aircanl1011
Posts: 259
Joined: Mon Aug 08, 2005 3:38 am

Pre-Flight Safety Anouncement On A NWA Flight

Thu Jun 01, 2006 4:26 am

Last week I was travelling from YKF to BNA via DTW on NWA. At the start of the first leg from YKF to DTW we were on a Saab 340. The F/A started the per-flight announcement shortly after start up. I realize that the Saab 340 is loud, but no one could hear anything she was saying. She was sitting down and reading from a small book. She seemed to be having difficulty reading some parts of it as if it was the first time she had read it. She was a lady in her forties, so this was not her first day on the job.

I put it down to the fact that the engines were so loud. On the way home the next day we had a young male F/A. He did the announcements at the same time, but he stood up, spoke very clearly and was very easy to understand.

Is there any regulation that specifies that you must speak in a manor that you can be heard and the passenger can understand?

BTW this was my first time flying with NWA, and the flights and the service on all four flights were outstanding. Way to go NWA.
CYMRU AM BYTH / WALES FOREVER
 
Boeing757/767
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Thu Jun 01, 2006 4:34 am

I don't know the answer to your question, but what were the loads like from YKF? How is the route going? I'm sure there are some good yields in there.
Free-thinking, left-leaning secularist
 
Tod
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Thu Jun 01, 2006 5:04 am

Part 121 operators have to comply with 25CFR121.571:

http://ecfr.gpoaccess.gov/cgi/t/text...ode=14:2.0.1.4.19.20.11.27&idno=14

(a) Each certificate holder operating a passenger-carrying airplane shall insure that all passengers are orally briefed by the appropriate crewmember as follows:

blah blah blah etc


But because:

(c) The certificate holder shall describe in its manual the procedure to be followed in the briefing required by paragraph (a) of this section.

The operator determines how that briefing is accomplished, the specifics are not codified, but submitted by the operator to the FAA and then approved by the FAA if found to satisfy section (a).

Tod
 
aircanl1011
Posts: 259
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Thu Jun 01, 2006 10:20 am

Quoting Boeing757/767 (Reply 1):
but what were the loads like from YKF? How is the route going? I'm sure there are some good yields in there.

There were 8 of us on the YKF - DTW, and about 15 on the return trip.

It was great flying in and out of a small airport like YKF. The security was suprisingly high, but I don't have a problem with that.

I had to lol when we arrived in YFK, the F/A made the usual announcement about connecting flights. Unfortunatly NWA was conducting the only flights that day. All of the between YFK - DTW.

Good intentions
CYMRU AM BYTH / WALES FOREVER
 
letsgetwet
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Thu Jun 01, 2006 10:26 am

Quoting AIRCANL1011 (Thread starter):
She was a lady in her forties, so this was not her first day on the job.

Why could it not have been her first day on the job. There is no age limit when it comes to hiring F/A's.
 
PITA333
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Thu Jun 01, 2006 10:33 am

Quoting Letsgetwet (Reply 4):
Why could it not have been her first day on the job. There is no age limit when it comes to hiring F/A's.

Haha, I knew someone would make a comment about that....... after all, we are on a.net!

I had a similar experience on a Dash8-200 on US Airways Express. The FA was an older lady who didn't really raise her voice. But oh well, its not like I have to hear the saftey breifing after hearing it so many times in the past! haha.

Cheers!
PITA333
 
Cubsrule
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Fri Jun 02, 2006 2:09 am

I would say that your YKF-DTW flight was much more typical of an XJ crew. BTW, I hope you enjoyed Nashville. It's a great city (though NW ground staff there need some serious improvment).
I can't decide whether I miss the tulip or the bowling shoe more
 
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KaiGywer
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Fri Jun 02, 2006 2:28 am

Quoting Cubsrule (Reply 6):
I would say that your YKF-DTW flight was much more typical of an XJ crew

And being it was a Saab, that is exactly what it was...
“Once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been, an
 
bnatraveler
Posts: 304
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Fri Jun 02, 2006 2:39 am

NW Customer Service (counter and gate) at Nashville isn't bad at all -- some are great, and just one or two are bad apples. It's the Equipment Service (below the wing) folks who need an attitude readjustment-- they take FOREVER to bring bags out, and if you're familiar with the Nashville airport, you'll know how short of a distance on the tarmac it is between B1, B2 and B4. No excuse.

