ramerinianair
Posts: 1452
Joined: Tue Nov 11, 2003 6:03 am

Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 12:53 pm

On a semi recent trip to SAN, I noticed that the Holiday Inn I was staying at had a folder for CO, B6, US anda couple others. The crews would pile in at night and the computer accually had a B6 schedule - one of the FAs downloaded the Augus schedule to the hotel computer.
Anyway, I wanted to know if the employees are all like Gold and Platnium members with the major hotel chains. I would imagine that the crew all gets their own rooms and they recieve credit for the night.
Also, what hotels do the airlines use or have contracts with? I saw some DL crew in a Hilton in Washington, Hiltons are much nicer and more $$$ than Hliday Inns.
Thanks,
SR
W N = my Worst Nightmare!!!!!
 
kiwiinoz
Posts: 1999
Joined: Mon Oct 10, 2005 3:07 pm

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 1:04 pm

Crew rates typically do not qualify for points on hotel loyalty programs as they generally pay less than any other segment. They do, however often negotiate several extra benefits, such as:

Food and Beverage Discounts
Exclusive crew lounge
Regular City Shuttles

Some hotels give a credit on room accounts to cover incidentals, but more often the hotel gives them a paid out in cash, which is then billed to the airline.

There are not many global agreements between hotel chains and airlines. More commonly this is negotiated for each individual destination, so they might be in a Hilton in one city and a Hyatt in another. The negotiation process is quite a lengthy one for some airlines, typically involving the hotel, airline management and an airline union representative.
 
letsgetwet
Posts: 490
Joined: Tue Jul 26, 2005 12:08 pm

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 1:46 pm

I believe that the location of the hotels and type of hotels is part of most airlines union contracts. If the crew has a long enough layover the hotel usually has to be near the center of the city and not in the suburbs.
 
iairallie
Posts: 2326
Joined: Thu May 20, 2004 5:42 am

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 2:42 pm

Depends on the hotel it is rare that scheduled airline FA's get the points. However as a charter FA I keep the point/miles about 50% of the time and am Gold with Hilton Hhonors.
Enough about flying lets talk about me!
 
flykal
Posts: 423
Joined: Thu Sep 25, 2003 12:20 pm

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 7:37 pm

I think I can say for most large RPT airlines, the process is very simple:

Crew being put up in hotel = airline paying for the room = no loyalty points for crew.

The room rates for airlines are very checp, especially for a large airline such as ourselves (KE) which has roughly 2000 cockpit crew and 6000 cabin crew. Could you imagine the hotel chain giving "complimentary" points to all crew whenever they checked-in at the airline's expense?

As for the rooms: single rooms for cockpit crew. Male cabin crew also get single rooms while female cabin crew typically share a twin room.
One doesn't discover new lands without consenting to lose sight of the shore for a very long time
 
kiwiandrew

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 7:40 pm

Quoting Flykal (Reply 4):
Male cabin crew also get single rooms while female cabin crew typically share a twin room.

I am curious why ? is it because you have very few male cabin crew - so there is never more than one per flight ?
 
legacy135
Posts: 966
Joined: Sat May 14, 2005 11:06 pm

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 9:01 pm

The answer is quite simple:

Large carriers as you name here, are getting invoiced for the rooms they occupy. Very often they have something like a fixed amount of rooms rented all the time. One crew goes, the next one comes..... The points or miles gets the person who settles the bill. As most of those crewmembers don't pay their room, they just pay the extras, they won't get any miles.

If ones one or more crewmember checks the rooms out by a creditcard, personal or company doesn't matter, this person gets the credits.

As a corporate flight department we do pay the rooms in most places with the company credit card. For this we get all the points, miles etc and if one pays all rooms, the one who pays gets all points.

Cheers
Legacy135 Wink
 
STARCREW
Posts: 86
Joined: Wed Oct 06, 2004 11:04 pm

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 10:16 pm

In Europe crew hotels, details and locations are considered to be restricted information due to security issues. This thread is open to all.... Lets not mention chains or locations guys...
there is only ONEWORLD
 
PhilSquares
Posts: 3371
Joined: Sun Mar 28, 2004 6:06 pm

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 10:25 pm

Quoting Flykal (Reply 4):
As for the rooms: single rooms for cockpit crew. Male cabin crew also get single rooms while female cabin crew typically share a twin room.

