food is well liked by its passengers. In India, food equals hospitality.

11. When AI was a 'great' airline, everybody complained about how snooty the FAs behaved - can't win either way...

If and when the Indian Government decides to let AI go, it'll become just another efficient high-end airline, and we'll have to find something new to complain about.
 
wingedarrow
Posts: 157
Joined: Sat May 14, 2005 9:11 pm

RE: AI Image Makeover

Sun Aug 21, 2005 4:14 am

Quoting AsstChiefMark (Reply 19):
They have to get rid of those tombstone windows. They make their airplanes look like flying cemetaries.

Don't be disrespectful towards our Indian friends. AI livery is very sensual with the English/Indian red marking and those frames which recall the moghul arches of the Taj Mahal...
אליטליה
 
AsstChiefMark
Posts: 10465
Joined: Thu Feb 05, 2004 2:14 pm

RE: AI Image Makeover

Sun Aug 21, 2005 4:21 am

Quoting Wingedarrow (Reply 25):
those frames which recall the moghul arches of the Taj Mahal...

But they don't belong on an airplane...

Mark
Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Red tail...Damned MSP...Red tail...Red tail
 
User avatar
sammyk
Posts: 1560
Joined: Mon Oct 25, 1999 11:31 am

RE: AI Image Makeover

Sun Aug 21, 2005 4:25 am

Quoting Wingedarrow (Reply 25):
Don't be disrespectful towards our Indian friends. AI livery is very sensual with the English/Indian red marking and those frames which recall the moghul arches of the Taj Mahal...

Actually I think they are modeled after Rajasthani palaces.

Quoting AsstChiefMark (Reply 26):
But they don't belong on an airplane...

Why not? They fit the "Palace in the Sky" theme.
 
atmx2000
Posts: 4301
Joined: Wed Oct 13, 2004 4:24 pm

RE: AI Image Makeover

Sun Aug 21, 2005 4:28 am

Quoting Mrniji (Reply 13):
On the one side, I am happy the more people are employed, seeing the unemployment (competition can sometimes stand in contradction to what the people need) - on the other side, AI has a lot of jerks employed, who could be fired, without significant disadvantage for the company (maybe it would even do better!)

Hmm, MrNiji sees problems with the full employment mantra.

Quoting AsstChiefMark (Reply 23):
American companies are outsourcing to Indian call centers. Who do the Indians outsource to?

Outsourcing includes offshoring to foreign contractors but doesn't have to be offshoring. All it means is contracting out.
ConcordeBoy is a twin supremacist!! He supports quadicide!!
 
mrniji
Posts: 5382
Joined: Sun Feb 29, 2004 11:51 am

RE: AI Image Makeover

Sun Aug 21, 2005 4:39 am

Quoting Jaysit (Reply 16):
1. Mandatory gym attendance for all cabin crew until they reach a BMI of less than 22.

2. Hire makeup artists for all cabin crew. Pouring a bottle of black hairdye on a 1970s birds nest hairdo is not good grooming.

3. No sarees for paunchy grannies. New uniforms based on age and body type.

4. Bright new cabins with red and purple fabrics ala Virgin - that light blue looks dirty.

5. Modern IFE, meal service presentation, seats in all cabins.

6. Dump First Class and create a topnotch J class product and a Premium Y cabin.

7. Donate the A310s to Ariana. Or Helios Airways. Or the GOI for GOI Junkets.

 bigthumbsup  - I would sign that list (especially the gym part)!

Quoting AsstChiefMark (Reply 23):
American companies are outsourcing to Indian call centers. Who do the Indians outsource to?

Oh, only to another external Indian company..  Wink

Quoting Comorin (Reply 24):
8. You can feel superior on AI flights and complain about everything - AI staff hasseen and heard it all.

This is indeed something that even pisses me off. I have observed the attitude of my country people: "We paid so we can do what we want" - only demands, demands, and the definition of FAs as lower caste (and class). Hey, the FAs don't have it easy but do their job great! On other airlines, where my countrypeople travel on, the FAs are more rough, and they all of a sudded behave.. and if AIs FAs were more rough as consequence, we would complain, and complain

Quoting Comorin (Reply 24):
11. When AI was a 'great' airline, everybody complained about how snooty the FAs behaved - can't win either way...

I fully agree!

