L1011
Topic Author
Posts: 2141
Joined: Tue May 18, 1999 8:02 am

What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 11:01 am

On Sunday, my brother and I were to fly LAS-ATL-RIC. On Saturday morning, I paid to use a computer at the business center at my hotel so I could check in online. This was so that I could get seat assignments for our AirTran flights, and to avoid waiting in the check-in line at the airport. When we got to the airport on Sunday morning, there was one of the longest check-in lines I had ever seen. I told my brother I was glad we had checked in online, because we would only have to drop off our luggage, and we had also checked in our luggage online. We couldn't find a place to drop off our luggage, so I walked up to the business class check-in person and asked her where to drop off our luggage. She said we would have to wait in the coach class check-in line with everyone else. I told her we were already checked in, we just wanted to drop off our luggage. She said it didn't matter, we would still have to wait in that line. It took forever to go through that line just to drop off a suitcase. What then, is the point of online check-in?

Bob Bradley
Richmond, VA

[Edited 2005-11-23 03:07:53]
Fly Eastern's Golden Falcon DC-7B
 
TWAAF9
Posts: 87
Joined: Fri Nov 26, 2004 4:47 am

RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 11:05 am

Quoting L1011 (Thread starter):
and we had also checked in our luggage online

How did you check-in your baggage online? I didn't know any web-based check-in had that option.
Ahh, the power of SABRE...
 
iowaman
Posts: 3874
Joined: Thu May 20, 2004 2:29 am

RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 11:07 am

Quoting L1011 (Thread starter):
What then, is the point of online check-in?

For business travelers that have no luggage, they can bypass the check-in counter and head for security (and yes, there are actually busienss travelers in LAS, even though it's a small percentage).
 
L1011
Topic Author
Posts: 2141
Joined: Tue May 18, 1999 8:02 am

RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 11:11 am

TWAAF9:

On AirTran's website, it asks how many pieces of luggage is each passenger checking. In Richmond on the outbound trip, it worked perfectly, but not at Las Vegas.

Bob Bradley
Richmond, VA
Fly Eastern's Golden Falcon DC-7B
 
HPRamper
Posts: 4633
Joined: Sat May 14, 2005 4:22 am

RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 12:18 pm

Quoting L1011 (Thread starter):
When we got to the airport on Sunday morning, there was one of the longest check-in lines I had ever seen. I told my brother I was glad we had checked in online, because we would only have to drop off our luggage, and we had also checked in our luggage online.

Partly bad luck on the long check in line. Also the online checkin weeds out those people who don't have checked luggage and only have carryon. It is mainly to make the line run quicker - ticket counter agents only have to process the bag tags instead of running you through checkin. Company conveniency disguised as consumer conveniency.
 
siromega
Posts: 564
Joined: Mon Sep 12, 2005 11:57 am

RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 12:27 pm

LAS is like that Sunday mornings. In fact, most of Sunday is like that. I'll be in for it this weekend - I fly LAS-MCO this Saturday night..
 
flyinghippo
Posts: 690
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RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 12:50 pm

I have a question:

I'm flying LAS-MDW-LGA on ATA. LAS-MDW is by WN. Can I use ATA's website to check in? Or do I have to check in at the WN counter?

Thanks
 
aviatortj
Posts: 1694
Joined: Wed Jul 16, 2003 9:15 am

RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 2:44 pm

Quoting L1011 (Thread starter):
On Sunday, my brother and I were to fly LAS-ATL-RIC. On Saturday morning, I paid to use a computer at the business center at my hotel so I could check in online. This was so that I could get seat assignments for our AirTran flights, and to avoid waiting in the check-in line at the airport. When we got to the airport on Sunday morning, there was one of the longest check-in lines I had ever seen. I told my brother I was glad we had checked in online, because we would only have to drop off our luggage, and we had also checked in our luggage online. We couldn't find a place to drop off our luggage, so I walked up to the business class check-in person and asked her where to drop off our luggage. She said we would have to wait in the coach class check-in line with everyone else. I told her we were already checked in, we just wanted to drop off our luggage. She said it didn't matter, we would still have to wait in that line. It took forever to go through that line just to drop off a suitcase. What then, is the point of online check-in?

