KabAir
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Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 8:57 am

Here's a snippet of the article:

WASHINGTON (USA Today) - U.S. airlines last year lost about 10,000 bags a day on average, the worst performance since 1990. The rate of lost suitcase reports per 1,000 passengers on flights soared 23% from a year earlier, according to recent numbers from the U.S. Department of Transportation. Among the reasons: a surge in the number of passengers, airline budget cuts, backed-up flights and tighter inspections of luggage.

Here's the link:

http://9news.com/acm_news.aspx?OSGNA...76dce6-ac1f-02d8-0047-c589c01ca7bf


Who's to blame? Rampers? Management for outsourcing? CSR's? TSA? Who knows, but at any rate this is a bit of a disturbing number I think. My concern isn't just for the passengers who have their bags lost - but if US airlines are losing around 10,000 bags a day, I have to wonder how much $$ that is costing them ?!?! Paying to have luggage delivered to people, paying lost luggage claims, etc. Could this be part of the reason so many carriers are struggling with profitibility or is this just a tiny little piece of that issue. Let's have a good discussion on this - no hits below the belt about any particular group of workers, any airline, etc. (Not to say we can't discuss an airline or a group of workers, let's just keep it civil). Let's all use our grown-up words  Smile
wow, there sure are a lot of expert economists on this forum....
 
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yowza
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 9:08 am

No doubt KQ were pulling there weight with about 4000 of those  Wink


YOWza
 
deltagator
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 9:08 am

Perhaps but I think it is a small portion of the daily expenses. DL misplaced my bag a few weeks ago (the first time in 10 years since they last did it) and got me the bag later that evening. The previous time they lost my bag was in OKC and by the time I had driven up to Stillwater, checked into the hotel, went to dinner, and came back my bag was there waiting for me in the room. Compare that to AA who lost my bag 3 weeks in a row. One week they even blamed me for telling them the wrong airport to send it to despite my baggage claim ticket stating ESF-DFW-HSV. For whatever reason they sent it to MCI instead. Those three weeks turned me off to AA since then.

[Edited 2006-02-18 01:09:09]

[Edited 2006-02-18 01:09:49]
"If you can't delight in the misery of others then you don't deserve to be a college football fan."
 
BH
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 10:16 am

Just saw on the local news near BWI that WN baggage #'s went up more than expected, but they said it was manly due to a new baggage system that the airport has recently set up.
 
AAgent
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 10:20 am

Quoting DeltaGator (Reply 2):
Those three weeks turned me off to AA since then.

Rather interesting since the article points out that..."Delta Air Lines, third-biggest airline, lost more bags than any other carrier. Its customers filed 573,419 lost bag reports."

Ironically, and on more than one occasion, Delta employees non-reving on AA have laughingly mentioned that Delta stands for "Don't Expect Luggage To Arrive." Of course, I found that rather amusing since it came from Delta's own rank and file.

Oh well, I guess all of the airlines could improve.

Best Regards,
AAgent
War Eagle!
 
MDorBust
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 10:20 am

Quoting BH (Reply 3):
Just saw on the local news near BWI that WN baggage #'s went up more than expected, but they said it was manly due to a new baggage system that the airport has recently set up.

That's what you get for moveing into DEN  Wink
"I KICKED BURNING TERRORIST SO HARD IN BALLS THAT I TORE A TENDON" - Alex McIlveen
 
Lono
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 11:06 am

Quoting AAgent (Reply 4):
Rather interesting since the article points out that..."Delta Air Lines, third-biggest airline, lost more bags than any other carrier. Its customers filed 573,419 lost bag reports."

This is due to the outsourcing of ramp work.... now DL is pissing off more customers "saving" by outsourcing... this will not get better unfortunately
Wally Bird Ruled the Skys!
 
DesertAir
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 8:45 pm

I have not checked in a bag for many years. Knowing my bag is in the overhead is a comfort eventhough I have to roll it around while exploring airports. I have always disliked waiting at baggage claim wondering if my bag made the connection. Fly with peace of mind...
 
Bobster2
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 9:16 pm

I don't check bags. If it's too big or too heavy to carry, I send it ahead by FedEx. I'm not kidding. I really do.
"I tell you this, no eternal reward will forgive us now for wasting the dawn." Jim Morrison
 
SA7700
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 9:32 pm

Quoting Bobster2 (Reply 8):
I don't check bags. If it's too big or too heavy to carry, I send it ahead by FedEx. I'm not kidding. I really do.

 rotfl 

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Rgds

SA7700
When you are doing stuff that nobody has done before, there is no manual – Kevin McCloud (Grand Designs)
 
Birdwatching
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 9:36 pm

Quoting AAgent (Reply 4):
"Don't Expect Luggage To Arrive."



Soren  santahat 
All the things you probably hate about travelling are warm reminders that I'm home
 
Bobster2
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 9:40 pm

By the way, the bags were not all lost. Most were mishandled. When expressed as a percent, it's about 0.8%. The newpaper chose to say "lost" which is a very inflammatory word and I guess that helps them sell newspapers, but it's not honest, not accurate at all.

