Posts: 641
Joined: Mon Dec 27, 2004 6:27 am

Horizon's F/As

Sat Aug 20, 2005 1:57 pm

I recently got back from a trip on QX PDX-SEA-PDX. Both the f/a's on each segment were extremely nice, efficient, and pleasant. I really enjoyed the flight and the effort each individual made to serve drinks and chips to everyone on a 30 minute flight. How have other peoples' expierences on QX been? Do they have unsually spirited f/a's, or did I just get lucky on my flights? I did fill out a comment card with excellent remarks on the SEA-PDX flight.
Posts: 3603
Joined: Wed Mar 17, 2004 5:26 am

RE: Horizon's F/As

Sat Aug 20, 2005 3:19 pm

Great! Two months ago I had to fly PDX-SJC-PDX on QX for business. I was gonna buy a bottle of wine for a lady back here who helped make the business end smooth as she could...and the F/A's gave me the bottle!

I always enjoy a QX flight! Professional, and easy!
Next Flights: 12/31 AS804 PDX-MCO 2/3 AS19 MCO-SEA QX2545 SEA-PDX
Posts: 64
Joined: Wed Aug 03, 2005 3:52 pm

RE: Horizon's F/As

Sat Aug 20, 2005 5:52 pm

Absolutely the best. The "big sister" could sure take a lesson these days.
Posts: 1750
Joined: Mon Jun 13, 2005 1:27 pm

RE: Horizon's F/As

Sun Aug 21, 2005 12:53 am

I would have to say that QX does have some of the best FAs I have experienced. YYJ-SEA-YYJ, they were polite, friendly, and one of the FAs made the cabin erupt into laughter...
Posts: 533
Joined: Wed Apr 02, 2003 1:34 am

RE: Horizon's F/As

Sun Aug 21, 2005 3:04 am

My experience with Horizon was very good as well on the two flights I took last year SEA-Kelowna-SEA.
Be kind to animals! Next trip: ORF-ORD-NRT-IAD-ORF
Posts: 64
Joined: Wed Aug 03, 2005 3:52 pm

RE: Horizon's F/As

Wed Aug 24, 2005 5:54 pm

The F/A's at Horizon need to be commended..excellent job! The F/A's at Alaska and their whole regime need to take a closer look inside to detrermine what they are doing wrong these days. Maybe they should look to QX as an example. I'm 100% satisfied on QX flights...can't say the same about AS!
Posts: 567
Joined: Mon Aug 22, 2005 5:44 pm

RE: Horizon's F/As

Wed Aug 24, 2005 6:00 pm

I've always known Horizon to go above and beyond on every flight. I find their attendants to be better than their big sister AS! (No offense to AS flight attendants)
Bluewave 707
Posts: 2794
Joined: Thu Jun 07, 2001 8:21 am

RE: Horizon's F/As

Wed Aug 24, 2005 6:40 pm

QX FAs are the only FAs outside of Hawaii with the "Aloha Spirit".

Did the SEA-PDX-SEA trip 2 years ago & great service. Do what I did, I wrote a letter to the customer service dept commending the cabin crews on both flights, and to pass my comments onto them. Later, I got a response of appreciation from that dept.

I have chatted with a couple of AS FAs (not on a flight), and they seemed quite nice.
"The best use of your life will be to so live your life, that the use of your life will outlive your life" -- D Severn
Posts: 770
Joined: Wed May 16, 2001 10:27 am

RE: Horizon's F/As

Thu Aug 25, 2005 2:44 am

Flown the Vancouver to Seattle route couple years ago. I would fully agree with what was said above. Horizon's F/A are providing a great service.

Got back into Vancouver with Alaska and although there were quite a few F/A on board they didn't bother asking around if somebody's thirsty.

It looks like while Horizon F/A's are pampering their customers, Alaska's sort of ignore them. Strange indeed!
Posts: 2181
Joined: Tue Jun 29, 1999 11:05 pm

RE: Horizon's F/As

Thu Aug 25, 2005 2:48 am

I agree with everyone. I was on a segment last year from SEA-Victoria. Dash-8 was completely full, yet during that very short flight the FA served everyone with a smile and a conversation. She was very friendly, efficient and professional. Outstanding stuff.
Free-thinking, left-leaning secularist
Posts: 66
Joined: Thu Aug 11, 2005 7:42 am

RE: Horizon's F/As

Thu Aug 25, 2005 2:56 am

Always excellent experiences with both Horizon and Alaska F/As. I'll always remember a Horizon flight from Seattle to Yakima with about 4 of us on a Dash-8 just after the airports reopened after 9/11. The F/A was wonderful. Also, a few years ago an Alaska F/A immediately noticed my autistic son was extremely nervous after boarding our flight, and his kind concern and friendly interest in us made the flight so easy. I always make it a point to give F/As my sincere thanks.

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