macc
Posts: 895
Joined: Tue Nov 09, 2004 8:11 pm

LH: Pasta Or Beef Joke

Sun Jul 02, 2006 1:13 am

new highlight of LH cabinservice:

on my recent flight from MEX to FRA, the F/A asked me what I would like, pasta or beef. I said beef and she answered "sorry, the beef is already finished". She was serving her 4th row.

She had no answer to my subsequuent question, why she would ask me at all if there wasnt any choice left.

And how it can be, that serving only 4 rows the beef was already finished, she smiled and said, that there would also be a cabin section in the front of mine. So, the aft section, with execption of 4 rows only, had to go along with pasta, which was absolutly disgusting. Hardly anyone ate it.

Well done LH!
I exchanged political frustration with sexual boredom. better spoil a girl than the world
 
TheSunseeker
Posts: 215
Joined: Wed Apr 26, 2006 9:04 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 1:22 am

give her a break. mistakes can happen, she has to play the tape "beef or pasta" a few hundred times and maybe she just went to quick and didnt realize...

And Mr. Macc, what does it matter? Even if you got the beef, you would complain as well! Cant blame you though, because both options sure are disgusting! bigthumbsup 

Ben
RSA: Dont drink and drive - take the train and get mugged
 
scarebus03
Posts: 231
Joined: Sat Apr 30, 2005 3:14 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 1:23 am

Reminds me of my time in the Army!

BRGDS

SB03
No faults found......................
 
lewis
Posts: 3576
Joined: Thu Jul 08, 1999 5:41 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 1:24 am

Did she at least check for the availability of your meal choice or was it a direct answer?
 
macc
Posts: 895
Joined: Tue Nov 09, 2004 8:11 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 2:55 am

it was a direct answer,

and well, sunseeker you are most probably right.  yuck 
I exchanged political frustration with sexual boredom. better spoil a girl than the world
 
User avatar
TVNWZ
Posts: 1657
Joined: Fri Feb 17, 2006 9:28 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 3:06 am

It all tastes like chicken anyway! Big grin  Big grin
 
Cadet57
Posts: 7174
Joined: Mon Jul 25, 2005 2:02 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 3:08 am

Quoting TVNWZ (Reply 5):
It all tastes like chicken anyway

It is all chicken anyways  Wink
Doors open, right hand side, next stop is Springfield.
 
TheSunseeker
Posts: 215
Joined: Wed Apr 26, 2006 9:04 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 3:16 am

and at least she smiled  Smile
RSA: Dont drink and drive - take the train and get mugged
 
legacy135
Posts: 966
Joined: Sat May 14, 2005 11:06 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 3:27 am

I don't know, how LH does organize it's choice of menu's. I only can talk about my days with former Balair:

You do for sure understand, that if an aircraft has 160 Y and 40 C-Class seats, the airline can't carry like 200 beef and 200 pasta dishes. But as they do calculate sharp, there will not even be one meal in excess. So how we did it:

There was one standard Menu for Y-Class, we could name it here pasta, which was offered in C-Class as well. Those dishes were loaded according Y-Class bookings, here with our example it would make up 160 pasta dishes.

Then we had 2 C-Class choices: One could be here the beef, the other maybe fish. So they loaded a split like 20/20 each in regard with the C-Class bookings. Just in case of, in the crew trolley reminded some C-Class choices as well, just in case.

If we count now how many meals we got: 200 as we have PAX on the bird, plus as many as crewmembers, it means enough food, to feed everybody.

The question remains, who will get what??? The answer is simple: The cabin crew will have to ask the C-Class PAX in advance about there choice. Then they exchange the dishes with Y-Class and make sure, in the crew trolley is at least one choice left, as the two pilots are not allowed to eat the same food. In C-Class everybody will have now it's choice. There is also a choice left for Y-Class, but for sure only as long as it lasts....

Still, this was only the example and I don't know, how LH does it and what Class you traveled on. I guess, that the Flight Attendant didn't take it's ultimate charm into action either by serving you, as she probably even would have satisfied you without the choice of menu, if done correctly. We did for example offer them discretely a glass of wine, a special chocolate or whatever and it hardly ever caused a problem, if the choice was out.