Also, in the BK process they are outsourcing certain station groundcrew. Unfortunately, Nashville is staying with NW workforce. Hopefully now that they know that their future is perhaps more certain, they will improve their attitude and timliness.
 
Cubsrule
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Fri Jun 02, 2006 3:15 am

Quoting BNAtraveler (Reply 8):
It's the Equipment Service (below the wing) folks who need an attitude readjustment-- they take FOREVER to bring bags out, and if you're familiar with the Nashville airport, you'll know how short of a distance on the tarmac it is between B1, B2 and B4. No excuse.

Agreed about the bags, and they seem to ignore priority tags too... no excuse for that either. The attitude of the CSRs seems fine, but they don't deal well with operational problems-- m/x delays, potential misconnections, and the like.
I can't decide whether I miss the tulip or the bowling shoe more
 
SJCRRPAX
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Fri Jun 02, 2006 3:26 am

Reading, about 40 hmmmm...  scratchchin 

It could be that she was not familiar with that type of aircraft and sometimes when people turn about 40 the ability to focus near disappears...

But do you think it was an issue..., how many times do we need to know how to buckle up a seat belt, where the emergency exit is, put the oxygen mask on over the face and pull down, if you are traveling with children first put on your own mask, in an event of a water landing the seat cushion can be used as a floatation device, if you are sitting by an exit row, and are not 16 years or older or you are not able to open the door by yourself or feel uncomfortable about it contact FA and she will reasign your seat... blah, blah, blah....
 
TWFirst
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Fri Jun 02, 2006 3:27 am

Quoting AIRCANL1011 (Thread starter):
BTW this was my first time flying with NWA, and the flights and the service on all four flights were outstanding. Way to go NWA.

Except you didn't fly NWA between YKF-DTW... you flew Mesaba.
An unexamined life isn't worth living.
 
SkyexRamper
Posts: 1952
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Fri Jun 02, 2006 3:48 am

Quoting Letsgetwet (Reply 4):
Why could it not have been her first day on the job. There is no age limit when it comes to hiring F/A's.



Quoting PITA333 (Reply 5):
Haha, I knew someone would make a comment about that....... after all, we are on a.net!

I was shooting for that same comment...I wanted to be that guy.  Cool Skyway has had a few older women join us as F/As.
Good Luck to all Skyway Pilots! It's been great working with you!
 
aircanl1011
Posts: 259
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Fri Jun 02, 2006 3:52 am

Quoting SJCRRPAX (Reply 10):
But do you think it was an issue

Its wasn't an issue for me as I have also heard it many times. I was just surprised by the fact that there was no effort to get this info across.

Quoting TWFirst (Reply 11):
Except you didn't fly NWA between YKF-DTW... you flew Mesaba.

Yes, you are correct it was a Mesaba flight, but they are contracted by NWA.

Quoting Cubsrule (Reply 6):
I hope you enjoyed Nashville

I did, it is a wonderful city
CYMRU AM BYTH / WALES FOREVER
 
ti717
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RE: Pre-Flight Safety Anouncement On A NWA Flight

Fri Jun 02, 2006 4:10 am

I had the same experience on my last trip on a NWA regional (MKE-DCA). The FA was young (and cute) was reading from a paper. Me and a few FF, first thought it was funny then tried to make her laugh during it.
 crazy 
Sir, don't you think we should turn on the runway lights?" "No, that's just what there expecting us to do!"

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