DTWAGENT
Topic Author
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American Eagle New Policy

Sun Feb 26, 2006 12:50 am

I was reading one on my airline magazines last night and what did I see... American Eagle is now charging coach passengers for soft drinks and for pillows and blankets. Now that is just to much. It's bad enough paying for the high price ticket. But, now we have to pay for not only the food but the soft drink to wash that food down with.... What is next???????? Charging to use the restroom???????
 
loggat
Posts: 426
Joined: Sat Feb 12, 2000 11:34 am

RE: American Eagle New Policy

Sun Feb 26, 2006 12:53 am

Isn't it just a test program out west somewhere? I thought they were going to try out the system and see how well it went over. Are you saying it is now a permanent feature of their whole operation nationwide?
There are 3 types of people in this world, those that can count, and those that can't.
 
TinkerBelle
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RE: American Eagle New Policy

Sun Feb 26, 2006 12:56 am

This was discussed here a couple of months ago. Interesting though that they are actually charging a buck for a soda.
If you are going through hell, keep going.
 
DTWAGENT
Topic Author
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RE: American Eagle New Policy

Sun Feb 26, 2006 12:59 am

Yes it is a test program out of LAX. However, they are planning to roll it out in the next few months system wide. Now that is per the artical I just read. I will find out next weekend when I will be flying them from DFW to HOU.
 
Newark777
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RE: American Eagle New Policy

Sun Feb 26, 2006 1:12 am

Quoting DTWAGENT (Thread starter):
Charging to use the restroom???????

Well, it is done in some places...

Harry
Why grab a Heine when you can grab a Busch?
 
ctbarnes
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RE: American Eagle New Policy

Sun Feb 26, 2006 1:17 am

Quoting Newark777 (Reply 4):
Quoting DTWAGENT (Thread starter):
Charging to use the restroom???????

Well, it is done in some places...

Please! Don't give AA any ideas!

Quoting DTWAGENT (Reply 3):
Yes it is a test program out of LAX. However, they are planning to roll it out in the next few months system wide.

Surprise, surprise...

Charles, SJ
The customer isn't a moron, she is your wife -David Ogilvy
 
commavia
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RE: American Eagle New Policy

Sun Feb 26, 2006 1:19 am

The test was cancelled early as the general response to the program from customers was, say, "less than favorable." It won't be rolled out system-wide.
 
TinkerBelle
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RE: American Eagle New Policy

Sun Feb 26, 2006 1:20 am

Quoting Newark777 (Reply 4):
Well, it is done in some places...

What airline charges to use the restroom? WN or Ryanair?  duck 
If you are going through hell, keep going.
 
Newark777
Posts: 8284
Joined: Thu Dec 02, 2004 6:23 am

RE: American Eagle New Policy

Sun Feb 26, 2006 1:24 am

Quoting TinkerBelle (Reply 7):
What airline charges to use the restroom? WN or Ryanair?

I didn't know Ryanair actually spent extra money to have bathrooms installed in the first place.  Wink

Harry
Why grab a Heine when you can grab a Busch?
 
OPNLguy
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RE: American Eagle New Policy

Sun Feb 26, 2006 2:22 am

Quoting TinkerBelle (Reply 7):
What airline charges to use the restroom? WN or Ryanair?

Whomever it is, it isn't Southwest...
ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
 
IADCRJ
Posts: 328
Joined: Sun Mar 13, 2005 3:25 am

RE: American Eagle New Policy

Sun Feb 26, 2006 2:37 am

Quoting Commavia (Reply 6):
The test was cancelled early as the general response to the program from customers was, say, "less than favorable." It won't be rolled out system-wide.

Lets hope that this is the true outcome of this experiment. Kudos to all of those customers that boycotted this experiment and saving the free sodas for AA and possibly other airlines
 
IADCRJ
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RE: American Eagle New Policy

Sun Feb 26, 2006 2:42 am

Quoting DTWAGENT (Thread starter):
American Eagle is now charging coach passengers for soft drinks and for pillows and blankets. Now that is just to much. It's

The pillows have been removed but the blankets are still present on AA Eagle's planes free of charge still fortunately. I definately have a feeling now that this article that you read was refering strictly to this experiment of theirs.
 