Hopefully it works out better for you next time, happy landings and

Cheers
Legacy135 Wink
 
LJ
Posts: 4116
Joined: Wed Nov 17, 1999 8:28 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 3:30 am

Quoting Macc (Thread starter):
on my recent flight from MEX to FRA, the F/A asked me what I would like, pasta or beef. I said beef and she answered "sorry, the beef is already finished". She was serving her 4th row.

You're lucky you were allowed to reply. On my recent AMS - KUL flight the F/A asked what I want but also replied to that question (she said "you want the omelet as that's the only choice left"). I thought: why even bother to ask, but then realised that F/A's are trained to provide a choice to the customer even if it isn't there. Needless to say the whole situation didn't look professional, but these things can happen.

Quoting Macc (Thread starter):
So, the aft section, with execption of 4 rows only, had to go along with pasta, which was absolutly disgusting. Hardly anyone ate it

Usually the only thing eatable on an airplane is pasta and therefore this goes out first.....
 
dutchjet
Posts: 7714
Joined: Sat Oct 14, 2000 6:13 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 3:45 am

Quoting Legacy135 (Reply 8):
I don't know, how LH does organize it's choice of menu's. I only can talk about my days with former Balair:

You do for sure understand, that if an aircraft has 160 Y and 40 C-Class seats, the airline can't carry like 200 beef and 200 pasta dishes. But as they do calculate sharp, there will not even be one meal in excess. So how we did it:

There was one standard Menu for Y-Class, we could name it here pasta, which was offered in C-Class as well. Those dishes were loaded according Y-Class bookings, here with our example it would make up 160 pasta dishes.

Then we had 2 C-Class choices: One could be here the beef, the other maybe fish. So they loaded a split like 20/20 each in regard with the C-Class bookings. Just in case of, in the crew trolley reminded some C-Class choices as well, just in case.

If we count now how many meals we got: 200 as we have PAX on the bird, plus as many as crewmembers, it means enough food, to feed everybody.

The question remains, who will get what??? The answer is simple: The cabin crew will have to ask the C-Class PAX in advance about there choice. Then they exchange the dishes with Y-Class and make sure, in the crew trolley is at least one choice left, as the two pilots are not allowed to eat the same food. In C-Class everybody will have now it's choice. There is also a choice left for Y-Class, but for sure only as long as it lasts....

Still, this was only the example and I don't know, how LH does it and what Class you traveled on. I guess, that the Flight Attendant didn't take it's ultimate charm into action either by serving you, as she probably even would have satisfied you without the choice of menu, if done correctly. We did for example offer them discretely a glass of wine, a special chocolate or whatever and it hardly ever caused a problem, if the choice was out.

Hopefully it works out better for you next time, happy landings and

Cheers
Legacy135

I dont think that the main courses in J class and Y class would be the same on a longhaul flight like MEX-FRA. The Beef main dishes were not being served to the pax in LH J class (atleast I hope that they werent). What probably happened is that on the trolley being used for your section of the aircraft, only pasta meals were loaded (there was likely another trolley that only had beef).....small errors like this will happen.

I agree with some other posts.....Pasta is the safest thing to eat on an airplane in coach class.
 
User avatar
WildcatYXU
Posts: 2607
Joined: Sat May 06, 2006 2:05 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 3:55 am

Quoting LJ (Reply 9):
On my recent AMS - KUL flight the F/A asked what I want but also replied to that question (she said "you want the omelet as that's the only choice left")

That happened to me too on AC flight from LHR to YOW in Executive First. The choice was beef or scallops. When the FA came to me, only scallops left. The FA apologized, but it wasn't necessary, since I would choose this meal anyway. BTW, the scallops were excellent.
310, 319, 320, 321, 333, 343, 345, 346, 732, 735, 73G, 738, 744, 752, 762, 763, 77L, 77W, 788, AT4, AT7, BEH, CR2, CRA, CR9, DH1, DH3, DH4, E75, E90, E95, F28, F50, F100, Saab 340, YAK40
 
Leskova
Posts: 5547
Joined: Wed Oct 08, 2003 3:39 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 4:22 am

Quoting Macc (Thread starter):
on my recent flight from MEX to FRA, the F/A asked me what I would like, pasta or beef. I said beef and she answered "sorry, the beef is already finished". She was serving her 4th row.

