gusnyc
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United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 6:53 am

Hi!

I will be travelling to Japan (Kansai) in 10 days. When I mentioned to a friend that I was flying United he said that it was a mistake. That those planes are very old, with no IFE, dirty, the service sucks... etc. Obviously he doesn't like United.

Is he exagetarating or those 777 are in bad shape?

Thanks

Gus
 
B742
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 7:09 am

Quoting GusNYC (Thread starter):
That those planes are very old, with no IFE, dirty, the service sucks... etc. Obviously he doesn't like United.

I think hes wrong...

The 777's arn't in a bad condition, certainly not dirty in my experiances...

They have PTV's

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Service isn't bad either  Smile

The pitch is 31" in Economy, you will get this config to KIX:
http://www.seatguru.com/airlines/Uni...ited_Airlines_Boeing_777-200_1.php

Perhaps he has flown on the domestic T7's which have no PTV's?

Perhaps he just had a realy bad flight  Wink

Rob!  wave 
 
spartanmjf
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 7:10 am

Given that the first commercial delivery of the 777-200 was in May 1995 I am not sure that you can call the aircraft old. Having said that, my flights on UA 777 aircraft have been pleasant, with clean cabins and friendly crew.
"Nuts to the man in 21D!"
 
CHRISBA777ER
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 7:19 am

UA transpac 777s are very nice actully - I'm told the varsity of their crews do the Japan runs and are generally very good indeed.
What do you mean you dont have any bourbon? Do you know how far it is to Houston? What kind of airline is this???
 
ikramerica
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 7:20 am

He might have been complaining about these planes:

http://www.seatguru.com/airlines/Uni...ited_Airlines_Boeing_777-200_D.php

they are older, no PTVs, and likely offer little service except to HI.
Of all the things to worry about... the Wookie has no pants.
 
gusnyc
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 7:23 am

Wow! That is great to know.

In the PTV, do you have an option with a camera on the plane to see the take offs and landings? Games? Or just TV like jetBlue?

I travelled on United, but just in domestic routes, and I liked it.

We will be on Economy Plus. I guess that will give us a little bit more of space.

Gus
 
sfo212
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 7:40 am

I took a UAL 777 from SFO-Nagoya last June. Great flight. The transpac 777s all have PTVs. No TV, however different movie options and a moving map display. No camera to watch takeoff and landing. Not as many Channel options as say on other International Carriers. I think there were about 9 channels of movies and other programming.

BTW, if you are in Economy Plus, check your seats. My wife and I booked the pair of seats on the right side of the aircaft right behind the crew rest seats. Huge amount of legroom. Makes the trip that much better. I think it is row 17 or 18 on some of the international 777s.
 
Dtw757
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 7:52 am

I have flown the United 777 a few times. The tv's are nice but do not offer video on demand like other systems I have seen. The video program is started and you can choose what channel you want to watch but may not pause and start and stop at will.

[Edited 2006-03-17 00:05:15]
721,2,732,3,4,5,G,8,9,741,2,3,4,752,3,762,3,4,772,3,788,D93,5,M80,D10,M11,L10,100,AB6,319,20,21,332,3,346,388,146,CR2,7,
 
Carpethead
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 8:02 am

Interior on UA 777s flying transpacs are not dated but some are showing signs of wear.
If you are flying C-class, expect a very small PTV screen compared to other competitors.
 
UA772IAD
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 9:46 am

Quoting Carpethead (Reply 8):
Interior on UA 777s flying transpacs are not dated but some are showing signs of wear.
If you are flying C-class, expect a very small PTV screen compared to other competitors.

Very True. I don't think I've been on a transpac UA777 before, but the ones used primarily on European service... and their very nice. Incidentally, a few years ago I flew ANA IAD-NRT, and back. And although the 777-200ER was very nice (at least Y class) and the crew was amazingly attentative, the F and C class seats did not look that great... no lie flat beds (which UA F has). ANA's 744s though, have lie-flats in F and C class.
 
united
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 10:30 am

Quoting SFO212 (Reply 6):
I took a UAL 777 from SFO-Nagoya last June

I also flew SFO-NGO in June last year. Just out of interest, what day did you fly? We tried first for Fathers day (19th, I think) but made it on the 20th.

It was a great flight (Y+!!!), although the longest one I had ever been on, until our return NRT-ORD stretch.
The opinions expressed here are mine and not necessarily those of Delta Air Lines.
 
