avi8tir
Posts: 368
Joined: Wed Feb 11, 2004 2:34 pm

Non-Refundable Ticket Question.....

Thu May 18, 2006 2:53 am

ok... so heres the deal..... I planned a trip to Australia for my (now ex) girlfriend. I hate her, but thats for another forum! haha. so anyways, some buddies and I are going to take the trip instead. This is all booked on Qantas & Air Pacific. so heres the big question... These are non-refundable, non-transferable fares. My ticket can be changed w/ the $200 change fee. Now, I know that the ticket that is in her name is non-canc/non-transferable. So heres the big question: If I pay the $200 to have her ticket changed to a fully fundable/changeable fare (pretending like I am still going to go on the trip) and then turn around a week later and cancel it, can I get my money back?? minus the $200 change fee of course. thanks!
*Long live the Widget*
 
TinkerBelle
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RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 3:17 am

I don't think the $200 you'll be paying changes the ticket from being non refundable to refundable. All it does is allow you to change your itinerary and that's it. Nice try though...lol

I also learnt the hard way after booking a vacation way in advance to HI with my ex girlfriend and then $hit hit the fan before we went thus I had to go solo instead. All I can say is Thank God it was HI coz I sure as hell didn't miss her once I got there..lol
If you are going through hell, keep going.
 
Knightsofmalta
Posts: 1684
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RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 3:24 am

Hi there

Normally if you have a ticket which permits changes to the next higher fare which permits changes and cancellations/refunds, in case you cancel the whole ticket, the non-refundable part of the original ticket will remain non-refundable. As will in fact the USD200 you paid to change the ticket seeing as that is the change fee, not the fare difference.

So basically, you don't gain anything at all, just loose USD200 more!
 
Rivet42
Posts: 604
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RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 3:29 am

Agreed, I believe that the $200 fee is to make a change to the details of the booking, but it cannot change the type of booking - i.e. a nonrefundable ticket remains a nonrefundable ticket, regardless of how many times you change it!

PhiL P
I travel, therefore I am.
 
avi8tir
Posts: 368
Joined: Wed Feb 11, 2004 2:34 pm

RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 3:29 am

Quoting TinkerBelle (Reply 1):
I don't think the $200 you'll be paying changes the ticket from being non refundable to refundable. All it does is allow you to change your itinerary and that's it. Nice try though...lol

This is not true, Im pretty sure that I have changed from, say, a T fare to a Y fare because I needed the flexibility. Y fares are fully refundable.
*Long live the Widget*
 
ChiGB1973
Posts: 1394
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RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 3:31 am

The airlines depend on this happening on occasion and probably happens often, hence, the overbooking. They made money off of you. Your best bet is to sell it to the girl and let her pay the $200 and go anyway, just a different time.

Fully refundable tickets are expensive and I do not blame you for not getting it to begin with, but that is the chance you take. Travelers insurance doesn't even do you any good. In the fine print somewhere is the "break-up clause." Like the rest of the money you probably spent on the girl, chalk it up to experience and move on to bigger and better things, like partying with your friends in Australia without her there!

Have you talked to the airline? Maybe you will get the one-in-a-million agent that sympathizes with you and gives you some kind of deal.
M
 
avi8tir
Posts: 368
Joined: Wed Feb 11, 2004 2:34 pm

RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 3:31 am

Quoting Rivet42 (Reply 3):
Agreed, I believe that the $200 fee is to make a change to the details of the booking, but it cannot change the type of booking - i.e. a nonrefundable ticket remains a nonrefundable ticket, regardless of how many times you change it!

ok, for example, I call, pay $200 for the change fee, then upgrade to business or first class. this would be a change in fare class. then cancel it a week later. what would happen then?
*Long live the Widget*
 
ChiGB1973
Posts: 1394
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RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 3:35 am

Quoting Avi8tir (Reply 4):
This is not true, I'm pretty sure that I have changed from, say, a T fare to a Y fare because I needed the flexibility. Y fares are fully refundable.

Seems you know so much, why did you post?

Bottom line, you lost the money. They are still not going to refund the initial cost. You might get the additional money you pay back, but after the fees associated, time on the phone, e-mails, letters and spending the extra money, cut your losses now before it gets worse.

M
 
avi8tir
Posts: 368
Joined: Wed Feb 11, 2004 2:34 pm

RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 3:35 am

Well, my goal, in the beginning was to re-use the ticket on one of my friends and have them pay me. but, the guy said that it is against FAA Regulation and the ticket is not transferable. So I would really like to use the ticket still, just for my friend instead of my ex.
*Long live the Widget*
 
Knightsofmalta
Posts: 1684
Joined: Fri Nov 25, 2005 10:51 pm

RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 3:39 am

Quoting Avi8tir (Reply 4):
This is not true, Im pretty sure that I have changed from, say, a T fare to a Y fare because I needed the flexibility. Y fares are fully refundable.

Yes, full Y fare tickets are usually fully refundable, BUT: In your case part of the 'new' full fare Y ticket was paid for by a non refundable ticket, in addition to the USD200 changing fee, which incidentally is the changing fee of the original ticket, not of the new one. So if you refund the this new full fare ticket, the part of it which was covered by the original ticket will not be refunded becasue that ticket is non-refundable. As for the changing fee, that does not constitute part of the ticket price, it is a charges levied additionally in accordance to the fare conditions of the lower fare.

In short, your ex has really got you by the short and curlies!
 
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EA CO AS
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RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 3:46 am

Sorry Av, but you're out of luck. See, airlines aren't stupid - they KNOW that people would try to circumvent the nonrefundability by reissuing it at a higher, refundable fare in an attempt to get all their money back by saying, "But it's refundable!" later.