Quoting Comorin (Reply 24):
If and when the Indian Government decides to let AI go, it'll become just another efficient high-end airline, and we'll have to find something new to complain about.

 bigthumbsup  - AI bitching has become a sport... "Who loves each other teases" Big grin

Quoting AsstChiefMark (Reply 26):
But they don't belong on an airplane...

Mark

Your opinion noted, and it is good that you go against the mainstream - would be boring otherwise  Smile - i.e., i love 'em! Or, as the song I am just hearing: "Maine pyaar kiya" Big grin (Indian Flute by Magoo/Shawari/Timbaland) - OK, it was a nice eve out, good night
"The earth provides enough resources for everyone's need, but not for some people's greed." (Gandhi)
 
User avatar
HAWK21M
Posts: 29867
Joined: Fri Jan 05, 2001 10:05 pm

RE: AI Image Makeover

Sun Aug 21, 2005 6:38 pm

Privatise AI & IC & Give them a chance to Fight back.
regds
MEL
I may not win often, but I damn well never lose!!! ;)
 
blrsea
Posts: 1424
Joined: Fri May 20, 2005 2:22 am

RE: AI Image Makeover

Wed Aug 24, 2005 2:52 am

 
blrsea
Posts: 1424
Joined: Fri May 20, 2005 2:22 am

RE: AI Image Makeover

Thu Sep 01, 2005 4:34 am

Air India signs deal with Thales for in-flight entertainment system

Quote:
As part of the contract, Thales will work closely with the airline to ensure that the passenger's experience is the best. The refurbishment programme for its B747-400 aircraft would include cabin interior upgradation, replacement of existing economy class seats with new seats, providing the latest in-flight entertainment system with audio and video on demand, Internet and phone facility for all passengers including personal monitors, improvement in cabin lighting, and replacement and upgradation of existing galleys and toilets.

The refurbishment programme for the airline's Airbus 310 would include seat refurbishment and cabin interior upgradation.

...
 
aseem
Posts: 1971
Joined: Tue Feb 01, 2005 12:39 pm

RE: AI Image Makeover

Thu Sep 01, 2005 5:03 am

Quoting Blrsea (Reply 32):

if you see it the other way round, you'd realize how appalling are the current state of affairs. In short, change the whole damn interior.
rgds
VT-ASJ
ala re ala, VT-ALA ala
 
airish
Posts: 256
Joined: Wed Sep 01, 2004 12:42 am

RE: AI Image Makeover

Thu Sep 01, 2005 5:48 am

This should take away a large number of the negatives about AI B747 400 fleet

Just look at http://www.airlinequality.com/Forum/air_india.htm to see what I mean.

Also is this just the AI owned aircraft going for refurbishment or the leased aircraft as well.

One would think the leased aircraft would not get done due to them being retuned back to there leasers soon after this whole program would be complete.
Worlds Only Reputable Airline Air India! Some Of The Least: BA, Jet (9w), Kingfisher!
 
mrniji
Posts: 5382
Joined: Sun Feb 29, 2004 11:51 am

RE: AI Image Makeover

Thu Sep 01, 2005 1:14 pm

Quoting Airish (Reply 34):
Also is this just the AI owned aircraft going for refurbishment or the leased aircraft as well.

Only AI's
"The earth provides enough resources for everyone's need, but not for some people's greed." (Gandhi)
 
User avatar
HAWK21M
Posts: 29867
Joined: Fri Jan 05, 2001 10:05 pm

RE: AI Image Makeover

Thu Sep 01, 2005 1:20 pm

Quoting Aseem (Reply 33):
if you see it the other way round, you'd realize how appalling are the current state of affairs. In short, change the whole damn interior


View Large View Medium
Click here for bigger photo!

