I flew AA in First/Busines this past weekend, going DFW-MIA-LIR and back.
I hadn't flown First in AA in a few years, and I had heard the product had significantly deteriorated, particularly on the 757s. I asked several questions about it on this board, and was pleasantly surprised.
We had a good breakfast on the 757 from DFW to MIA, and a great lunch in business on the MIA-LIR 738 -- much better than I expected. Also had a good lunch from LIR-MIA, but not much on the MIA-DFW leg, which departed MIA after 10:00 pm.
AA definitely impressed me here -- are they making a conscious effort to improve their service up front?
One improvement they definitely need to make: enforcing boarding groups. I usually fly in economy, and I always wait for my group number. Flying in First, I was expecting to get on the plane first, settle in, and have a drink, but twice I was unable to break through the throng of people that just had to be first in line (even when their boarding pass read Group 4).
Other than that, great experience on AA; I am definitely a customer for life.