At SQ everyone gets their own room. However, there are some cabin staff that are married and they share a room, if they want...
Fly fast, live slow
 
fbgdavidson
Posts: 3563
Joined: Thu Oct 14, 2004 6:25 am

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 10:31 pm

Quoting STARCREW (Reply 7):
In Europe crew hotels, details and locations are considered to be restricted information due to security issues. This thread is open to all.... Lets not mention chains or locations guys...

If it were that important with regard to 'security issues' then why would airlines permit crews to enter the hotels in full uniform through the front lobby?

All this security nonsense does go a little far at times.
"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
 
N747PA
Posts: 33
Joined: Sun Mar 13, 2005 10:11 am

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 10:45 pm

Quoting RamerinianAir (Thread starter):
Hiltons are much nicer and more $$$ than Hliday Inns.


Holiday Inns are much nicer these days. I've stayed in Hiltons that were a Sh!thole. The Hilton at LAX comes to mind......Nice Lobby, Awful rooms.
 
turnit56N
Posts: 230
Joined: Wed Nov 02, 2005 12:13 am

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 11:12 pm

Quoting RamerinianAir (Thread starter):
Hiltons are much nicer and more $$$ than Hliday Inns.

I actually prefer Holiday Inn Expresses and Hampton Inns to the Hiltons, Sheratons, and Marriotts out there. Holiday Inn Expresses have the fridge and microwave, and the Hampton Inns have nice continental breakfasts (and free wireless). Saves me from having to spend the money on expensive hotel food, since there aren't always restaurants within walking distance. We do stay at all of the above. Our contract requires that the hotels we stay at meet certain standards. Everyone gets their own room, too.
Aviation is not so much a profession as it is a disease.
 
TonyBurr
Posts: 1059
Joined: Tue Mar 27, 2001 1:00 pm

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 11:43 pm

I admit abit off topic, but: I also have begun switiching to Holiday Inns. They have become much nicer, much better price, and often have free wireless Internet. The expensive Hilton's, Sheratons, etc charge fo internet connection.

OK, back to the topic!!!!!!!!
 
speedbirdcrew
Posts: 182
Joined: Tue Jun 14, 2005 2:31 am

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 11:53 pm

Quoting Fbgdavidson (Reply 9):
If it were that important with regard to 'security issues' then why would airlines permit crews to enter the hotels in full uniform through the front lobby?

All this security nonsense does go a little far at times.

Totally agree, now while i'm not ever gonna post in city X we stay in the hilton on here, People do tend to look when we all come rolling up and loiter at reception while we all check in its not difficult to find the crew hotels if you have half a brain.....
 
ckfred
Posts: 4694
Joined: Wed Apr 25, 2001 12:50 pm

RE: Crew Being Put Up In Hotels . . .

Mon Nov 14, 2005 11:59 pm

I know that AA puts up crews on short layovers at hotels either on the airport property or nearby. On the other hand, longer layovers are downtown. I used to see AA crews waiting for the shuttle bus at the Palmer House (Hilton) in the Chicago Loop, and I think they stayed at either the Marriot or the Hyatt on the San Antonio Riverwalk.

For whatever reason, JAL used to put up crews on ORD layovers at the Hyatt Oak Brook, now a Doubletree. There is a very nice shopping center across the street, but it's not a pleasant walk when 90 degrees or in the dead of winter.

I know that hotels have a love/hate relationship with airlines. On the one hand, airlines get very good discounts over rack and even published discount rates. But on the other, those are rooms that will be used, absent flight cancellations. So there is steady revenue that doesn't vary with conventions, sporting events, etc.
 
lehovec
Posts: 259
Joined: Thu Apr 21, 2005 6:21 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 7:42 am

With EZY you don't get any points.
Hotels are always located near airport.
At LGW it is ex Le Meridien (now Sofitel). You always get single room and breakfast, which can be exchanged for the credit on your room account and you can spend it on anything in the hotel (8 GBP per night), even on PAY TV  blush 
 
EMBQA
Posts: 7795
Joined: Sat Oct 25, 2003 3:52 am

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 8:00 am

Quoting RamerinianAir (Thread starter):
Anyway, I wanted to know if the employees are all like Gold and Platnium members with the major hotel chains.

