LeonB1985
Topic Author
Posts: 690
Joined: Sun Apr 03, 2005 9:21 pm

EasyJet Name Change Question

Mon Jun 05, 2006 7:52 am

Apologies for this question, but before paying easyJet £0.65 per minute on the phone, I thought I'd try you helpful people here!

My father has just booked flights with easyJet from LTN for the family and some friends. I've just noticed he's put the name 'Ray' for one passenger (which is what he is always known as) instead of what should presumably be 'Raymond'. So - would just turning up on the day be a risk? Could he be denied boarding? Would it be best to pay the £15 per leg (so £30 total) admin fee to add four letters to the name in his booking?

Many thanks!
From the construction site that is better-known as London Heathrow Airport
 
scouseflyer
Posts: 2167
Joined: Wed Apr 26, 2006 7:02 pm

RE: EasyJet Name Change Question

Mon Jun 05, 2006 7:59 am

I spelt my dad's name wrong on an easyjet booking once (Christoper instead of Christopher) and they changed it free of charge on a phone call - I'd say better safe that sorry and call them up.
 
stylo777
Posts: 2013
Joined: Mon Feb 13, 2006 7:32 pm

RE: EasyJet Name Change Question

Mon Jun 05, 2006 8:03 am

normaly we say "up to 3 false letters is ok", but personally I don't think that it occurs any problems.
 
LeonB1985
Topic Author
Posts: 690
Joined: Sun Apr 03, 2005 9:21 pm

RE: EasyJet Name Change Question

Mon Jun 05, 2006 8:12 am

OK, thanks for your replies. I'll get him to give easyJet a call tomorrow and explain the situation to them.
From the construction site that is better-known as London Heathrow Airport
 
LeonB1985
Topic Author
Posts: 690
Joined: Sun Apr 03, 2005 9:21 pm

RE: EasyJet Name Change Question

Tue Jun 06, 2006 8:36 am

For those who are interested, my dad called them today (had to hold a while, but that was no problem) and they changed it free of charge. That's good service from easyJet. I wonder if Ryanair (who I have travelled with, and will continue to use where required) would have made this change without a charge? Thanks easyJet!  Smile
From the construction site that is better-known as London Heathrow Airport
 
777236ER
Posts: 12213
Joined: Sat Aug 18, 2001 7:10 am

RE: EasyJet Name Change Question

Tue Jun 06, 2006 8:47 am

Quoting LeonB1985 (Reply 4):
I wonder if Ryanair (who I have travelled with, and will continue to use where required) would have made this change without a charge?

Probably not, but that's why Ryanair make more money than easyJet.
Your bone's got a little machine
 
User avatar
Braybuddy
Posts: 5914
Joined: Fri Aug 20, 2004 8:14 pm

RE: EasyJet Name Change Question

Tue Jun 06, 2006 8:51 am

Quoting LeonB1985 (Reply 4):
I wonder if Ryanair (who I have travelled with, and will continue to use where required) would have made this change without a charge? Thanks easyJet!

A friend of mine was charged 150 euro for changing the surname of his travelling buddy (he had booked it in the wrong name). Having said that, Ryanair came up trumps for me when I arrived at the check-in desk five minutes after it had closed. I was referred to the sales desk, and, because I only had hand luggage, they accepted my booking. Coming back I lost my reference number and had myself convinced that I'd have to fork out 100 euro plus for a new ticket, but the check-in girl was satisfied with just my passport.

So they're not always as bad as they are made out to be.
 
sam1987
Posts: 550
Joined: Tue Jul 19, 2005 11:27 pm

RE: EasyJet Name Change Question

Tue Jun 06, 2006 8:35 pm

My passport says "Samuel", but I've been "Sam" on many plane tickets in the past and no-one has ever said (or done) anything about it.
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