Tornado82
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RE: American Eagle New Policy

Sun Feb 26, 2006 2:46 am

Quoting DTWAGENT (Thread starter):
. American Eagle is now charging coach passengers for soft drinks and for pillows and blankets.



Quoting TinkerBelle (Reply 2):
Interesting though that they are actually charging a buck for a soda.

Allegiant charges $2. Hell, in a vending machine the 12oz cans are typically 75 cents or less, even the 20oz bottles are typically no more than $1.25, unless you're at a theme park or something.
 
FutureFO
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RE: American Eagle New Policy

Sun Feb 26, 2006 2:57 am

On our AAC flights there are no pillows or blankets. They were taken off on 01 Nov of last year. Also we are not serving any snacks on AAC.



Sean from MCO and SDF
I Don't know where I am anymore
 
TinkerBelle
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RE: American Eagle New Policy

Sun Feb 26, 2006 2:59 am

Quoting OPNLguy (Reply 9):
Whomever it is, it isn't Southwest

LOL. That was a joke... Just a cheap shot @ WN for some weekend humor.  biggrin 
If you are going through hell, keep going.
 
iowaman
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RE: American Eagle New Policy

Sun Feb 26, 2006 4:14 am

Quoting TinkerBelle (Reply 7):
What airline charges to use the restroom? WN or Ryanair?



Quoting OPNLguy (Reply 9):
Whomever it is, it isn't Southwest...

Yes, and WN still gives out peanuts and soda on all flights and snackpacks on the longer flights.
 
jetdeltamsy
Posts: 2688
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RE: American Eagle New Policy

Sun Feb 26, 2006 4:17 am

Quoting DTWAGENT (Thread starter):
American Eagle is now charging coach passengers for soft drinks and for pillows and blankets

ONLY INTO/OUT OF LAX. it's an experiment that will probably not last long.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
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TVNWZ
Posts: 1676
Joined: Fri Feb 17, 2006 9:28 am

RE: American Eagle New Policy

Sun Feb 26, 2006 5:50 am

Quoting OPNLguy (Reply 9):
Whomever it is, it isn't Southwest

You would if the WA is repealed! Sorry. Couldn't help myself.
 mischievous 
 
avconsultant
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RE: American Eagle New Policy

Sun Feb 26, 2006 5:52 am

I am amazed Eagle reacted to the negative response. People do not fly for the soda's or meals especially on a regional carrier. I think it's brilliant idea for stage lengths under 2 hours. As long as the passengers are notified in advance.

If you're shopping in the mall or go to the movies, people pay for soda's. In fact, I wonder if an airline chose not to provide a beverages service how many passengers would notice.

If I pay $2 and still do not receive full can then we have problems.
 
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antoniemey
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RE: American Eagle New Policy

Sun Feb 26, 2006 7:03 am

Quoting Tornado82 (Reply 12):
Allegiant charges $2. Hell, in a vending machine the 12oz cans are typically 75 cents or less, even the 20oz bottles are typically no more than $1.25, unless you're at a theme park or something.

Or at BNA... They charge a full $1 for a can from the vending machine OUTSIDE Security, $1.50 for a bottle, I believe, at the "Snack bar" right before security... and past security, $1.50 gets you a can... Once past security you have other options, but those are also overpriced... all the airport's current concessions are run by the same company.

ON the charging for soda aboard, I don't see too big an issue as long as they notify you before the flight so that you can bring your own.
Make something Idiot-proof, and the Universe will make a more inept idiot.
 
Alitalia744
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RE: American Eagle New Policy

Sun Feb 26, 2006 10:32 am

Quoting Commavia (Reply 6):
The test was cancelled early as the general response to the program from customers was, say, "less than favorable." It won't be rolled out system-wide.

another brilliAAnt ideAA
Some see lines, others see between the lines.
 
flyboy36y
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RE: American Eagle New Policy

Sun Feb 26, 2006 4:03 pm

Quoting AvConsultant (Reply 18):
If you're shopping in the mall or go to the movies, people pay for soda's. In fact, I wonder if an airline chose not to provide a beverages service how many passengers would notice.