FutureFO
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 10:39 am

Everytime I Non-Rev to JPN I always get F. I love the first suite, which is a better product than DL's BizELite. Never had the experience of the UA 777 TransPac. The 2 class 777's are a/c 212-215 I believe. Above 215 is the transpac a/c.



Sean from MCO and SDF
I Don't know where I am anymore
 
su
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 8:45 pm

Forget about ptv, cleaness and the service. United has channel 9!

Live conversation of ATC and pilots, something no other airlines are offering. Worth every penny of your flight.

UA777s are in great shape plus you got an economy plus seat. That's already a plus. Cabins are a bit worn out but still nice and clean. PTVs work fine and level of food and service are very high. If you like japanies food, you should order obento box.
"Life is too short to take it serious..."
 
TinkerBelle
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 8:51 pm

I've flown on 2 UA tanspacific 777's and they are actually pretty good. Good thing you aren't flying on their tacky looking 744's.
If you are going through hell, keep going.
 
roseflyer
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RE: United To Japan. Are Those 777 Outdated?

Fri Mar 17, 2006 10:41 pm

United's 777s are quite nice. The ones flying Transpacific are all less than 8 years old. The interiors aren't bad either. The economy seats are quite nice with adjustable headrests and good padding.

However United doesn't do as good of a job keeping its planes clean. I have been on an older Thai A300 that was perfectly spotless and then got on a United 777 that had stains on the carpet, grunge on the seat controls and scuff marks on the seats in first class. It won't be bad, but it won't be immaculate either. These planes are run hard and United gets a lot of work out of them, and they do show it to some degree.

United is fine, and they aren't outdated although the 747s have no PTVs in economy.

Quoting GusNYC (Reply 5):
In the PTV, do you have an option with a camera on the plane to see the take offs and landings? Games? Or just TV like jetBlue?

United PTVs are not fancy or new like many others out there. There are no games, no cameras or no live television. They have 9 different tapes that they cycle. They have 4 movies that you can choose from, and many short subject programs from tv like National Geographic and Discovery channel shows. It is nice to have a choice, but the system is not as nice as the on Demand system offered by some other airlines.
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treebeard787
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 12:30 am

Your Friend had to be exagerating it, I have flown United 777s (ORD-DEN) and they are very nice inside with PTV's and nice large seats, Should be a very comfortable flight over to Japan!
Allons-y!
 
sparkingwave
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 12:52 am

Your friend is both mistaken and doesn't like United.

I've flown in countless UA 777 and 747 transpacific flights between ICN, NRT, and the U.S. mainland (LAX, SFO, ORD, and JFK), and the 777s are usually kept very clean and neat.

I flew from JFK-NRT-ICN last December 29th, and in business class both the JFK-NRT and NRT-ICN flights were 777s. Both planes were immaculate and the flight attendants were very friendly and kind.

The business class seats are not the lie-flat style that other airlines have, but they are still very big and comfortable and have a modern look. The IFE is okay, but it's not AVOD. It's also starting to show signs of wear as UA are still using videocassette players to broadcast movies.

I also flew on UA from ICN to HKG via NRT last month on a frequent flyer award in coach. The 777 from ICN to NRT was clean. The meal was more like a snack - those "box" lunches that UA offers which won't really fill you up, but that's better than NH, which doesn't even offer food on the same flight. The 747-400 I took from NRT to HKG, however, had a full meal service for the 5-hour flight.

The 747s are also clean and okay, but there are no seatback tv's. Still, I actually enjoy flying these craft more than the 777 because they're larger aircraft and therefore feel more spacious.

Channel 9 is really cool when flying international! You hear not only the UA pilots but the other pilots from other international airlines and also Japanese ATC. I even heard computer-synthesized speech reports (in English) on weather conditions at NRT while taxiing, which was very interesting.

I've flown on SQ, TG, OZ, and KE on similar flights and except for AVOD there's not that much difference in service. The frequent flyer mileage program on UA is more generous than on these other airlines, which is something you should also consider if you want to get another free domestic (US), intra-Asia, or international flight later. NW also has an equally generous mileage program, but UA's overall service is better (no 777s in NW's fleet, either).

And last, don't forget the Starbuck's coffee. However, on UA it's not always brewed consistently well on every flight. Just add more Bailey's!