By intentionally using the wrong word ("lost") and expressing the situation as a total number instead of a percentage, ie. 10,000 per day instead of 0.8%, they make the situation sound worse than it is.

[Edited 2006-02-18 13:46:32]
"I tell you this, no eternal reward will forgive us now for wasting the dawn." Jim Morrison
 
egmcman
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RE: Airlines Lost 10,000 Bags A Day In '05

Sat Feb 18, 2006 9:50 pm

Quoting AAgent (Reply 4):
Rather interesting since the article points out that..."Delta Air Lines, third-biggest airline, lost more bags than any other carrier. Its customers filed 573,419 lost bag reports."

Ironically, and on more than one occasion, Delta employees non-reving on AA have laughingly mentioned that Delta stands for "Don't Expect Luggage To Arrive." Of course, I found that rather amusing since it came from Delta's own rank and file.

That happend to one of my brothers friends when they flew LAS-CVG-LGW in 2004. They seriously considoring flying with DL again later this year.
 
Alitalia744
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RE: Airlines Lost 10,000 Bags A Day In '05

Sun Feb 19, 2006 12:30 am

Quoting AAgent (Reply 4):
Rather interesting since the article points out that..."Delta Air Lines, third-biggest airline, lost more bags than any other carrier. Its customers filed 573,419 lost bag reports."

Oh well, I guess all of the airlines could improve.

Best Regards,
AAgent

American is far from perfect. Extremely far. On more than one occasion I've had to deal with rude AAgents at the AAirports when they lost my luggAAge.

On a sep. note does anyone else get annoyed by all the damn double-A's American puts in words?
Some see lines, others see between the lines.
 
TedEx
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RE: Airlines Lost 10,000 Bags A Day In '05

Sun Feb 19, 2006 1:28 am

Quoting Alitalia744 (Reply 13):
On a sep. note does anyone else get annoyed by all the damn double-A's American puts in words?

AAbsolutly!
 
ctbarnes
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RE: Airlines Lost 10,000 Bags A Day In '05

Sun Feb 19, 2006 1:31 am

Quoting Bobster2 (Reply 8):
I don't check bags. If it's too big or too heavy to carry, I send it ahead by FedEx. I'm not kidding. I really do.

Interesting... How much does that cost?

I don't check bags either. If it doesn't fit into my legal-sized rollarboard, it doesn't go.

Charles, SJ
The customer isn't a moron, she is your wife -David Ogilvy
 
northwestair
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RE: Airlines Lost 10,000 Bags A Day In '05

Sun Feb 19, 2006 4:17 am

I flew OKC-MEM-DTW-AMS-FRA and my bag was sitting there in FRA for me.
I don't care who you fly just as long as you fly
 
skysurfer
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RE: Airlines Lost 10,000 Bags A Day In '05

Sun Feb 19, 2006 4:22 am

I flew FAR-ORD-YOW Jan '05 and Skywest or AWAC had no idea where my bag was! I got it 11 days later after it was found sitting at ORD, had it flown to YOW, then YYZ (right over my place!) and then trucked back here to Kingston. UAL didn't know anything bout it, Air Canada as the handling agent in YOW didn't know anything about it, and it was only when i got real pi$$ed that UAL called me back and said they'd checked their 'stations' again and found it. So as to who's to blame for lost baggage...depends on a whole host of factors. Obviously if there's a screw up when you check your bags in, you're unlikely to get them at the end of the flight!

Cheers

ps, they do a good job of returning them though, even if mie did have a TSA card inside, buggers.
In the dark you can't see ugly, but you can feel fat
 
deltagator
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RE: Airlines Lost 10,000 Bags A Day In '05

Sun Feb 19, 2006 4:40 am

Quoting AAgent (Reply 4):
Rather interesting since the article points out that..."Delta Air Lines, third-biggest airline, lost more bags than any other carrier. Its customers filed 573,419 lost bag reports."

Ironically, and on more than one occasion, Delta employees non-reving on AA have laughingly mentioned that Delta stands for "Don't Expect Luggage To Arrive." Of course, I found that rather amusing since it came from Delta's own rank and file.

As said by Bobster2 the use of the word "lost" isn't the greatest to use since only a small percentage of those bags are completely lost.

I've heard the Delta acronym many times and judging by the lines at Baggage Services in ATL during peak times it doesn't surprise me. One other thing to consider is that Delta moves more passengers than AA don't they? I'm not up to speed on my numbers right now but they have the most passengers IIIRC.

Normally I don't check bags but of the times I have checked in the past 10 years DL has only missplaced the bag twice and got it to me quickly afterwards. It was AA's AAttitude towards me that AAnoyed me. Missplacing the bag three weeks in a row is poor but then blaming me by saying I told them to send it to the wrong AAirport was AAsinine. AAd to that the fact they took at least 2-3 days to get me the bag each time was an embAArassment to their capbilities.
"If you can't delight in the misery of others then you don't deserve to be a college football fan."

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