futurestar68
Posts: 180
Joined: Tue May 11, 2004 1:26 am

Question About A Delay

Sun Nov 13, 2005 10:57 pm

Yesterday OS 826 ESB-VIE was more than 9 hours delayed, due to a technical problem. The plane, a Fokker 100, was standing in ESB and the passengers had to wait. OS sent another plane with engineers to ESB. This plane, which was (my mother told me that, she was booked on OS826) "bigger than the F100", picked up Business-passengers and flew back to VIE (airport officials called the business-pax to a meeting point, later they were not onboard!). My question is: Why would OS do that? Why don't they pick up ALL passengers and fly them back to VIE, why did they let them wait until the F100 was repaired, when another plane (according to my mother's description, it was an A319/A320/A321), which could easily load the passengers and their luggage, was in ESB and flew back to VIE?

Thanks for every answer!!

Regards,
Martin
 
futurestar68
Posts: 180
Joined: Tue May 11, 2004 1:26 am

RE: Question About A Delay

Mon Nov 14, 2005 9:39 am

Wow, didn't expect that much answers... Sad
 
OSA330
Posts: 50
Joined: Sat Jun 04, 2005 5:38 am

RE: Question About A Delay

Mon Nov 14, 2005 7:50 pm

Are you sure that the other aircraft was larger than the scheduled F100?

I would contact Austrian Airlines, and insist on an investigation!

Maybe they can give you a good explanation.....
 
kiwiandrew

RE: Question About A Delay

Mon Nov 14, 2005 7:54 pm

It could have been a partially full flight which had already called in at IST for example and been re-routed to pick up some of the stranded pax , so there was only room for a few pax ?

What did OS say when you spoke to them about it ?