Umm, the day AA charges me $$ for soda, is thae day I'm done with AA. I have put up with a lot with AA since I moved to Cleveland from NY. I have flewn ERJs back to New York each month when CO uses 737s. I have paid for snack packs necause there are no more free pretzles where CO gives a snack for free. I have been delayed because AA's ERJs cant flt in the weather that CO's 737 are fine in. I have sat in the main terminal, DESPITE my Admiral's Club membership (AA clsed the CLE Lounge a while back) whele CO has a full service lounge. I have put up with a lot, and despite moving to a nonhub city I still fly enought to maintain platinum. After all that, the day I sit on AA and they want to CHARGE me for a soda is the day that I will never buy a ticket on them again. I want a relaxing flight. I don't wanna fuble around for money. Even bus companies provide free soda. You "consultants" seem to, en mass, be trying to change the American SERVICE ethioc to one of non-existant service with a traveling public that likes it so that the airlines can cut fares. When I pay AA $75 dollars more than CO to fly 'em on an ERJ for 10,50 miles (MIA-CLE) they damn well better give me a drink at least. It is unbelievable that some "industry expersts" are ranting about how service iss unimportant. On Eagle I can live without peanuts or pretzles but in the dry cabin air.... Arg... you people frustrate me!

Oh, and about the outsourced call centers? Yeah, I hate 'em. Because the staff is incompetant and can hardly speak english! Sorry, I don't need to learn Hindi to buy a Dell. Well, apparently, I do.

As for the WALL MART mentality, you tell me to pay a fair price.... I don't even have that option. I once tried to move into a higer AA fare class than the lowest available with the same restrictions and the system would not let me.

[Edited 2006-02-26 08:08:59]
 
jhooper
Posts: 5560
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RE: American Eagle New Policy

Sun Feb 26, 2006 6:24 pm

Quoting Commavia (Reply 6):
The test was cancelled early as the general response to the program from customers was, say, "less than favorable." It won't be rolled out system-wide.

What did Eagle think the response was going to be? Another cheap shot, indeed. It's just like airlines taking pillows off their airplanes; rediculus. Watch and see those stupid experiments spreading to other airlines. Flying feels more and more like being on a school bus. Except for, as someone mentioned, Southwest, the so-called "no-frills" airlines. Why do you think WN is making money? They deliver a good product at a fair price, while finding ways to do things more efficiently without jipping customers.
Last year 1,944 New Yorkers saw something and said something.
 
nzrich
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RE: American Eagle New Policy

Sun Feb 26, 2006 6:49 pm

Quoting Flyboy36y (Reply 25):
Umm, the day AA charges me $$ for soda, is thae day I'm done with AA. I have put up with a lot with AA since I moved to Cleveland from NY. I have flewn ERJs back to New York each month when CO uses 737s. I have paid for snack packs necause there are no more free pretzles where CO gives a snack for free. I have been delayed because AA's ERJs cant flt in the weather that CO's 737 are fine in. I have sat in the main terminal, DESPITE my Admiral's Club membership (AA clsed the CLE Lounge a while back) whele CO has a full service lounge. I have put up with a lot, and despite moving to a nonhub city I still fly enought to maintain platinum. After all that, the day I sit on AA and they want to CHARGE me for a soda is the day that I will never buy a ticket on them again. I want a relaxing flight. I don't wanna fuble around for money. Even bus companies provide free soda. You "consultants" seem to, en mass, be trying to change the American SERVICE ethioc to one of non-existant service with a traveling public that likes it so that the airlines can cut fares. When I pay AA $75 dollars more than CO to fly 'em on an ERJ for 10,50 miles (MIA-CLE) they damn well better give me a drink at least. It is unbelievable that some "industry expersts" are ranting about how service iss unimportant. On Eagle I can live without peanuts or pretzles but in the dry cabin air.... Arg... you people frustrate me!

