diesel33
Posts: 305
Joined: Tue Mar 16, 2004 10:28 am

Continental Offers More Refunds...

Sat Nov 12, 2005 9:25 am

According to continental.com...

All passengers, who are OnePass members, are now able to get refunds for purchased tickets within 24 hours of ticketing, regardless of fare.

Not a bad move...

Go Continental. No wonder they are my favorite airline...

diesel33
 
A330323X
Posts: 2666
Joined: Thu Oct 09, 2003 4:06 pm

RE: Continental Offers More Refunds...

Sat Nov 12, 2005 9:30 am

US has had this policy for years. You don't have to be a FF member, either. I think most airlines do this.
I'm the expert on here on two things, neither of which I care about much anymore.
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

RE: Continental Offers More Refunds...

Sat Nov 12, 2005 9:44 am

Quoting A330323X (Reply 1):
I think most airlines do this.

Delta does it too.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
goodmanr
Posts: 289
Joined: Tue Apr 12, 2005 3:49 am

RE: Continental Offers More Refunds...

Sat Nov 12, 2005 10:14 am

Quoting A330323X (Reply 1):
US has had this policy for years. You don't have to be a FF member, either. I think most airlines do this.

US DID have that policy, they unfortunately got rid of it with the HP merger..
USAirways - Chairmans Gold
 
brokenrecord
Posts: 747
Joined: Tue Jul 12, 2005 6:45 am

RE: Continental Offers More Refunds...

Sat Nov 12, 2005 10:28 am

Quoting Goodmanr (Reply 3):
US DID have that policy, they unfortunately got rid of it with the HP merger..

Judging by the fact that you say you are "Chairman's Gold", I'd have a hard time believing anything you say about US Airways.

You're either Gold Preferred or Chairman's Preferred, not Chairman's Gold.
 
John
Posts: 1253
Joined: Sat Sep 18, 1999 10:47 am

RE: Continental Offers More Refunds...

Sat Nov 12, 2005 10:40 am

It is TRUE, this policy at US Airways has been discontinued. Your reservation can still be held for 24 hours....BUT your fare is only guaranteed at the time of purchase.
 
User avatar
jedward
Posts: 79
Joined: Fri Nov 04, 2005 12:20 am

RE: Continental Offers More Refunds...

Sat Nov 12, 2005 10:44 am

Does the ability to cancel the reservation complement or replace the existing continental.com feature allowing customers to hold a ticket for 24hrs without paying for it?

If so, good job CO.
As Christ died to make men holy, let men die to make us rich. --S.C.
 
Cory6188
Posts: 2621
Joined: Mon Feb 02, 2004 12:29 am

RE: Continental Offers More Refunds...

Sat Nov 12, 2005 10:46 am

The big difference is that, while the other airlines have let you cancel a ticket within 24 hours, CO had let you place a reservation on hold and save the fare without paying anything.

Now you can do both - put it on hold as well as get a refund within 24 hours - they give you the best of both worlds.
 
tpaewr
Posts: 399
Joined: Sat May 19, 2001 9:01 am

RE: Continental Offers More Refunds...

Sat Nov 12, 2005 11:15 am

We (CO) always have voided e-tkts inside 24hr, now it is just policy.
 
A330323X
Posts: 2666
Joined: Thu Oct 09, 2003 4:06 pm

RE: Continental Offers More Refunds...

Sat Nov 12, 2005 11:24 am

Quoting Goodmanr (Reply 3):
US DID have that policy, they unfortunately got rid of it with the HP merger..



Quoting John (Reply 5):
It is TRUE, this policy at US Airways has been discontinued. Your reservation can still be held for 24 hours....BUT your fare is only guaranteed at the time of purchase.

Wow, I hadn't heard that.  Embarrassment

Doesn't surprise me, though. They've adopted all the other HP policies.  boggled 
I'm the expert on here on two things, neither of which I care about much anymore.

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