Well... there's always the 50:50 chance that you'd order what's still there, and if you did, you'd be happy you'd had a choice... obviously if sucks if you want what's not available any more.

By the way - this is not specific to LH, I've experienced the same situation on several other airlines as well.

Quoting Dutchjet (Reply 10):
I dont think that the main courses in J class and Y class would be the same on a longhaul flight like MEX-FRA.

You're absolutely right - they're not interchangeable, often they're not even close.
Smile - it confuses people!
 
SkyGourmet
Posts: 108
Joined: Sun Jun 18, 2006 6:11 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 5:08 am

I had a similar experience on a LH FRA-PHL flight recently. There was a choice between pizza and something else before landing. Unfortunately, halfway through the cabin the other choice wasn't available anymore, so the flight attendant thought he was pretty clever when asking the passengers "pizza or pizza?". It really wasn't funny anymore after a while. Luckily the pizza tasted rather good.
Meine dispatcher says there's something wrong mit deine Kabel?
 
TuRbUleNc3
Posts: 459
Joined: Wed May 24, 2006 8:13 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 7:40 am

Quoting Macc (Thread starter):
on my recent flight from MEX to FRA, the F/A asked me what I would like, pasta or beef. I said beef and she answered "sorry, the beef is already finished". She was serving her 4th row

Sounds like the film 'Soul Plane' with the chicken and beef stroganoff, anybody recall this?  rotfl 
 
malaysia
Posts: 2615
Joined: Wed Nov 03, 1999 3:26 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 7:52 am

I remember they ran out of meals for me and the FA asked me if I was willing to accept a crew meal instead. (I was Nonrev and served last)
There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
 
User avatar
ASMD11
Posts: 76
Joined: Fri Nov 18, 2005 3:40 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 8:03 am

Quoting TuRbUleNc3 (Reply 14):
Sounds like the film 'Soul Plane' with the chicken and beef stroganoff

"Uh? What's in that?"

"Stroganoff."

 rotfl 
 
BoomBoom
Posts: 2459
Joined: Fri Nov 04, 2005 2:26 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 11:05 am

Quoting Malaysia (Reply 15):
I remember they ran out of meals for me and the FA asked me if I was willing to accept a crew meal instead.

So is the crew grub any worse than the regular coach fare?
Our eyes are open, our eyes are open--wide, wide, wide...
 
malaysia
Posts: 2615
Joined: Wed Nov 03, 1999 3:26 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 11:09 am

Quoting BoomBoom (Reply 17):
So is the crew grub any worse than the regular coach fare?

Actually a bit in between Y/C class quality. It was better omelette than
what was served in Y (the portion was larger and had extra tomatoes and potatoes.
There Are Those Who Believe That There May Yet Be Other Airlines Who Even Now Fight To Survive Beyond The Heavens
 
georgiaame
Posts: 951
Joined: Sat Aug 13, 2005 7:55 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 1:41 pm

A long time ago, living in Italy, and hence, at the mercy of Alitalia catering whether or not we flew Alitalia, we learned that if you want to eat on board, you bring your own goodies. Slow forward, if you fly with young children, you always bring your own food aboard. Your flight obviously had a problem, but if one makes the cosmic assumption in advance that your flight will also have a problem, then you pack your own food. It is only a 7-10 hour hop across the pond.

That being said, there is another thread about a possible Lufthansa purchase of 15 more Airbus flying (white) elephant jets. Perhaps they will fly with 5 rather than 4 rows of beef, and the rest pasta...

Bottom line: you can eat like a king (and drink like one, if you have the cojones) if you pack a picnic dinner/lunch. Don't rely on the airline, be proactive. Fillet with wild rice at 35,000 and a decent California cabernet is really quite affordable. And quite pleasant to boot.
"Trust, but verify!" An old Russian proverb, quoted often by a modern American hero
 
spacemanspiff
Posts: 79
Joined: Thu Jun 22, 2006 3:23 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 5:22 pm

Sounds like the film 'Soul Plane' with the chicken and beef stroganoff, anybody recall this?