May I ask if CO still provide snacks ,drinks, a full lounge ,jet service and are cheaper than AA , why do you not fly them ? It sounds to me like your being ripped off !!!! I know which airline i would be choosing given all those facts and it wouldnt be AA..As surely you would easily get the same status at CO in no time at all...Whats keeping you loyal to AA ?????
"Pride of the pacific"
 
g4resagent
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RE: American Eagle New Policy

Sun Feb 26, 2006 7:30 pm

Allegiant does it, and it makes money. About half the pax bring there own stuff on-board (from what I hear).
 
avconsultant
Posts: 709
Joined: Sun Feb 26, 2006 1:18 am

RE: American Eagle New Policy

Mon Feb 27, 2006 12:49 am

Quoting Nzrich (Reply 27):
May I ask if CO still provide snacks ,drinks, a full lounge ,jet service and are cheaper than AA , why do you not fly them ? It sounds to me like your being ripped off !!!! I know which airline i would be choosing given all those facts and it wouldnt be AA..As surely you would easily get the same status at CO in no time at all...Whats keeping you loyal to AA ?????

I concur. Why stay with AA, CO has a great product.
 
flyboy36y
Posts: 2897
Joined: Sun Mar 19, 2000 1:45 pm

RE: American Eagle New Policy

Mon Feb 27, 2006 1:27 am

Quoting Nzrich (Reply 27):
May I ask if CO still provide snacks ,drinks, a full lounge ,jet service and are cheaper than AA , why do you not fly them ? It sounds to me like your being ripped off !!!! I know which airline i would be choosing given all those facts and it wouldnt be AA..As surely you would easily get the same status at CO in no time at all...Whats keeping you loyal to AA ?????



Quoting AvConsultant (Reply 30):
I concur. Why stay with AA, CO has a great product.

Part of it is years of loyalty to AA (I Know the staff by name at JFK, CLE, LHR. Part of it the frequent op-ups on mainline flights (including a recent JFK-LHR). I'll be honest, despite all the benefits of CO, I don't have a favorable impression of them. The one time I flew CO I was on a priceline fare in college (first and last time I use priceline) and all the staff, at each request, took the time to very rudly remind us that we were on a priceline fare. Like I said, I feel a bond with AA and will put up with a lot, but don't make me fumble around for a dollar for a half cup of ginger-ale.
 
boeingfanyyz
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Joined: Sat Jul 23, 2005 12:12 pm

RE: American Eagle New Policy

Mon Feb 27, 2006 1:28 am

Quoting DTWAGENT (Thread starter):
I was reading one on my airline magazines last night and what did I see... American Eagle is now charging coach passengers for soft drinks and for pillows and blankets. Now that is just to much. It's bad enough paying for the high price ticket. But, now we have to pay for not only the food but the soft drink to wash that food down with....

AC has already entered the tunnel of no return!  wink 

Quoting DTWAGENT (Thread starter):
What is next????????

Well, they could probably start charging you for a seatbelt, and then probably the cushioning on your chair!  wink 

Quoting DTWAGENT (Thread starter):
Charging to use the restroom???????

As well as toilet paper, and water.

Cheers,
Boeingfanyyz  airplane 
"If it aint boeing, it aint going!", "Friends are like condoms...they protect you when things get hard!"
 
sllevin
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RE: American Eagle New Policy

Mon Feb 27, 2006 3:07 am

My understanding is that the 'experiment' already proved a failure and has been discontinued as of February 1st; the magazines are just printed with a long lead time so they are not entirely current.

Steve
 
DTWAGENT
Topic Author
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RE: American Eagle New Policy

Mon Feb 27, 2006 3:39 am

You do know that if your flying ORD-HNL or ORD-OGG or DFW-HNL/OGG you have to pay for your food on these flights with American Airlines. Now that is a little much. Soon they will be charging Trans Atlantic and Pacific coach pass. for their meal..... This charging for meals,snacks,and now testing of Soft drinks is going to far for what you have to pay for a ticket.....