I was an Alitalia manager. I got hurt on the job, and I wasn't even near an aircraft when that happened. I eventually lost my job when the west coast was closed and when I went on disability; I had to fight tooth and nail with the insurance company to get any compensation at all. Alitalia treated me very fairly when I was separated from the company, so I do not blame them for my issues with their insurance company (which they replaced just after my accident).
After four years, I still am unable to work and in all likelihood, may not be able to return to work ever. I have not received one DIME in compensation aside from the settlement I was able to reach with the insurance company (I can't say how much, but it wasn't much...and after three years of fighting them). I am trying to file for SSDI
, but who knows if that will work.
And you say AZ
employees have it good? Clearly, there is a lot you do not know.
I agree with the premise that some employees in Italy who are unionized have become exceptionally lazy. But you know what? The same problem occurs here in the USA with the under 40 year old crowd. Its all about them; they don't give a rat's ass about pride in their craft. On the other hand, I personally know Alitalia employees in Italy (all over 40...I'm 45) who kill themselves to provide good customer service; to those people I say bravo and they deserve their pay and benefits. Overgeneralizing the situation like you have just inflames the situation and adds nothing positive to the discussion.
The general assessment that AZ
continually falters because the government and management don't know how to run an airline is a valid premise. However, I would place the blame more on the government and the unions; between the two of them, they have run more good managers out of AZ
than I can count...and there have been some really good managers at AZ
, contrary to popular belief.
As I have stated: For AZ
to survive, it must privatize, dump the unions and get people who are willing to roll up their sleeves and work hard, if for no other reason than simple Italian pride. There are many good things about AZ
; all it needs is some people who care about really building a quality company and getting the government out of the way. Unfortunately, the reality is that nothing will change; the Italian government will never let AZ
fail. As long as that situation exists, nothing will ever change.
David L. Lamb, fmr Area Mgr Alitalia SFO 1998-2002, fmr Regional Analyst SFO-UAL 1992-1998