Forget the check-in lines at LAS, the worst was the circus at the TSA checkpoint on Sunday morning. There was just something about waiting there longer than I had at LAX, DFW, or any other large airport. Filtering four lines down to one was quite a PITA. I'd imagine it is not what most people enjoy after a weekend in Vegas.
 
stlgph
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RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 2:53 pm

Quoting L1011 (Thread starter):

i think it'd be worth it just for being able to select your seats.
if assumptions could fly, airliners.net would be the world's busiest airport
 
RachelBDL
Posts: 64
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RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 2:55 pm

Quoting FlyingHippo (Reply 6):
I'm flying LAS-MDW-LGA on ATA. LAS-MDW is by WN. Can I use ATA's website to check in? Or do I have to check in at the WN counter?

I believe the way it works for codeshare itineraries, check in online with the first airline you will be flying, they should direct you to the page to check in for the second.
I not only drink the KoolAid, I do the Jello shots too!
 
N1120A
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RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 3:25 pm

Quoting AviatorTJ (Reply 7):
There was just something about waiting there longer than I had at LAX, DFW, or any other large airport.

LAS is one of the largest airports in the country, so I am not sure what you are comparing it to
Mangeons les French fries, mais surtout pratiquons avec fierte le French kiss
 
crownvic
Posts: 1804
Joined: Wed Oct 20, 2004 10:16 pm

RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 4:01 pm

L1011...Why didn't you just do curbside check in?
 
siromega
Posts: 564
Joined: Mon Sep 12, 2005 11:57 am

RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 4:23 pm

Quoting N1120A (Reply 10):

LAS is one of the largest airports in the country, so I am not sure what you are comparing it to

Indeed, 41M pax in '04 (probably up to 44M this yr - 7% annual increase). Very high O&D traffic - 92% of that traffic is O&D (almost 40M this year).
 
777ER
Crew
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RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 4:33 pm

Virgin Blue/Pacific Blue/Polynesian Blue now has online check-in, with seperate desks beside check-in for dropping off checked-in luggage
Head Forum Moderator
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Ansett767
Posts: 812
Joined: Tue May 18, 1999 9:33 am

RE: What's The Point Of Online Check-in At LAS?

Wed Nov 23, 2005 4:49 pm

Yeah online checkin is Great if youre using the fast bag drop. i.e. not having to stand in line and just sropping bags off on the side and going straight to the gate!

I did this with BA. Its also great using the self check in kiosks and then dropping baggage off in same manner e.g. BMI, BA, QF etc..

Also as people have said you can at least know oyu have your seat selected too!
 
amhilde
Posts: 628
Joined: Thu Oct 23, 2003 5:01 am

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 4:44 am

Checking in at the WN counter in LAS isnt all that bad- they seem to be able to shuttle people through very fast with a full complement of check-in staff and someone to help direct people to the next available agent. HP on the other hand is a NIGHTMARE, and ive seen the CO line out the door. FlyingHippo- why not just deal with the line at LAS and check your luggage through all the way from there? Honest, itll take 5 mins in the WN line.

LAS security is really bad- I dont know what it is about it, but AviatorTJ has a finger on it. Maybe its because of where security is jammed into- that small space between the balcony overlooking the bag claim and the shuttle trains, or the color of the carpeting and the interior decor ( waaaaayyy too much going on there) that makes you feel like you are still in a casino and not an airport. That or the heaving masses of humanity and the terminally clueless TSA people working LAS- and the equally terminally clueless post-vacation crowds. Your brain should not be something that "stays in Vegas"- too many people seem to forget that.
Hang on tightly, Let go lightly
 
TPAnx
Posts: 1007
Joined: Sun Aug 07, 2005 4:53 am

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 5:48 am

Agree with the comments on WN checkin at LAS..very fast and efficient. TSA lines were a joke...long, it was hot, lots of clueless people in line. Question for
Flyinghippo--are you without luggage on your return trip? 'Cause WN doesn't
transfer bags..
TPAnx
I read the news today..oh boy
 
aviatortj
Posts: 1694
Joined: Wed Jul 16, 2003 9:15 am

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 9:13 am

Quoting N1120A (Reply 10):
LAS is one of the largest airports in the country, so I am not sure what you are comparing it to

N1120A, I was comparing the security lines at LAS to any airport that has more than one entrance into the concourse. Apparently I'm not the only one who has experienced the Sunday Morning Circus starring the TSA. The way the line was directed was just a joke. Although, I have nearly purged the experience from my memory, so I won't open those old wounds any further. Also note, I was flying MG, so my friends on UA and WN did not get the total experience.  Wink
 
irelayer
Posts: 930
Joined: Wed Jul 06, 2005 4:34 pm

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 9:30 am

Quoting HPRamper (Reply 4):
Company conveniency disguised as consumer conveniency.

