soups
Posts: 3220
Joined: Thu Jun 03, 2004 6:41 pm

VS Booking Enquiry

Sat Feb 18, 2006 12:15 am

Greetings....
Just made a booking LHR-LAX-LHR (Premium ec) for my brother via www.lastminute.com. i just received the confirmation and the ticket isn't in his name its in my name (as paid via my card). Tried to contact VS they can't do anything as its booked via lastminute.com got on lastminute.com and no phone number to call so e-mailed them.(will probably take a while to hear from them)
As its (i believe)a computer glitch will they be able to change the booking?
Next destinations, Suarabaya, beirut, paris, Accra
 
HBDAN
Posts: 560
Joined: Fri Jan 20, 2006 10:05 pm

RE: VS Booking Enquiry

Sat Feb 18, 2006 12:18 am

As far I as know, usually you can't change the name on lastminute. At check-in only a maximum of 3 letters can result wrong if you compare passport & ticket's name.

I would advise you to contact as soon as possible somebody at lastminute.

Regards,
HBDAN
Next flight: hopefully soon...
 
soups
Posts: 3220
Joined: Thu Jun 03, 2004 6:41 pm

RE: VS Booking Enquiry

Sat Feb 18, 2006 12:24 am

they have no contact number on their website just contact us via e-mail.
i am 100% sure i put my brother name in the passenger name and my name in the card holder details.
Next destinations, Suarabaya, beirut, paris, Accra
 
lxlgu
Posts: 954
Joined: Mon Sep 04, 2000 7:12 pm

RE: VS Booking Enquiry

Sat Feb 18, 2006 12:29 am

Soups-I always find it is good to do a screenprint of the
completed booking form before sending.It helped me
out with a Ryanair problem once-could prove the airline was at fault

Good luck!

Tony
 
HBDAN
Posts: 560
Joined: Fri Jan 20, 2006 10:05 pm

RE: VS Booking Enquiry

Sat Feb 18, 2006 12:29 am

Try to find the webpage under history of when you made your booking, print it, scan it and send it also to lastminute... This is all I can think of, hope someone can help you to get a phone number.

Regards,
HBDAN
Next flight: hopefully soon...
 
carduelis
Posts: 1388
Joined: Wed Dec 05, 2001 8:24 pm

RE: VS Booking Enquiry

Sat Feb 18, 2006 12:52 am

Below is address of parent group of Lastminute.com

Last Minute Networks Ltd

Tel: 0871 2225969
4 Buckingham Gate, London SW1E 6JP

Not sure if they will be able to help, but might be worth a try!

Another address is:

Last Minute Network Limited (UK Trading Company): Company No: 03538456

Registered office for the above:
39 Victoria Street
London
SW1H 0EE

Or use their 'Purchase History' page:- http://www.lastminute.com/lmn/purcha...y/jhtml/index.jhtml?myaccount=true

Over to you!

[Edited 2006-02-17 16:58:18]
Per Ardua ad Astra! ........ Honi Soit Qui Mal y Pense!
 
soups
Posts: 3220
Joined: Thu Jun 03, 2004 6:41 pm

RE: VS Booking Enquiry

Sat Feb 18, 2006 1:09 am

Quoting Carduelis (Reply 5):
Or use their 'Purchase History' page

Done that

Quoting Carduelis (Reply 5):
Tel: 0871 2225969

0044871 2225969... Tried but No joy line not going thru

edit: i finally got in touch with the above number and its a voice automated service where it won't help me as it doesn't understand yes or no

[Edited 2006-02-17 17:27:52]
Next destinations, Suarabaya, beirut, paris, Accra
 
soups
Posts: 3220
Joined: Thu Jun 03, 2004 6:41 pm

RE: VS Booking Enquiry

Sat Feb 18, 2006 3:03 am

Well i'll use the ticket and jet off to LA  Smile
Next destinations, Suarabaya, beirut, paris, Accra

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