flyguy595
Posts: 52
Joined: Sat Nov 12, 2005 3:47 pm

Airline Employee Exchange Program

Tue Dec 13, 2005 3:18 pm

I know shift trades are common among airline employees, but what if a UAL Customer Service Rep got stuck in ORD and they needed help could they work in ORD and help the company out with rebooking and such and maybe not get in trouble for missing their shift? Or if one works in JFK could thy go to LGA for a week or say fly to LAX and work there for a week or so. I think it could be complicated but its feasible seeing as how the airlines are all on computer and they use the same programs etc.

Just wondering if any airlines do anything like this?
 
folov
Posts: 137
Joined: Tue Sep 20, 2005 5:43 pm

RE: Airline Employee Exchange Program

Tue Dec 13, 2005 4:34 pm

An inter-airline trade would be intersting to see.
If i was stuck in some place and they needed help. I would volunteer if they used one of the systems i know, though they might be afraid to have someone issusing a few p/cl ticket.
We had supervisor from the Hub coming to our station for a few month to replace some that were on sick leave.
We were also asked a few times to go to understaffed station to help out a few days.
 
iairallie
Posts: 2326
Joined: Thu May 20, 2004 5:42 am

RE: Airline Employee Exchange Program

Tue Dec 13, 2005 4:38 pm

Airlines TDY (temporary duty) people all the time at other stations as needed. Occasionally competitive airlines will help each other out in situations where there are diversions, irops etc. by loaning equipment or offering a hand. One example a delayed Iair plane landed in MCO and for some reason there was no ground staff to greet the plane B6 employees jumped in and deplaned and unloaded the bags . B6 people are awesome.
Enough about flying lets talk about me!
 
A330323X
Posts: 2666
Joined: Thu Oct 09, 2003 4:06 pm

RE: Airline Employee Exchange Program

Tue Dec 13, 2005 4:43 pm

When US had its Christmas troubles last year in PHL, they brought in employees from all over the system. Many were just volunteering and helping out in a general capacity, but a good number were actually working and picking up shifts.
I'm the expert on here on two things, neither of which I care about much anymore.
 
User avatar
fxramper
Posts: 5837
Joined: Sun Dec 04, 2005 12:03 pm

RE: Airline Employee Exchange Program

Tue Dec 13, 2005 4:45 pm

I know from my recent interviews with UA, that because of UNION deals, this will never happen. If you get hired for ORD station, they won't even let you work at MDW station.  Sad
 
N200WN
Posts: 695
Joined: Thu Feb 03, 2005 7:09 am

RE: Airline Employee Exchange Program

Tue Dec 13, 2005 4:48 pm

Southwest sent some ramp agents from other stations to MDW last Friday to give them some relief after Thursday's accident. The same was done during the hurricanes in MSY and HOU.
 
ReidYYZ
Posts: 503
Joined: Sat Sep 03, 2005 4:00 am

RE: Airline Employee Exchange Program

Tue Dec 13, 2005 4:50 pm

Not neccessarily an exchange, but while on vacation leaving Antigua and going back to YYZ, with a stopover in SXM there was a lav problem. One of the two tanks indicated full, even after a reservice. The F/D asked what I though, i said "5hr flight on one tank......how many barf bags do you have on board?" The cap't was brought in to the loop and asked if I could look at it. With the help and tools of a BA engineer (one '47 turn around/day in SXM- nice job) I cleaned a sensor. Got the appreciation from the crew, nice words over the P.A. and a swift kick in the ass from my manager for my effort 'nobody told you to do it, so no O.T.' I'll still do stuff like that, but get MCC to authorize it first.
 
crogalski
Posts: 477
Joined: Fri May 27, 2005 8:09 am

RE: Airline Employee Exchange Program

Tue Dec 13, 2005 5:16 pm

I work at TPA, but I worked two days at JFK because they needed extra help..
A319 A320 A321 A330 B717 B727 B737 B747 B757 B767 CRJ200 CRJ700 CRJ900 DC9 E145 E190 MD88 Q400 | AA AB B6 CO DL EI FL NK
 
jeb94
Posts: 583
Joined: Mon Oct 04, 2004 9:19 pm

RE: Airline Employee Exchange Program

Wed Dec 14, 2005 12:42 am

Hey ReidYYZ, did you at least get some recognition for your efforts? I'd call that going above and beyond.
 
CALMSP
Posts: 2895
Joined: Wed Aug 13, 2003 3:18 am

RE: Airline Employee Exchange Program

Wed Dec 14, 2005 12:44 am

WHY DID SOUTHWEST SEND EXTRA EMPLOYEES TO MDW??? I'm not understanding what extra help wsa needed???
 
N200WN
Posts: 695
Joined: Thu Feb 03, 2005 7:09 am

RE: Airline Employee Exchange Program

Wed Dec 14, 2005 1:08 am

Quoting CALMSP (Reply 9):
WHY DID SOUTHWEST SEND EXTRA EMPLOYEES TO MDW??? I'm not understanding what extra help was needed???

It wasn't a lot of people. Just enough to give some extra time off for those that worked late on Thursday evening and to get back on track after being closed down. Just a show of support is all.
 
FlyFL
Posts: 28
Joined: Fri Oct 15, 2004 11:40 pm

RE: Airline Employee Exchange Program

Wed Dec 14, 2005 1:28 am

Though I generally work in reservations, I am fully cross-trained in both ramp and airport customer service. Several times now when I have been non-reving and facing a tough situation such as oversold flights, delays, etc. I have offered to jump in and help load bags or process standbys, even just take out the trash and help with some housekeeping. Each time the station staff has been very receptive to my offer to help, and I believe it has helped me make flights that I otherwise would have been too low on the priority list to make.