No, 99.999 time out of 100 it is set up as a direct bill account and the crews are not eligible to earn any hotel points. As for hotel food discounts...Back when I was with an airline and traveling extensively, normally I would arrive at the hotel after the restaurant had closed, and leave long before the breakfast bar opened. Ah, the glamorous life as an airline employee...!!

[Edited 2005-11-15 00:07:34]
"It's not the size of the dog in the fight, but the size of the fight in the dog"
 
CMK10
Posts: 1826
Joined: Sat Feb 28, 2004 10:56 am

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 9:19 am

I do a lot of bookings for crew members of charter airlines and a good number of them request to stay at a Hilton or Mariott property due to their status there. They always provide me with their number and I'd say a majority of those I book are Silvers at least.
"Traveling light is the only way to fly" - Eric Clapton
 
ramerinianair
Posts: 1452
Joined: Tue Nov 11, 2003 6:03 am

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 9:51 am

Thanks for the info. I know that some of VS flights are put up in the Long Island Marriott by the Nassau Colliseaum. They said that the 2 later flights stay on LI and the earlier ones stay in Manhattan.
Thanks for info.
SR
W N = my Worst Nightmare!!!!!
 
gman3
Posts: 249
Joined: Fri Jun 24, 2005 11:13 am

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 9:56 am

Quoting N747PA (Reply 10):

Holiday Inns are much nicer these days. I've stayed in Hiltons that were a Sh!thole. The Hilton at LAX comes to mind......Nice Lobby, Awful rooms.

They've remodeled. The beds are super comfy however the food is awful.
 
skyhawk
Posts: 1011
Joined: Sat May 19, 2001 12:23 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 10:26 am

When I was still flying we often stayed at Sheratons. While we could not get
Sheraton points for the room itself, anything you charged to the room and paid by you was eligible for points. All Sheratons around the world with the exception of any that we stayed at in Germany, something to do with the government from what I was told. In any case the points that I amassed enabled us to go to Hawaii for 2 weeks without paying for the rooms. Not bad!
 
Jamake1
Posts: 800
Joined: Mon May 17, 2004 2:30 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 10:42 am

Guys:

It is many airlines' corporate policy that crewmembers not reveal the name and location of where crewmembers stay while on company layovers. There is justification for it. Passengers have in the past, made unsolicited calls and visits to crew hotels and have in some cases, called flight attendants in their rooms after obtaining the information from their name bar or company id badge. Sadly, flight attendants have been sexually assaulted in their hotel rooms during a layover. After one such incident a few years ago, my airline issued repeated bulletins forbidding us to devulge hotel layover information to inquiring passengers.

As for Korean Air: The policy seems rather sexist that male F/A's get single rooms and female F/A's are required to double up...
United's B747-400. "She's a a cruel lover."
 
flykal
Posts: 423
Joined: Thu Sep 25, 2003 12:20 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 12:49 pm

Quoting Kiwiandrew (Reply 5):
I am curious why ? is it because you have very few male cabin crew - so there is never more than one per flight ?

Usually no more than 2 male cabin crew per flight.

Quoting Jamake1 (Reply 21):
As for Korean Air: The policy seems rather sexist that male F/A's get single rooms and female F/A's are required to double up...

The policy may seem sexist to an outsider, but remember this is Korea, and Korea's culture may be different to what you are used to in the US. Room allocation also depends a lot on seniority, but from my experience, female cabin crew are more than happy to bunk up with someone else as they all know each other in the team anyhow as they fly together for two years.
One doesn't discover new lands without consenting to lose sight of the shore for a very long time
 
iairallie
Posts: 2326
Joined: Thu May 20, 2004 5:42 am

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 2:35 pm

American cabin crew do not ever have to share rooms except during initial training.
Enough about flying lets talk about me!
 
flykal
Posts: 423
Joined: Thu Sep 25, 2003 12:20 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 4:33 pm

Quoting IAirAllie (Reply 23):
American cabin crew do not ever have to share rooms except during initial training.

Well maybe American management should try negotiating with the flight attendant's union to have same sex cabin crew share a room. Imagine the millions of dollars that could be saved annually by this practice....  Wink
One doesn't discover new lands without consenting to lose sight of the shore for a very long time
 
lincoln
Posts: 3133
Joined: Mon Nov 01, 2004 11:22 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 4:34 pm

Quoting Turnit56N (Reply 11):
and the Hampton Inns have nice continental breakfasts (and free wireless).

