My dad had a funny experience this morning at TXL. He was trying to get one of those LH Quick Ticket Machines (BTW LH does not issue an etix if one of your segment is not on LH or UA but on another star partner, which i find ridiculous) and suddenly he hears a friendly "Kann ich ihnen vielleicht behilflich sein?" Turns out his friend Herr Mayerhuber was standing right behind him and was on the same flight to FRA. They sorted out the tickets and of they went. More airlines should offer this "personalised CEO service!"
[Edited 2006-04-05 22:14:52]
[Edited 2006-04-05 22:23:16]