A Panamanian paper is reporting that the UIO-MAD flight had to divert to PTY because of technical problems. This was Monday, the plane had already been stranded for 7 hours in GYE on the GYE-UIO leg. The plane diverted to PTY, only 16 of the 264 passenger were put on the PTY-MAD flight which flies every Monday and Thursday. The rest are in a hotel in panama city. The problem with this is that Ecuadorian cannot enter Panama without a Visa, and 248 passengers are Ecuadorian, so they cant leave the Hotel under any circumstance, the rest of the passengers (Spanish) CAN leave the hotel and travel around the city. NM will send 2 airplanes to PTY tomorrow to pick up the passengers.
The question is, why not send the extra plane sooner? Why not put passengers on the IB PTY-MAD flight that leaves on Tuesdays and Wednesdays? This is very irresponsible of NM specially since they know that the Ecuadorian passengers cannot leave the hotel, they must be having a horrible time. Also, what is the problem with NM's reliability? No other airline that I know of has so much trouble with their A330's this is just more bad news for an airline that already has a terrible reputation.
Link here, but only in Spanish.
[Edited 2005-11-30 19:26:07]