SparkingWave ~~~
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ILSApproach
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 3:16 am

Do they offer in flight communications like UA domestic flights?
 
roseflyer
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 3:53 am

Quoting Ilsapproach (Reply 17):
Do they offer in flight communications like UA domestic flights?

Yes all mainline United flights subject to pilot discretion feature worldwide tower communication. It can be really fun to listen to Channel 9 in NRT or other international airspace since everyone is trying their best at English and it is fun to hear about airlines you normally would not.

Channel 9 is not available on Explus or United Express services. Also some pilots do not make channel 9 communications available. I have heard this is true anywhere from 5 to 30% of flights.
If you have never designed an airplane part before, let the real designers do the work!
 
ILSApproach
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 4:05 am

Flown UA many times within the country.....never had pilot cut-off CH9 on me!

Many of these flights have been MSP-ORD-MSP on what is considered a United Express flight (500 series flight #) on the standard 735 and have always had ch9 in flight.

Mike @ MSP
 
ChiGB1973
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 4:07 am

If you are in the position to, ask to see the flight deck while boarding and check with the captain about channel 9. It has always been on when I have flown UA, but I have heard (on a.net) that sometime the flight deck just forgets to turn it on.

Economy Plus is excellent. You will certainly enjoy the leg room on such a long flight.

I have always had great luck on UA. I have only flown domestic and trans-Atlantic routes, but one of the best airlines I have flown across the pond. In particular, the FAs have always been so nice. Kudos to United!

On a separate note, the DirectTV ,like B6, can't be used on such routes because of the signal, right? Doesn't B6 have some trouble with it once they get a certain distance from the U.S.? I have never flown B6, but think I heard this reading some discussions on here.

M

[Edited 2006-03-17 20:09:11]
 
JAL
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 8:27 am

You can try JAL or ANA if you want, they both offer excellent services.
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N1120A
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 8:47 am

Quoting GusNYC (Reply 5):
In the PTV, do you have an option with a camera on the plane to see the take offs and landings? Games? Or just TV like jetBlue?

Just movies in a loop or Airshow.

Quoting ILSApproach (Reply 19):
Flown UA many times within the country.....never had pilot cut-off CH9 on me!

You were lucky. I would say that about 10% of my flights on United have had it turned off

Quoting ILSApproach (Reply 19):
Many of these flights have been MSP-ORD-MSP on what is considered a United Express flight (500 series flight #) on the standard 735 and have always had ch9 in flight.

A 500 series flight number is most definately not a United Express flight number. United Express flight numbers are all in the 4 digits.
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levg79
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 9:15 am

Quoting SU (Reply 12):
Live conversation of ATC and pilots, something no other airlines are offering. Worth every penny of your flight.

Just to be able to listen to JL pilots speaking to Tokyo Center in English is worth every penny of the flight.

Quoting RoseFlyer (Reply 18):
it is fun to hear about airlines you normally would not.

When I flew to Japan on UA I listened to Ch. 9 all the way, except for a couple of hours I took a nap and over the Pacific. The most frequent airlines you hear talking are UA and NW when you approach Japan. There was also an AC flight following us close by about half the way.

Quoting SU (Reply 12):
If you like japanies food, you should order obento box.

I assume you're taking UA 801/800 since your profile says you're from NY. You will get 3 meal services each way. I don't remember you get anything Japanese though. But you do get to choose between Chicken or Beef  Smile Enjoy your trip. Just remember that Alaska looks gorgeous from FL350.

Leo.
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UAL747
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 9:30 am

I'm going to Japan on the 23rd. My routing is OKC-DFW-NRT on AA's 777-200ER. The ticket was a little more expensive than UA, but I really didn't want to be stuck on a 744 for 14 hrs with no PTV. I did DEN-SFO in January on a UA 772 and yeah, I can agree with some that while the planes aren't old, they are showing some wear and tear. But, back in 2001 I flew PEK-ORD on a 777. Can anyone tell me what is up with the interiors? The flight from PEK-ORD had blue seats, whereas all my other UA flights have had the grey/sunset/rainbow looking seats.

UAL
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gusnyc
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 12:33 pm

Quoting Levg79 (Reply 23):
I assume you're taking UA 801/800 since your profile says you're from NY

Well, I am taking a flight from NYC to ORD and then from there to Kansai. The flight leaves ORD around noon. Sorry about the lack of detail but I haven't seen the reservation yet (the trip is a gift for my birthday!).