** i recall it! tee hee hee! snoop dogg! :-0
i am a weirdo from outer space
 
TuRbUleNc3
Posts: 459
Joined: Wed May 24, 2006 8:13 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 5:38 pm

That stroganoff looked like bubbling diarrhoea, put me right off my evening meal fo sho playa :p
 
TWAtwaTWA
Posts: 134
Joined: Mon May 15, 2006 5:18 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 6:00 pm

This thread reminds me of the famous (infamous) scene from the movie, Airplane!...

Rumack : Alright, now we know what we're up against. Every
passenger on this flight who had fish for dinner will
become violently ill in the next half hour ( Oever
notices he had fish and begins to come down with the
symptoms as they are described )

Elaine : Just how serious is it Doctor?

Rumack : Extremely serious. It starts with a slight fever and
dryness of the throat. When the virus penetrates the
red blood cells, the victim becomes dizzy begins to
experience an itchy rash, then the poison goes to work
on the central nervous system, severe muscle spasms
followed by the inevitable grueling. At this point,
the entire digestive system collapses accompanied by
uncontrollable flatulence ( Oever begins to fart )
Until finally, the poor bastard is reduced to a
quivering wasted piece of jelly.

[Edited 2006-07-02 11:01:51]
We're your kind of airline. Uh, I mean, We *were* your kind of airline.
 
Birdwatching
Posts: 3574
Joined: Sat Sep 06, 2003 10:48 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 6:30 pm

Quoting Macc (Thread starter):
new highlight of LH cabinservice:

In my opinion, this is just another episode in the constant Lufthansa-bashing here on A.net, by both Germans and non-Germans.

Macc, only if they load 400 meals on a 200 PAX plane, everybody would be guaranteed their choice.

Quoting Macc (Thread starter):
And how it can be, that serving only 4 rows the beef was already finished

Well, that means that everybody in front of you (you said you were in the aft cabin) had beef, which is perfectly possible. It might be improbable, but possible.

The kind of person you are, you'd also have complained about the beef.
You'd also have complained about your increased ticket price for carrying 200 spare meals.

People like you will always bitch and whine, no matter what happened.

But still you keep crawling back by flying LH again (assuming, by your post, that you have flown LH before and had a bad experience)

Just stop flying, period. Everybody would be much happier that way.

Soren  santahat 
All the things you probably hate about travelling are warm reminders that I'm home
 
Doona
Posts: 3382
Joined: Fri Feb 18, 2005 9:43 am

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 6:31 pm

Quoting Macc (Thread starter):
So, the aft section, with execption of 4 rows only, had to go along with pasta, which was absolutly disgusting. Hardly anyone ate it.

Seems like the forward cabin made the correct choice then  silly 
Sure, we're concerned for our lives. Just not as concerned as saving 9 bucks on a roundtrip to Ft. Myers.
 
macc
Posts: 895
Joined: Tue Nov 09, 2004 8:11 pm

RE: LH: Pasta Or Beef Joke

Sun Jul 02, 2006 10:07 pm

Quoting Birdwatching (Reply 23):
The kind of person you are

yeah, tell me about it

Quoting Birdwatching (Reply 23):
People like you will always bitch and whine

nicely said

Quoting Birdwatching (Reply 23):
Just stop flying

thanks for the advise. I will tell my boss. Meanwhile I guess I have to take flight nr. 45 to 48 this year next week. Big surprise: LH again.

So, thanks for your comment, but if you check the thread, you are the only one who is a bit too serious about my post. There is no LH bashing, but a little critizism cant do no harm. Even not to LH. And their cabin service is a bit outdated, and everyone knows about it. I dont think that you have to fly as much as me or other people in here. Just believe it that sometimes little things like this can really suck. Especially if you are on an 11 hour flight and the only thing to eat tastes too ugly to eat.