That's why when you reissue a nonrefundable ticket toward a refundable one - which few airlines allow, by the way - they'll be sure to include the words "NONREFUNDABLE" in the endorsements of your new, higher priced ticket.

Game, set, match. Airline wins.
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan

Comments made here are my own and are not intended to represent the official position of Alaska Air Group
 
Knightsofmalta
Posts: 1684
Joined: Fri Nov 25, 2005 10:51 pm

RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 5:14 am

Quoting EA CO AS (Reply 10):
Sorry Av, but you're out of luck. See, airlines aren't stupid - they KNOW that people would try to circumvent the nonrefundability by reissuing it at a higher, refundable fare in an attempt to get all their money back by saying, "But it's refundable!" later.

I rest my case for the prosecution. Amen.
 
avi8tir
Posts: 368
Joined: Wed Feb 11, 2004 2:34 pm

RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 5:17 am

well, then, you all suck! haha j/k. oh well. I hate that bi*ch!!!

thanks for the info.
*Long live the Widget*
 
TinkerBelle
Posts: 1436
Joined: Tue Sep 27, 2005 7:46 am

RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 6:11 am

Quoting Avi8tir (Reply 12):
well, then, you all suck! haha j/k. oh well. I hate that bi*ch!!!

Should have thought about that before chucking major bucks to buy the ticket. We learn by our own mistake. Next time, make her pay for herself then refund her when the trip has been completed.  biggrin 
If you are going through hell, keep going.
 
TPAPDX
Posts: 60
Joined: Fri Oct 07, 2005 2:07 am

RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 7:46 am

You might also try writing a letter to the airline in question, explaining your situation, and send along a copy of your ticket or e-ticket. Also, send a copy of your credit/debit card receipt/statement to show you actually paid for it.

As a travel agent, we often forward these letters on to the airline for our clients and, on occasion, have had them show some mercy, either by refunding the ticket, waiving the change fee, or allowing a name change.

It all depends on who happens to open your letter at the airlines customer service department. Some agents go strickly by the rules, and some may show compassion, in some form.

Contact the airline to get the address to there U.S. customer service department.

Best of luck - its worth a try, if you don't ask, you don't get.

[Edited 2006-05-18 00:48:11]
 
jetdeltamsy
Posts: 2688
Joined: Tue Nov 14, 2000 11:51 am

RE: Non-Refundable Ticket Question.....

Thu May 18, 2006 4:51 pm

Quoting Avi8tir (Thread starter):
So heres the big question: If I pay the $200 to have her ticket changed to a fully fundable/changeable fare

That's not how it works.

You're paying a penalty for the privilege of changing the ticket. The penalty does not change the ticket to one that if refundable.
Tired of airline bankruptcies....EA/PA/TW and finally DL.
 
BigOrange
Posts: 2291
Joined: Tue Apr 13, 2004 2:20 am

RE: Non-Refundable Ticket Question.....

Fri May 19, 2006 1:40 am

Quoting Avi8tir (Reply 6):
ok, for example, I call, pay $200 for the change fee, then upgrade to business or first class. this would be a change in fare class. then cancel it a week later. what would happen then?

The original rules apply, therefore the non-refundable portion of the fare remains non-refundable and is still non-transferable.

Don't throw any more into it. If she wants to go then make her pay you the cost of the original ticket and if she doesn't want to go the same time as you, let her deal with the airline on changing the ticket.

And in future, don't buy a girl a ticket unless it's for your honeymoon or after you're married. I've been burned this way in the past!
 
User avatar
ClassicLover
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RE: Non-Refundable Ticket Question.....

Fri May 19, 2006 1:47 am

Quoting Avi8tir (Thread starter):
This is all booked on Qantas & Air Pacific. so heres the big question...

Call QF and ask. I know that the UK QF call centre diverts to Australia when it's outside of hours. If the US one does that also, try to call in Australian business hours. Give the operator your story, and see what they can do. They may allow you a name change if you're really nice.
I do quite enjoy a spot of flying - more so when it's not in Economy!
 
FLY2LIM
Posts: 1095
Joined: Thu May 06, 2004 6:01 am

RE: Non-Refundable Ticket Question.....

Fri May 19, 2006 1:56 am

Quoting ChiGB1973 (Reply 5):
Have you talked to the airline? Maybe you will get the one-in-a-million agent that sympathizes with you and gives you some kind of deal.

Why haven't you called the airline first? Something tells me you just want to tell the world that your girlfriend took you for a ride, literally.

Quoting Avi8tir (Reply 12):
well, then, you all suck! haha j/k. oh well. I hate that bi*ch!!!

thanks for the info.

Unless you are a very rich person, you shouldn't be buying tickets for a girlfriend at your age, especially one that can take you from love to hate in 8 seconds.

FLY2LIM
Faucett. La primera linea aerea del Peru.
 
iairallie
Posts: 2326
Joined: Thu May 20, 2004 5:42 am

RE: Non-Refundable Ticket Question.....

Fri May 19, 2006 2:02 am

Maybe you can find someone with her same name. Either sell the ticket or make a new friend.
Enough about flying lets talk about me!
 
trekster
Posts: 4319
Joined: Fri Dec 26, 2003 2:47 am

RE: Non-Refundable Ticket Question.....

Fri May 19, 2006 2:10 am

With BA, even if you do upgrade the ticket, the non ref part of it still stands.

Dan Smile
Where does the time go???
 
jhooper
Posts: 5560
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RE: Non-Refundable Ticket Question.....

Fri May 19, 2006 8:23 am

You'd have to read the details of the contract of carriage and the rules that pertain to the fare you bought, but probably the only way to get any value out of this ticket would be to pay some kind of penalty PLUS the difference in fare of an unrestricted ticket.
Last year 1,944 New Yorkers saw something and said something.