Do you know how long the flight is? Somebody told me that you can see the sunset a couple of times on our way back. Is that true?

Gus
PS, By the way, thanks for all of your answers. The info is very usefull!
 
uadc8contrail
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 2:42 pm

my son and i just flew ua833/ua878 hnl-kix-ord...got home tonight and the T7s we were on were fine....ch9 on both legs....i know some of us a.netters nit pick sometimes on trip reports but my only complaint was that the f/as came thru to often with water --and--oj on the hnl-kix leg....other than that it was great
bus driver.......move that bus:)
 
spacecadet
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 3:15 pm

I think you posted another thread about this and I advised you to take JAL or ANA if possible...

I haven't flown United to Japan since they switched over to the 777 from NYC but their 747 service was just average. PTV's I guess are not an issue now but there is just a general sloppiness in the service and the cleanliness of the airplane that you don't get on JAL or ANA. The two Japanese airlines keep their airplanes flawless, and their service is the same. I mean it's what you would expect from a Japanese airline; very rigid but just totally perfect. United is probably okay in terms of service, but JAL and ANA are both just on another level. It's like driving a 1994 Ford Taurus; you think it's fine until you drive that 2006 Mercedes S-class. Then you find out the S-class is the same price as your old Taurus!

I probably wouldn't fly any US airline to Japan unless I had no choice (and that has happened a few times, because JAL and ANA do sell out well in advance at certain times of year). It's not that you're going to be put through hell on United or anything, just that the overall experience is both more consistent and more consistently better on the two Japanese airlines.
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uadc8contrail
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 3:49 pm

spacecadet,
was that a tired looking 94 taurus(jal dc10))at the gate in hnl i noticed in the way to the gate in hnl for ua833(ua 777) or was it a after market ex nwa dc10?????either way it was a tired looking dc10....the outside should be as meticulous as the inside based on your expectations......
bus driver.......move that bus:)
 
FutureFO
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RE: United To Japan. Are Those 777 Outdated?

Sat Mar 18, 2006 8:59 pm

500 series flight numbers are mainline flight numbers. 5000 series are express. UA has got kinda like the Shuttle service back on the busy biz flights.



Sean from MCO and SDF
I Don't know where I am anymore
 
gusnyc
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RE: United To Japan. Are Those 777 Outdated?

Sun Mar 19, 2006 12:20 am

Quoting Spacecadet (Reply 27):
I think you posted another thread about this and I advised you to take JAL or ANA if possible...

I can't change the flight since it was booked already and it is a birthday present.

Any info about the flight time from ORD to Kansai?

Gus
 
FiveMileFinal
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RE: United To Japan. Are Those 777 Outdated?

Sun Mar 19, 2006 3:34 am

Quoting RoseFlyer (Reply 18):
Also some pilots do not make channel 9 communications available. I have heard this is true anywhere from 5 to 30% of flights.

I've noticed that if you ask nicely, more often than not pilots that have it turned off will turn it back on.

On my last trip SFO-LHR, Channel 9 was not on and I didn't ask to see if they would turn it on. On the return, I asked one of the flight attendants and she called up to the cockpit right away, and within minutes I was listening to them calling for our pushback.  Smile

Regarding the United 777 product - their planes could use a freshening on the outside, but the inside has always been clean. If you're in Y, 17A and J as well as 30A and J are highly recommended in my opinion.
You goin'? We fly you dere! You been? We done already flew up in dere!
 
roseflyer
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RE: United To Japan. Are Those 777 Outdated?

Sun Mar 19, 2006 3:49 am

Quoting FiveMileFinal (Reply 31):
On my last trip SFO-LHR, Channel 9 was not on and I didn't ask to see if they would turn it on. On the return, I asked one of the flight attendants and she called up to the cockpit right away, and within minutes I was listening to them calling for our pushback.

I have had the same thing happen. We were in a long ground hold in Chicago waiting in a line that seemed infinitely long and I asked the flight attendant if the pilot could turn on Channel 9 so I could hear what was going on, and she did and the pilot was kind enough to do so.

It is always a good idea to ask. Often times the pilot will turn it on.
If you have never designed an airplane part before, let the real designers do the work!