The word is "convinience" and I think you have it wrong here. Online checkin makes it convinient for the customer in two ways: 1) less people at the checkin counters means those that absolutely need to talk to someone or check baggage can do it faster and 2) the whole process of stand-by passengers becomes easier simply because the gate agents have a better picture of what to expect by receiving checkin information sooner rather than later. Of course it is convinient for the airline too, but it is not "disguising" anything, it is mutally beneficial to both parties. Online checkin is a godsend for which I am doubly grateful, especially at peak times.

-IR
 
Sean-SAN-
Posts: 703
Joined: Tue Aug 13, 2002 4:02 pm

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 10:07 am

On the flipside, the long security lines often work well for me when I nonrev (HP), especially to places on the west coast. People from LA for the weekend think they'll wake up at 12pm hungover, get to the airport, checkin, and go through security within enough time to make their 130pm flight... Needless to say they don't. I've seen flights overbooked 210/180 and still go out with empty seats on sundays.
 
N702ML
Posts: 406
Joined: Fri Jan 28, 2005 8:00 am

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 10:15 am

Quoting TPAnx (Reply 16):
Flyinghippo--are you without luggage on your return trip? 'Cause WN doesn't
transfer bags..
TPAnx

On Southwest/ATA codeshare flights, the bags ARE transferred from one carrier to the other.
The opinions expressed are my own and do not necessarily reflect those of Southwest Airlines.
 
lastordu
Posts: 365
Joined: Sat Aug 27, 2005 11:14 am

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 10:41 am

I've lived in Vegas my hole life. I have flown in and out of LAS many times. The trick is to get there as much as I hate to say you have to get there early (5:30 to 7:30ish) or late (10:00 to 12:00). You also have to rember that Vegas is all people having fun, so they don't fly that much so they don't know what to do. And every TSA agent is dumber than any thing in the world so that dosen't help. Plus every airline but South West and American West use the D gates. As for there being no room they are fixing that. All that construction that they are do right by the TSA will fix that when they get done. Hope this helps.

Nick
"Remember, Remember the 5th of November" from V for Vendetta
 
atcrick
Posts: 719
Joined: Mon Jun 28, 2004 1:05 pm

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 12:58 pm

L1011,

Fly Allegiant, We beam you and your luggage directly on to the aircraft. wink 
natch!!
 
siromega
Posts: 564
Joined: Mon Sep 12, 2005 11:57 am

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 1:29 pm

They have opened more security machines at the A/B gates (back in June) so if you fly HP/US you should move a little easier.
 
cgagn
Posts: 290
Joined: Sun Sep 07, 2003 5:30 am

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 1:58 pm

I just flew out of LAS this past sunday night. We returned our rental car at 10pm, and caught the Dollar Rental Car bus up to the terminal, that part was quick and efficient. We were met by a check-in line that was out the door and onto the sidewalk. After being initially terrified that we would be in line for hours, I found out that the line up was for America West. We entered the terminal and checked in at Northwest, where there was no line up at all. The line up at security for the D gates was long, but nothing worse than some other major airports I'd flown out of. As a first time traveller out of LAS, I noticed 2 things worth mentioning. The point of the guy who checked my passport and ticket, and seemed to be reading my ticket in detail and took about 20 seconds before finally giving my documents back is totally beyond me. All he's doing is slowing up the line, and why doesn't he quickly match the name on my passport to the name on my ticket and send me through. Second, the security line I choose after passing this guy was dreadfully short on little baskets to put belongings in to go through the x-ray. They must have had 5 baskets, so we slowly went through as the baskets were re-used. I just emptied my pockets and put my jacket into my carry on to get through security. People not removing change, laptops, and such were slowing the line down. As mentioned above, LAS is mostly tourist traffic, and are likely people who don't fly as much and aren't used to the "check in" procedure. A few extra staff at security to make sure people are ready when they reach the x-ray would speed things up, and of course, having enough baskets couldn't hurt. All said, I had a great time in Vegas and a good experience at LAS...and a wonderful flight on the NW 757-300!! Cheers.

