ppostro
Posts: 36
Joined: Fri Jun 10, 2005 8:13 am

WestJet Inflight Services To Hawaii?

Thu Sep 22, 2005 2:09 pm

With WestJet announcing their new services to HNL and OGG and from YVR this December, the one question that came to mind is what in-flight services should one expect? Based on the fare, they come out cheaper then Harmony Airways (HQ), however Harmony offers in-flight meals, wine, movies, duty-free and now offers their Harmonyone business class product, in addition AC offers a full-service Y and J product to both HNL and OGG from YVR.

Based on price and departure times i might be inclined to choose Harmony over WestJet simply because on a flight of almost 6 hrs I want a hot meal! Will WestJet tweak its service on these routes and offer a meal, some form of entertainment (Bell ExpressVU won't work over the pacific), the red-eye flights to YVR aren't that bad, and the fares are the most competitive right now, I hope WestJet looks at the in-flight services for their new flights to Hawaii, otherwise i might stick with AC or HQ. Any thoughts?
The über airline nerd
 
yeggerman
Posts: 142
Joined: Fri Mar 11, 2005 5:31 pm

RE: WestJet Inflight Services To Hawaii?

Fri Sep 23, 2005 12:59 am

I doubt they will offer anything more than B.O.B. (buy on board) with sandwiches and other snacks. If you look at the times, 1900 departure from YVR and return departure of 2358 from HNL there is no need to have a hot meal, as the times are outside the normal eating times for dinner. Have food before you leave and you should survive. Same goes for OGG almost the exact same departure times from YVR.

Quote:
some form of entertainment (Bell ExpressVU won't work over the pacific),

Are you sure? I thought I read somewhere it pretty much works everywhere.

As for the other features, duty free will probably be accessable from the Airports when you depart, I know for all charters and most trans-boarder flights they are. In the end if the price is close enough or cheaper why not give WS a shot?
"All great things must come to an end"
 
ha763
Posts: 3168
Joined: Mon Jan 06, 2003 5:36 pm

RE: WestJet Inflight Services To Hawaii?

Fri Sep 23, 2005 8:15 am

If the following coverage map is correct, Hawaii is not covered by the NIMIQ satellites used by ExpressVu.

http://www.geo-orbit.org/westhemipgs/fnimiqp.html
 
yeggerman
Posts: 142
Joined: Fri Mar 11, 2005 5:31 pm

RE: WestJet Inflight Services To Hawaii?

Sat Sep 24, 2005 1:44 am

That map is interesting, I am not sure though how accurate the map is. Because I've been on a few Charters down to CUN, PVR, which the TV's have worked fine, but according to the map Most of Mexico does not get any kind of signal?
"All great things must come to an end"
 
robsawatsky
Posts: 477
Joined: Thu Dec 18, 2003 7:07 am

RE: WestJet Inflight Services To Hawaii?

Sat Sep 24, 2005 5:14 am

Westjet will use recorded programming for these flights since satellite coverage only goes about 1/3 of the way. However, I don't think the 800's have PTV installed yet.
 
astral
Posts: 151
Joined: Thu Mar 11, 2004 3:50 am

RE: WestJet Inflight Services To Hawaii?

Sat Sep 24, 2005 7:01 am

Most passengers on the YVR/HNL run are on vacation, why they have to 'survive' the flight ? It is suppose to be an enjoyable holiday from beginning to the end.
Do note you are on a USA departure, so check-in is at least 2 hours prior at 1700 or earlier. Depending where you live in Lower Mainland, you have to fight rush hour traffic to get to the airport. So you very likely leave your home/office at 1400. Meaning, your lunch can last well into mid-night ?? Yes, you can buy onboard or eat at the airport, and prices you pay can very likely come close to the fares difference, so why take the trouble of using Westjet ? Oh, buy a book too, you need to do something for 6 hours, so now the total cost is about the same. So if the air fares are just about the same, then 'why not stay with Harmony and forget Westjet'. Just my thinking.
 
yeggerman
Posts: 142
Joined: Fri Mar 11, 2005 5:31 pm

RE: WestJet Inflight Services To Hawaii?

Sat Sep 24, 2005 8:00 am

I don't think WS focus is to take business away from Harmony. I think their plan with a 1900 departure from YVR-HNL and OGG is to get a lot of network traffic. YEG-YVR-HNL, YYC, YXE, YQR, YMM, YQU, YWG, YYJ, YLW, YXS and so forth, they probably want a little traffic from YVR directly but for the most part they are hoping for people to use them from other cities, and then instead of buying a ticket YEG_YVR on WS then YVR-HNL on harmony they want you to stay with them all they way.

So IMO they are going for different things here, so I believe the market can handle both a WS and Harmony. I actually like late flights because you can go right to bed once you get into HNL and on the red-eye home, you get to squeeze that last day as a beach day instead of a travel day, because honestly who is not jet legged and tired weather its a red-eye or mid day flight, all the same.
"All great things must come to an end"
 
swissy
Posts: 1481
Joined: Fri Jan 07, 2005 11:12 pm

RE: WestJet Inflight Services To Hawaii?

Sat Sep 24, 2005 9:02 am

[quote=Astral,reply=5]Yes, you can buy onboard or eat at the airport, and prices you pay can very likely come close to the fares difference, so why take the trouble of using Westjet ? Oh, buy a book too, you need to do something for 6 hours, so now the total cost is about the same. So if the air fares are just about the same, then 'why not stay with Harmony and forget Westjet'. Just my thinking.