Photo © Royal S King


Agreed.Maybe the Dream liner "Blue" Interiors with lights at Night.   
regds
MEL

[Edited 2005-09-01 06:22:22]
I may not win often, but I damn well never lose!!! ;)
 
cricket
Posts: 2068
Joined: Thu Aug 04, 2005 8:23 pm

RE: AI Image Makeover

Thu Sep 01, 2005 8:19 pm

Um, Perfect Relations? Um, bad idea. Give it three months before a monumental eff-up.
A300B2/B4/6R, A313, A319/320/321, A333, A343, A388, 737-2/3/4/7/8/9, 747-3/4, 772/2E/2L/3, E170/190, F70, CR2/7, 146-3,
 
mrniji
Posts: 5382
Joined: Sun Feb 29, 2004 11:51 am

RE: AI Image Makeover

Sat Sep 03, 2005 4:22 am

Oh baby baby!  bigthumbsup  - if this will be as great as it sounds, AI will be a bloody competitive airline! Now only some of the spoiled kids who travel with their parents to the states need to be "instructed" not to break these things  Wink - maybe they should install extra solid PTVs

A-I flights ready for digital visual treat!

[...]


The new system, in which every screen would be a touch-screen, would be installed on the six Boeing 747-400s owned by the carrier and the first flight with it has been scheduled for early 2006, a press statement said here.

It would also provide for internet and phone facility for all passengers, besides improvement in cabin lighting and upgradation of the galleys and toilets.

[...]

Full article:

http://www.hindustantimes.com/news/181_1478951,0047.htm
"The earth provides enough resources for everyone's need, but not for some people's greed." (Gandhi)
 
User avatar
PA110
Posts: 1897
Joined: Sat Dec 06, 2003 1:30 am

RE: AI Image Makeover

Sat Sep 03, 2005 4:51 am

Putting a fur coat on a hooker doesn't make her a supermodel. Air India's problems run deeper than inflight entertainment or aging cabin crews. The whole infrastructure is rotten to the core. Air India needs to escape out of the yoke of GOI's control. There is no shortage of very smart, very capable airline managers in India. The problem is that they are hampered by government interference at every turn. I say FREE AIR INDIA NOW!!!!  Wink  Silly
It's been swell, but the swelling has gone down.
 
mrniji
Posts: 5382
Joined: Sun Feb 29, 2004 11:51 am

RE: AI Image Makeover

Sat Sep 03, 2005 1:30 pm

Quoting PA110 (Reply 39):
I say FREE AIR INDIA NOW!!!!

I fully agree with your post,.. and, as Aretha Franklyn said: "Freedom, Freedom" Big grin
"The earth provides enough resources for everyone's need, but not for some people's greed." (Gandhi)
 
User avatar
HAWK21M
Posts: 29867
Joined: Fri Jan 05, 2001 10:05 pm

RE: AI Image Makeover

Sat Sep 03, 2005 9:05 pm

Quoting PA110 (Reply 39):
I say FREE AIR INDIA NOW

 bigthumbsup 
Privatise & Start recruiting for the B772LR,773ER & 787s  Smile
regds
MEL
I may not win often, but I damn well never lose!!! ;)
 
jaysit
Posts: 10186
Joined: Thu Jun 01, 2000 11:50 pm

RE: AI Image Makeover

Thu Sep 08, 2005 1:35 am

Having just flown Air India in Business Class between Newark and Paris (I arrived back in the US last night), I have to assert that their entire premium product is a mess and has declined since I last flew them. I will write a more detailed trip report soon.

The outgoing flight was an ex-SQ AC with SQ interiors on the upper deck, and SQ's old Biz class seats - not very comfortable at all (It's no surprise they canned them for the space beds). The IFE with its 6 lousy channels was barely working. Apparently, AI don't consider it necessary to maintain leased aircraft. The flight back was an ex-KE plane (Fatehpur Sikri), that had AI's new Biz Class seats, but the IFE was the overhead TV screen (although the seats came with those DVD monitor place holders). However, the ex-KE planes dont have the DVDs, just the place holders. Plus, the new seats already look broken. The CDG-EWR flight was full with at least one seat fully non-functional (and a very pissed off passenger to boot), none of the headphone ports working, and many control buttons missing. It was all rather appalling. The Indian food was fabulous (and would likely make a convert of anyone who doesn't fancy the stuff), but poorly presented as usual. All in all, it was a very poor experience on Air India.
Atheism is Myth Understood.
 
User avatar
HAWK21M
Posts: 29867
Joined: Fri Jan 05, 2001 10:05 pm

RE: AI Image Makeover

Thu Sep 08, 2005 4:08 pm

Quoting Jaysit (Reply 42):
The Indian food was fabulous

Guess thats the only saving grace  Smile
regds
MEL
I may not win often, but I damn well never lose!!! ;)

Who is online