redneckslim
Posts: 91
Joined: Sat Oct 01, 2005 5:02 am

Airlines Spying On Some Pax?

Wed Apr 19, 2006 12:39 pm

After I checked in at the counter in LAX for a NWA flt to NRT, I put my passport away and took my boarding pass up to the gate, As I was walking to the gate I was paged by the gate agent and again asked for my passport, I followed the agent over to an unused terminal and she entered my data and all I could read was the bottom of the screen saying something about " this is the most up to date information... yada yada yada.." and a male NWA agent came over and asked me to step aside (not watch the read out on the screen) and was rude as hell, as was the woman who re entered my passport. I was handed my passport and a NEW boarding pass! different seat with no explanation ( I got an upper deck so that was fine with me) what's going on here? just feels creepy after flying 40 years with this A/L. Whats up here?
 
nwajetset
Posts: 137
Joined: Wed Dec 01, 2004 3:35 am

RE: Airlines Spying On Some Pax?

Wed Apr 19, 2006 12:55 pm

Why do you think that you were being spied on? I mean what gave you that impression? The caption you read at the bottom of the agent's screen is always there, it's on the NWA passenger website, and the telephone system as well. As for the male agent, well, I'm sad to say he's probably just a jerk. We've got a couple of those. Don't take it personally.

I'm guessing what happened to you was simply a routine seat change. There was probably a couple or family traveling together, and by reseating you upstairs, they were able to seat the other people together. That happens all the time. I'm not an agent, I'm a flight attendant, but I would bet that was all it was.

I'm curious why your situation gave you that impression? Did they say something odd or ask you unusual questions?
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

RE: Airlines Spying On Some Pax?

Wed Apr 19, 2006 1:04 pm

It's entirely possible that someone with the same name as you is on the TSA No Fly List.

Your ID information has to be properly imputed into your PNR and then queued to Corporate Security for clearance. While imputing the data can take a few minutes to get it precisely correct, the clearance process, once queued to Corporate Security is usually automated and processed almost instantaneously.

That's my guess as to what was going on. As to why your actual seat number was reassigned, that's anybodies guess.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
nwajetset
Posts: 137
Joined: Wed Dec 01, 2004 3:35 am

RE: Airlines Spying On Some Pax?

Wed Apr 19, 2006 1:17 pm

JetDelta, If this was the case, wouldn't you think they would have investigated it a bit? Asked him questions? Something? Just move him into a different seat? What would that accomplish? I have to believe that if he did have a name that raised a red flag, he would have been well aware of it. Again, I'm only speculating, your point of view is interesting.
 
bestpilot
Posts: 78
Joined: Fri Apr 14, 2006 1:33 pm

RE: Airlines Spying On Some Pax?

Wed Apr 19, 2006 5:35 pm

Northwest wasn't spying on you, Redneckslim.

However, how about Air France putting microphones in the business class of some of their longhaul aircraft to spy on business travelers?
 
ikramerica
Posts: 13772
Joined: Mon May 23, 2005 9:33 am

RE: Airlines Spying On Some Pax?

Wed Apr 19, 2006 5:44 pm

Dude, you shouldn't try to read the screen. That isn't your right. By peaking over their shoulder during a check, you probably creeped them out, so before you get all excited, think about that next time. When people are doing screening and checks, they don't like the person being screened/checked looking over their shoulder trying to spy on them. That's what you were doing.

Glad you got a better seat.

You ever think that they paged you because they double assigned a seat or were looking to move you so they could put a group together? This does happen sometimes. But if they bring you back, they have to check your passport again before they can give you a new boarding pass.

They may have been rude because you were trying to watch what they were doing, or just because they were busy, or they were jerks, or who really knows? But I've found in life that when more than one person is rude to me at one time, it's usually something I did wrong, or something out of my control, not that both people just happened to be jerks.
Of all the things to worry about... the Wookie has no pants.
 
User avatar
yowza
Posts: 4280
Joined: Fri Jul 29, 2005 7:01 am

RE: Airlines Spying On Some Pax?

Wed Apr 19, 2006 6:25 pm

Quoting Bestpilot (Reply 4):
how about Air France putting microphones in the business class of some of their longhaul aircraft to spy on business travelers?

huh? Is there somewhere I could find out more about this, or is this just a rumour?

YOWza
 
bullpitt
Posts: 757
Joined: Sat Mar 06, 2004 7:09 am

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 12:16 am

Yes can you elaborate on that? It's a very serious acusation.
These are my principles but if you don't like them I have others
 
baguy
Posts: 474
Joined: Wed Mar 15, 2006 11:04 pm

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 12:47 am

How do you actually know they were spying on you, it could just be a random security check!
 
spartanmjf
Posts: 458
Joined: Fri Nov 11, 2005 11:31 am

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 12:53 am

Here is the link to a story in the International Herald Tribune when the story broke in 1991:

http://www.iht.com/articles/1991/09/14/spy_.php

Hmmm.....
"Nuts to the man in 21D!"
 
dc10s4ever
Posts: 700
Joined: Fri Dec 09, 2005 3:46 am

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 12:53 am

For International travel airlines are REQUIRED to collect your passport information, (APIS), and enter it into the computer. This information is typically transmitted to customs/immigration at the downline city so they have an idea of who is comming. The response you saw on the screen was likely the typical respons from NW's computer system. AA's respons with **UPDATE COMPLETE** after we enter passport data.
As far as the seat change??? cant answer that one for you.
 