Agree 100%, people should start looking at the hole picture not just the fare by its own, especially by the LLC's,
That is why I fly with AC or HMY to HNL (the whole deal)

Cheers,
 
laca773
Posts: 2032
Joined: Sat Nov 06, 2004 7:10 am

RE: WestJet Inflight Services To Hawaii?

Sat Sep 24, 2005 9:56 am

I have to agree that mainland to HNL/OGG/KOA etc., are long flights and feel some sort of inflight meal service should be provided. Instead of the minimal sandwich and junk food that AA offer's, perhaps they can sell a high quality hot meal that passengers will be happy with?? I think crappy AA, NW & etc., should do the same thing.

LACA773
 
LeDragon
Posts: 35
Joined: Thu Jan 06, 2005 8:52 pm

RE: WestJet Inflight Services To Hawaii?

Sat Sep 24, 2005 8:34 pm

I am often appalled by people complaining about airplanes food. But some food is necessary, because not all passengers live close to the departure airport. Last summer, my brother flew from Montreal to Orlando with Delta. They don't provide meals on short flight. I think it is under 4 hours flight. But, for my brother, he had to manage a four hours drive first, be at YUL soon enough to check in, than had just a 45 minutes connection time in Cincinnati. I told my sister in law to make sure to get some food for their children at 10 AM before leaving Montreal. She didn't...
I don't think they are the only passengers living far from any airport, or connecting in way to their final arrival... On the other hand, paying 10 $ for a complete meal make sense. But it have to be available, which isn't a given if you have two flights on regional jets. Something one have to consider when planning a trip.
Yvon LeD
 
Orion737
Posts: 3044
Joined: Sat Jan 08, 2005 10:14 pm

RE: WestJet Inflight Services To Hawaii?

Sat Sep 24, 2005 8:57 pm

A flight of 6 hours duration warrants a hot meal, at least being available for purchase by those who want it. This BOB snacks and non perishable crap may be acceptable (just) for 3 hour flights but 6 hours requires special catering considerations and provision of hot meals.
 
astral
Posts: 151
Joined: Thu Mar 11, 2004 3:50 am

RE: WestJet Inflight Services To Hawaii?

Sun Sep 25, 2005 5:49 am

Just a note to Yeggerman. Yes Westjet can connect from a lot of places, BUT remember their return flight arrive in YVR at 2359 !!!! Passengers have to sit around YVR where everything is close for at least 7 hours for a next day connection. Do you think that can attract anyone ?? Those in Lower Mainland too very likely arrive home at around 0300 hours depending how Canada Custom wants to go through their bags.
For someone in Kelowna, Kamloops, or Prince George, I will stay with Westjet to YVR but take Harmony to HNL. It is really not a good way to compete with Harmony, why not talk to Harmony and work with them on some kind of a joint air fares (Westjet can't interline like Harmony can) with Harmony. It is then a win-win for both. Harmony is so far the best carrier to deal with, they have interline links so far with JL, CX, CU, MU, EY, CI, HA, and NZ, with a few more to sign shortly. I am sure HQ will be happy to work with WJ on this.
I still think Westjet venture to HNL could be a big drain on their bottom line. HNL may be they have a chance, OGG - well, I firmly believe those rich people that own condos will not fly discount airlines.
 
9252fly
Posts: 814
Joined: Thu Sep 22, 2005 7:19 am

RE: WestJet Inflight Services To Hawaii?

Sun Sep 25, 2005 6:45 am

Quoting Astral (Reply 11):
BUT remember their return flight arrive in YVR at 2359 !!!! Passengers have to sit around YVR where everything is close for at least 7 hours for a next day connection.

I think that the flight departs HNL at the time you stated and arrives into YVR at about 0700?
 
yeggerman
Posts: 142
Joined: Fri Mar 11, 2005 5:31 pm

RE: WestJet Inflight Services To Hawaii?

Mon Sep 26, 2005 3:37 am

Quoting 9252fly (Reply 12):
that the flight departs HNL at the time you stated and arrives into YVR at about 0700?

Your correct 9252fly, it departs YVR-HNL 1900 and arrives at 2258 and then departs from HNL-YVR 2358 to arrive at YVR at 0750.

So there is pleanty open at 7am in the vancouver airport. As for YXS and YLW passengers why not stay with one airline. A later YVR-HNL departure means you can make an arriving CNX flt, example: YXS-YVR-HNL the YXS flt departs at 1650 you arrive in YVR with enough time to get through customs then to HNL, and on the return you arrive at 0750 clear customs, no need to check in again as your bags go all the way through to YXS all you need to do is clear them in customs and your on your way and your in YXS by 1130.

As I stated above their two different markets their after. Harmony is after the YVR passengers and if they get some CNX from JL, CX great. WS is probably only looking for 20-30 people from YVR flying on them to HNL and the rest of the load of the plane to be made up network traffic funneled through YVR.

If you live in YMM why purchase tickets on AC or WS to go YMM-YEG-YVR then purchase a second set of tickets for Harmony YVR-HNL way to much hassel, when you can have your flights all with 1 airline.

Besides looking at Harmony's departure time from YVR is 0800. Unless you live in YVR or close enough to it, you have to overnight in YVR to catch your flight. As there are very few flights into YVR that early with enough time to clear customs and then make your flight.

So I think both with do just fine!!!
"All great things must come to an end"