C-GAGN
Widebodies flown on:A330-300,A340-300,A380-800,747-400,767-200ER,767-300ER,777-200A,777-200ER,777-200LR,777-300ER,787-9
 
iowaman
Posts: 3874
Joined: Thu May 20, 2004 2:29 am

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 3:41 pm

Quoting ATCRick (Reply 22):
Fly Allegiant, We beam you and your luggage directly on to the aircraft.

lol... that may be but you guys really need some more check-in counter space.. the lines were pretty long last time I flew out of there.
 
lincoln
Posts: 3133
Joined: Mon Nov 01, 2004 11:22 pm

RE: What's The Point Of Online Check-in At LAS?

Thu Nov 24, 2005 8:18 pm

Quoting Iowaman (Reply 2):
For business travelers that have no luggage, they can bypass the check-in counter and head for security (and yes, there are actually busienss travelers in LAS, even though it's a small percentage).

I would bet that the [mid-week] business traveller %age is very high... Vegas is a big convention town (In the past year I've been there for NAB (The National Association of Broadcasters show) with a 95,000 census, InfoComm (The tradeshow of the International Communications Industries Association), and (two weeks ago) IP4IT (Still can't really figure out what that was about).

I don't know that I'd make a trip to Vegas just for pleasure--the thought of walking up to a slot machine or table game and saying "Here, take my hard-earned money and give me absolutely nothing in return" isn't as appealing as I thought it would be before I turned 21. (On my most recent trip, I did make 25%, though [Dropped $2.00 in spare change in slots, 'won' a total of $2.50])

While waiting for a ride to my hotel for the last one I did an informal survey and about 75% of the people I asked answered "Business" when I asked "Are you here for business or pleasure?"

Lincoln
CO Is My Airline of Choice || Baggage Claim is an airline's last chance to disappoint a customer || Next flts in profile
 
irelayer
Posts: 930
Joined: Wed Jul 06, 2005 4:34 pm

RE: What's The Point Of Online Check-in At LAS?

Sun Nov 27, 2005 8:01 am

Quoting Lincoln (Reply 26):
I don't know that I'd make a trip to Vegas just for pleasure--the thought of walking up to a slot machine or table game and saying "Here, take my hard-earned money and give me absolutely nothing in return" isn't as appealing as I thought it would be before I turned 21. (On my most recent trip, I did make 25%, though [Dropped $2.00 in spare change in slots, 'won' a total of $2.50])

Learn to play poker and bet on sports. All of the other games are for suckers.

-IR
 
HPLASOps
Posts: 1767
Joined: Thu Nov 24, 2005 6:13 pm

RE: What's The Point Of Online Check-in At LAS?

Sat Dec 03, 2005 12:34 pm

I think I set the FAA record (unconfirmed) for fastest door of airport to door of aircraft time - 9 minutes. I mistimed the city buses in SAN and arrived at the airport at 7:55 for an 8:20 pm flight (last dept of the night out of SAN). I went right to the ticket counter (no line) got my boarding pass, went upstairs, no line at security, went straight to gate 34 I think, just in front of security, got my nonrev clearance to board and jumped in line, and was at the door of the aircraft by 8:04 pm, and the plane ended up pushing early. I couldn't believe I pulled that off, fearing the whole time I'd be stuck in SAN all night. Can anyone beat that?
"Just because I know how to get off a freeway doesn't mean I know how to get back on!" - Retard Joe
 
amhilde
Posts: 628
Joined: Thu Oct 23, 2003 5:01 am

RE: What's The Point Of Online Check-in At LAS?

Sat Dec 03, 2005 1:45 pm

Quoting IRelayer (Reply 27):
Learn to play poker and bet on sports. All of the other games are for suckers.

Shhhhh.. People figure that out I may have to pay income tax!  Smile
Hang on tightly, Let go lightly

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