StarGoldLHR
Posts: 1346
Joined: Mon Feb 16, 2004 1:29 am

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 12:53 am

Quoting Ikramerica (Reply 5):
Dude, you shouldn't try to read the screen. That isn't your right.

Actually in the UK (for any airline) or any British airline, you could be wrong including any flights to/from/via the UK. We have laws protecting our rights to know electronic information being held about us by other companies...

it's called the Data Protection Act... if they electronically store it.. you have the right to see it.
So far in 2008 45 flights and Gold already. JFK, IAD, LGA, SIN, HKG, NRT, AKL, PPT, LAX still to book ! Home Airport LCY
 
StarGoldLHR
Posts: 1346
Joined: Mon Feb 16, 2004 1:29 am

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 12:55 am

Quoting YOWza (Reply 6):
how about Air France putting microphones in the business class of some of their longhaul aircraft to spy on business travelers?

And US airlines fitting secret cameras to their planes in the 1980's to watch places of interest below.
So far in 2008 45 flights and Gold already. JFK, IAD, LGA, SIN, HKG, NRT, AKL, PPT, LAX still to book ! Home Airport LCY
 
3201
Posts: 813
Joined: Sun Oct 10, 2004 4:16 pm

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 1:00 am

Quoting Nwajetset (Reply 3):
Just move him into a different seat? What would that accomplish?

Upper deck -- get him closer to the flight deck door, so it's more likely he could succeed in doing something sinister -- not likely!

Quoting Ikramerica (Reply 5):
They may have been rude because you were trying to watch what they were doing, or just because they were busy, or they were jerks, or who really knows?

Maybe because they live in LA.  duck 

Seriously, I remember agents being condescending as if whatever they were doing was top secret and a matter of great national importance 15 years before 911 when they barely considered security, this is probably just one of those.
7 hours aint long-haul
 
smokescreen
Posts: 217
Joined: Sat Jul 09, 2005 4:41 am

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 3:49 am

Quoting Ikramerica (Reply 5):
Dude, you shouldn't try to read the screen. That isn't your right.

Are you sure about that? I'm not a lawyer, but I thought customers had a right to view any and all information collected about them by a company and/or government agency (provided the latter isn't classified of course). If they don't, they certainly should.
 
ManchesterMAN
Posts: 1042
Joined: Fri Sep 26, 2003 10:57 pm

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 4:25 am

If you were travelling on a Congo passport they may have just wanted to give it an extra check as they seem to be very thorough with passports not issued by a select few countries on GWB's buddy list.
Flown: A300,A319,A320,A321,A330,A340.A380,717,727,737,747,757,767,777,DC9,DC10,MD11,MD80,F100,F50,ERJ,E190,CRJ,BAe146,Da
 
redneckslim
Posts: 91
Joined: Sat Oct 01, 2005 5:02 am

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 4:55 am

I'm not from the Congo, they eat rednecks there.... I just wanted something different on my screen. Congo sounds more interesting than Arizona.
 
B707Stu
Posts: 893
Joined: Sat Feb 05, 2005 4:15 pm

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 8:37 am

Quoting Redneckslim (Thread starter):
I was handed my passport and a NEW boarding pass! different seat with no explanation ( I got an upper deck so that was fine with me) what's going on here? just feels creepy after flying 40 years with this A/L. Whats up here?

Similar to an experience I wrote about from a 12/31/05 trip on CO MAN-EWR. Turns out my name was erroneously on the list. After being stopped I was upgraded. I'm not sure if you were upgraded but I was told by an airline employee who I trust (not CO) that upgrading someone they wish to watch is the Standard Operating Procedure. It was confirmed to me by an Air Marshall I met at JFK while waiting for a trip to LAX a few weeks ago. Your name triggered something so they wanted to know where you were at all times. You're not paranoid.
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

RE: Airlines Spying On Some Pax?

Thu Apr 20, 2006 9:53 am

Quoting Redneckslim (Thread starter):
she entered my data and all I could read was the bottom of the screen saying something about " this is the most up to date information...



Quoting Nwajetset (Reply 3):
JetDelta, If this was the case, wouldn't you think they would have investigated it a bit? Asked him questions? Something?

No. Once the data is matched against the name list maintained by the carrier, and it's found to NOT be the person the feds are watching, nothing else is done. No questions. No nothing.

Generally the customer doesn't even know what has happened. The customer is asked for his/her driver's license or passport, the info is put in in a simple entry (i.e. passport or driver's license#/country or state of issue/date of birth/gender of peron/name of person) and the record queued to the Security Department. The clearing process is also automated, taking less than one second.....as long as the info demonstrates the person is not the person being watched.

Like I said, if the agent knows what he/she is doing, the cusotmer never even knows the check has taken place.
Tired of airline bankruptcies....EA/PA/TW and finally DL.