I was reading the Uniform Franchising Offering Circular (hey, I get bored  Smile)for the various Hilton and Hilton-owned brands (Hilton, Hampton Inn, Hilton Garden Inn, Doubletree, Embassy Suites, etc.) and it seemed quite clear from that information that those properties were all expected to offer free wireless internet service.

Quoting TonyBurr (Reply 12):
I admit abit off topic, but: I also have begun switiching to Holiday Inns. They have become much nicer, much better price, and often have free wireless Internet.

ROTFL. Maybe it's because of the Holiday Inns I've stayed at, but I can't imagine what they would have improved from -- pitiful or no food service on property, staff that couldn't possibly be more apathetic, and rooms and buildings in general that probably should have been bulldozed rather than suffer another half-hearted renovation attempt. The last time I was in a Holiday Inn, the power in part of the hotel was spotty and the staff's response was "ah, our computers aren't working so we can't help you" -- after I finally got their attention. The last Holiday Inn I stayed at was because the company providing the training suggested it. I now know better, even if it means having to rent a car.



Lincoln
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
 
iairallie
Posts: 2326
Joined: Thu May 20, 2004 5:42 am

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 5:47 pm

If they could get away with it they would. There is no way they would be able to staff their airlines if they made crewmembers share.
Enough about flying lets talk about me!
 
aswissinmad
Posts: 125
Joined: Mon Sep 19, 2005 3:56 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 7:36 pm

I can't imagine any western, civilized airline making their crews share rooms! Pilots and flight attendants need an optimum rest while on layover ... the room must be of good comfort and QUIET ...
Can you imagine sharing a room with someone you've only known for a few hours? And what if your room-mate snores and you can't get any sleep and have to work a 14-hour duty the next day?

Surprising to see a world-class airline such as KE refusing to provide single rooms to its staff!!!
 
flykal
Posts: 423
Joined: Thu Sep 25, 2003 12:20 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 8:15 pm

Quoting Aswissinmad (Reply 27):
Surprising to see a world-class airline such as KE refusing to provide single rooms to its staff!!!

I don't really think it's the fact that the airline is refusing it, because it never existed! Cabin crew join the airline knowing full well the terms and conditions of employment. In a country where holding the position of cabin crew is one of the highest paid, and most in demand positions for young females, there is certainly no shortage of applicants who are willing to share a room with their team partner for the two years that they fly together for.

And for this comment...

Quoting Aswissinmad (Reply 27):
I can't imagine any western, civilized airline making their crews share rooms!

Korea may not be a "western" country, but uncivilized??
One doesn't discover new lands without consenting to lose sight of the shore for a very long time
 
Jamake1
Posts: 800
Joined: Mon May 17, 2004 2:30 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 9:21 pm

So what is the rationale for pilots getting their own rooms and male flight attendants getting their own rooms, but not female flight attendants?
United's B747-400. "She's a a cruel lover."
 
flykal
Posts: 423
Joined: Thu Sep 25, 2003 12:20 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 9:24 pm

Quoting Jamake1 (Reply 29):
So what is the rationale for pilots getting their own rooms and male flight attendants getting their own rooms, but not female flight attendants?

Simple. Pilots are higher up the food chain than flight attendants in the opinion of the airline, and of the general populus. Also, flight crew sometimes have shorter turn-around times than cabin crew.

Male cabin crew have single rooms beacuse they are the senior crew. KE does not directly employ male cabin crew - they are all previous general employees who have applied to become a purser from within the company. They hold a higher rank. Why is it like this? Don't ask me, again, that's cultural.
One doesn't discover new lands without consenting to lose sight of the shore for a very long time
 
aswissinmad
Posts: 125
Joined: Mon Sep 19, 2005 3:56 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 9:55 pm

Flykal,

If you read again you would see that I wrote "civilzed airline" and not "civilized country" ....
I have visited Korea before (1993, 2001 and 2003) and it's a beautiful and very civilized country.

Regards from Madrid
Steph.
 
BBJII
Posts: 831
Joined: Tue Jul 26, 2005 7:22 pm

RE: Crew Being Put Up In Hotels . . .

Tue Nov 15, 2005 11:38 pm

BA Does or did own a Hotel in New York for Crew.

They let Free Rooms out as and when available.

 wave 
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