captover
Posts: 84
Joined: Wed Jun 02, 2004 12:00 pm

Customer Satisfaction: B6, DH, And YX On Top

Mon Aug 29, 2005 1:11 pm

The Market Metrix survey results for the second quarter of 2005 have been released. Approximately 35,000 passengers were involved in the survey. Congratulations to Jetblue, Independence, and Midwest for the top three! No matter how much people on this forum like to bash Jetblue and Independence, they continue to serve passengers better than any of the other U.S. carriers. Take a look at where the legacy airlines stand....... Here are the results.

http://www.marketmetrix.com/MMHIGraph.asp?AR=A&QTR=2005.25&Type=a
 
SHUPirate1
Posts: 3428
Joined: Sat Sep 20, 2003 2:53 pm

RE: Customer Satisfaction: B6, DH, And YX On Top

Mon Aug 29, 2005 1:38 pm

Captover-I wouldn't think too highly of a survey that has Delta Express rated...
Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
 
DAL767400ER
Posts: 5084
Joined: Wed Feb 09, 2005 2:47 am

RE: Customer Satisfaction: B6, DH, And YX On Top

Mon Aug 29, 2005 5:19 pm

Hmm, "Delta Express"?!? So much for the credibility. Do they mean Song with that? Also doubt that AS with all their serious flight delays would still rank relatively high, and not to mention ATA.

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