However, I would appreciate if you could leave rude, stupid and idiotic phrases (see quotes) out of your posts. It would add more value to the points you mention.

 kiss 
macc
I exchanged political frustration with sexual boredom. better spoil a girl than the world
 
TheSunseeker
Posts: 215
Joined: Wed Apr 26, 2006 9:04 pm

RE: LH: Pasta Or Beef Joke

Mon Jul 03, 2006 4:22 am

Quoting Macc (Reply 25):

Macc:

-dont listen to someone who's girlfriend steals safetycards. banghead 
-dont listen to someone who's got a picture on his profile showing his girlfriend pose in front of a Ryanair bird! airplane  alert 

have a nice day!  Big grin hehehe

oh and Macc, have you eaten Jet Airways onboard meals before? Believe me they are fantastic!
RSA: Dont drink and drive - take the train and get mugged
 
User avatar
TVNWZ
Posts: 1657
Joined: Fri Feb 17, 2006 9:28 am

RE: LH: Pasta Or Beef Joke

Mon Jul 03, 2006 1:52 pm

Quoting GeorgiaAME (Reply 19):
Bottom line: you can eat like a king (and drink like one, if you have the cojones) if you pack a picnic dinner/lunch. Don't rely on the airline, be proactive. Fillet with wild rice at 35,000 and a decent California cabernet is really quite affordable. And quite pleasant to boot.



I love to do this! I like to cook and often take a meal on longer flights. Put it in a couple of those disposable Tupperware thingies and it is a meal fit for a king. I have had scallops in a lemon butter sauce, stuffed pork chops with a light white wine sauce. I will make a garlic chicken sandwich on grilled flatbread with a pesto dressing and a cabbage salad. And more.

It does not take very long to fix and you should see the jealous looks of the other passengers.

I was even thinking of posting about 10 quick food selections on A-Net and see what people thought.

Maybe next time I will carry along a setting of my TWA Ambassador Class china and glasses and really live it up! That would be a hoot!

[Edited 2006-07-03 06:56:47]
 
macc
Posts: 895
Joined: Tue Nov 09, 2004 8:11 pm

RE: LH: Pasta Or Beef Joke

Mon Jul 03, 2006 5:46 pm

Quoting TVNWZ (Reply 27):
I like to cook and often take a meal on longer flights

In a post some 1 or 2 years ago, I have bitched about the decision of OS to stop catering on short haul. The thread ended with speculations to the reaction of airlines when PAX start to bring their own food onboard. Especially stuff like "Leberkäsesemmel" and the like.

So, I close my eyes and imagine with great happiness hundreds of People who open their plastic boxes with their snacks and meals. People from all over the world, with different cultures, different tastes, different local specialities. Like dried fish, Durian, Haggis, Chilli, Curry, Beuschl, ...

How would the cabin smell and look like  cloudnine 
I exchanged political frustration with sexual boredom. better spoil a girl than the world
 
TheSunseeker
Posts: 215
Joined: Wed Apr 26, 2006 9:04 pm

RE: LH: Pasta Or Beef Joke

Mon Jul 03, 2006 6:14 pm

Quoting Macc (Reply 28):
So, I close my eyes and imagine with great happiness hundreds of People who open their plastic boxes with their snacks and meals. People from all over the world, with different cultures, different tastes, different local specialities. Like dried fish, Durian, Haggis, Chilli, Curry, Beuschl, ...

than share a bit here and there. Would be nice, however due to some cultures more toilets should be added Big grin
RSA: Dont drink and drive - take the train and get mugged
 
HBJZA
Posts: 283
Joined: Thu Jan 05, 2006 6:23 pm

RE: LH: Pasta Or Beef Joke

Mon Jul 03, 2006 6:57 pm

The same happened to me once on an LTU flight from ZRH to POP via MUC. On the long flight, as it was my turn to get served, the F/A gently told me that she only had fish left. So I nicely returned the tray to her and she told me that I could at least eat the salad and the dessert ! I refused and handed back the tray because I was so sure that they had chicken letf on the trolley from the other aisle. Few seconds later another F/A passed by my seat so I stopped her and just said with my saddest look that I was hungry but as there was no more fish I couldn't accept the tray because I hate fish. She just said : "Why didn't you tell the F/A serving you, there is chicken left on the other trolley" And I got my chicken with no fight, no arguing, no complaints letters to the airline and no whatever stupid behaviour that most pax have on board.

