lehpron
Posts: 6846
Joined: Tue Jul 10, 2001 3:42 am

How Important Is Loyalty To An Air Carrier?

Wed Oct 26, 2005 4:30 am

In terms of whatever, I was going to imply carrier aircraft purchases form a specific company rather than all else, but I guess it could apply to pax, services, etc.

How important is it? Does it matter?
The meaning of life is curiosity; we were put on this planet to explore opportunities.
 
DarthRandall
Posts: 294
Joined: Wed Mar 30, 2005 8:17 am

RE: How Important Is Loyalty To An Air Carrier?

Wed Oct 26, 2005 5:07 am

As for airlines and manufacturers, all is fair in business. Airlines will always go for whoever offers the best all-around deal with, of course, an eye on the big picture.

In terms of passenger loyalty, being loyal to a specific airline isn't always easy, because they don't always go where you want to go. Also, if fares are considerably better on a competitor, unless you take issue with the product that the competitor offers, you could not be faulted for opting for the cheaper rate.

I would think that this is all fairly obvious, though.
Ninjas can kill anyone they want! Ninjas cut off heads all the time and don't even think twice about it.
 
brokenrecord
Posts: 747
Joined: Tue Jul 12, 2005 6:45 am

RE: How Important Is Loyalty To An Air Carrier?

Wed Oct 26, 2005 5:27 am

Loyalty is important in any business.
 
lehpron
Posts: 6846
Joined: Tue Jul 10, 2001 3:42 am

RE: How Important Is Loyalty To An Air Carrier?

Thu Oct 27, 2005 5:23 am

Considering this:

Quoting DarthRandall (Reply 1):
As for airlines and manufacturers, all is fair in business. Airlines will always go for whoever offers the best all-around deal with, of course, an eye on the big picture.

and this:

Quoting Brokenrecord (Reply 2):
Loyalty is important in any business

Where is the line between loyalty and patriotism?

In the US, jobs are an issue and if an american carrier goes else where for an airplane besides those manufactures based here, what will they loose if it is just business?

Also, Brokenrecord, that statement ride in with the 80/20 rule pretty well, that those customers bring in the most revenue comes from those that are loyal.
The meaning of life is curiosity; we were put on this planet to explore opportunities.
 
MiCorazonAzul
Posts: 550
Joined: Thu Oct 20, 2005 12:04 pm

RE: How Important Is Loyalty To An Air Carrier?

Thu Oct 27, 2005 5:35 am

Passenger loyalty is EXTREMLY important to air carriers, especially the "legacy carriers". These airlines have established themselves many many years ago but LCC have come in and taken some of those "not so loyal passengers". What is keeping "legacy carriers" alive are those people that keep coming back to them years after years and refuse to fly LCC.
Live for Today.....tomorrow is NOT guaranteed.
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

RE: How Important Is Loyalty To An Air Carrier?

Thu Oct 27, 2005 5:38 am

Quoting Lehpron (Thread starter):
In terms of whatever, I was going to imply carrier aircraft purchases form a specific company rather than all else, but I guess it could apply to pax, services, etc.

How important is it? Does it matter?

What in the world are you trying to say? Your post makes no sense to this fluent english speaker.

If you're talking about passenger loyalty, it is everything. You treat people right and they come back. That is how you make money in this business.
Tired of airline bankruptcies....EA/PA/TW and finally DL.

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