My partner was on that flight. They left Jakarta on time, and also in Kuala Lumpur everything seemed to be going smoothly until they taxied back to the gate, because of a problem with one of the transmitters. The flight finally left KUL
around 3am, or delayed for 4 hours.
Although it was clear that the crew was going to run out of legal duty time before reaching AMS
, the passengers were not told anything about that, until about an hour out of CPH
. I find this very strange, because even before the flight was in the air, anyone with an internet connection could retrieve that the aircraft was going to CPH
KL810 landed at CPH
at 07.16LT, but the flight couldn't take off before 10.10LT because the inbound crew out of AMS
was on the first CPH
flight, which was delayed for 20 minutes. KL810 finally arrived at AMS
at 11.49LT, causing virtually all passengers to miss their connection.
My partner, who was supposed to connect to KL741 AMS
had no other option than to stay at AMS
for the night, and will now be flying KL741 on January 6 instead.
Incidentally, KL838 SIN
was delayed even more yesterday. It landed at AMS
at 13.31LT instead of the usual 05.55LT. KLM's longhaul operation has long been vulnerable to extensive delays, because the high aircraft utilization makes for very few degrees of freedom in case of operational irregularities.