It's Gerard, not Gerald. I only bring it up because Gerald appears just as often as Gerard in news stories about AA
. Not to be too anal, but I even wrote USA Today when they got it wrong for the thousandth time a few months back.
|Quoting BigGSFO (Reply 4):|
Is this making a difference with employee morale?
Absolutely. There is a lot more trust in what the company is doing and that is leading to increased morale. For the flight attendants, which I am one so this is where I am most knowledgeable, the company has made changes to things that improve our working schedule, have made commuting easier and recently agreed to longer layovers, back up from the FAA minimum of eight hours. They are doing their best to make productive, meaningful changes that won't cost the company but improve conditions, and therefore morale, for flight attendants. I can only imagine that is happening in other departments too.
I wish I had a link, but I read a news article recently in which Gordon Bethune, former CEO of CO
and famed turnaround man, was asked for his thoughts on AA
's recent successes in the employee/management relationship. He said, "They finally got it." Coming from him, that was clear affirmation AA
is on the right track in this area. I highly respect what he did with CO
and his approval of AA
's plan is encouraging.
The views expressed are mine alone and do not necessarily reflect my employer’s views.