Am I crazy for thinking that UAL is no better than DL, AA, CO, or anybody else?
I'm not a 1K or Prem Exec, and none of my family work for United. I have experienced both UA and DL transatlantic and domestic service, these days mostly the latter since I am a poor student
I fly in the back of the bus all of the time, at least once monthly, always with the lowest fare ticket possible. IMHO, that's the only way to see what the real
"service" is like. And quite frankly, I don't notice a damn bit of difference between them---they are both like flying a Greyhound bus.
On all my DL/UA flights I have seen the most indifferent flight attendants around. On Delta I pick up my SkyDeli bag before entering the Jetway like a homeless man at a soup kitchen. If there are hundreds of bags sitting in the cooler, I am loudly berated for asking for another bag even though there are clearly plenty of extras. On board, I rip open the bag to find a muffin, tiny plastic bottle of Orange Juice, Yogurt, and a Banana. A lunch/diiner snack would typically be a dry inedible sandwich, sugar cookie, some piece of fruit, and a tiny bottle of mineral water. The surly F/A's come around exactly ONCE for drink service on a 2.5-3 hour flight. For soft drinks, I sometimes get the can without having to ask for it.
On UA: No bag for the Friendly Skies...oh no!. Instead a bunch of tired old hags annonce to the cabin prior to takeoff "that regulations require that we finish the snack service within 15 minutes" (Which "regulations" might those possibly be
). They begin throwing around colorfully adorned boxes. Yes throwing, like peanuts to an elephant at a circus. Over seat rows, on laps, you name it. If you have the misfortune to be sitting in the middle seat you will get three boxes thrown on your lap to pass on to your seatmates. Then collection begins before you even open the box. Typical box meal: Dry inedible sandwich, cole slaw, regular size M&M's. Surly F/A's come around exactly ONCE for drink service on a 2.5-3 hour flight.
UAL employees and 1K's, Prem Execs-----things must be pretty damn good up in F/J class. Don't get me wrong, I'm think both are fine airlines, but both have indisputably sucky service and it is a thrill to get off the cattle car at the end of the flight.
I realize many of you are attached to UAL, but they are certainly not the be all and end all. Neither is AA, whom I try to avoid (not difficult with their outrageous airfares) whenever possible.