A little childish maybe but it worked well.............
 
pavlin
Posts: 391
Joined: Sun Oct 23, 2005 5:34 am

RE: LH: Pasta Or Beef Joke

Mon Jul 03, 2006 7:11 pm

Can anybody please explain me WHAT IS THE DEAL WITH AIRLINE FOOD?
Pasta on airplane is not pasta, it is something like very sticky soup, cooked (microwaved way to long)
..........



IT JUST COULDN?T BE WORSE.
(http://en.wikipedia.org/wiki/Airline_food) Read article about baldness

Americans (no offense your food is not the best in the world) probably wont tell the diference between regular and airline food becuase all of their food is the same  Smile. tv dinner, microwave meals.......
I think Americans (no offense Boeings are great planes) invented airline food.
gssshhhh.... puke

[Edited 2006-07-03 12:15:07]

[Edited 2006-07-03 12:21:26]
 
badlydrawnboy
Posts: 65
Joined: Sun May 14, 2006 9:43 am

RE: LH: Pasta Or Beef Joke

Mon Jul 03, 2006 7:20 pm

Quoting Cadet57 (Reply 6):
It is all chicken anyways

Correction: Chicken-esque.  Smile

Quoting TuRbUleNc3 (Reply 14):
Sounds like the film 'Soul Plane' with the chicken and beef stroganoff, anybody recall this?

HAHA! That movie was so horrible it was excellent. I remember watching an interview or something of the like and D.L. Hughley apologized for making that movie. Haha!
 
TheSunseeker
Posts: 215
Joined: Wed Apr 26, 2006 9:04 pm

RE: LH: Pasta Or Beef Joke

Mon Jul 03, 2006 10:07 pm

Quoting HBJZA (Reply 30):

respect! Well done  Wink

Quoting Pavlin (Reply 31):

hahaha Big grin
RSA: Dont drink and drive - take the train and get mugged
 
CV580Freak
Posts: 886
Joined: Sat Jul 23, 2005 12:39 am

RE: LH: Pasta Or Beef Joke

Mon Jul 03, 2006 10:54 pm

Happens all the time on QR to LHR, always run out of chicken ........

On GF though, if they run out of your choice they'll get you one from the Club galley, real knives and forks too .............
One day you are the pigeon, the next the statue ...
 
boysteve
Posts: 887
Joined: Sun Apr 25, 2004 7:02 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 8:08 am

How do people think LH's food offering compares to that of other European majors?

I flew LH from MAN-FRA a couple of months ago and got served the smallest cheese sandwich I have ever seen. Not one mouthful! I half expected Norris McWurter to pop up and give the cabin crew an award for the smallest sandwich ever! Having said that the alternative direct flight was on BACon, where it would have cost extra for a sandwich so maybe I should have been grateful. However at least BA citiflyer express used to give a proper sized sandwich on that route.

As for Macc's account of his long haul flight, I flew SQ MAN-SIN-SYD last year and the customer service was brilliant, maybe because the flight was only 60% full though (at least in Y). The lady I was sharing my row of 3 seats with (B777) didn't get her first choice meal for dinner, so they fetched her a business class breakfast in the morning to say sorry. This was even though she ate her second choice dinner without a problem. On the return journey another pax poured her packet of Kris Chilli all over her dinner without realising what it was. She got a replacement, albeit Kris Chilli removed!
 
L1011Lover
Posts: 736
Joined: Sat Oct 25, 2003 5:16 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 8:10 am

Well it´s Murphy´s Law... whatever is catered less (on LH we sometimes have a 40% to 60% ratio, and sometimes 50/50) people want more...

It´s not OUR (the F/A´s) fault... we don´t cook the meals and we don´t make the decision on what to cater and how much of each selection... all we do is heat it up and serve it to you!

And believe me you can´t say what´s going better in advance... I´m flying the same trips (FRA-LAX, FRA-SFO, FRA-IAD and FRA-EWR) on an off for the last 2 years and each flight is different from the other... sometimes the pasta is more desired, sometimes the beef, sometimes the pizza and sometimes the ham and cheese sandwich... It´s a fact that you´ll probably never be able to satisfy 100% of your customers... some will always find something to complain about... and even if they get their choice, okay than they´ll probably will say the food sucks anyway... no matter what you take!!!

If getting your meal of choice is such a big deal for you, then simply make sure you´ll check in early enough to ask for and get a seat in the forward part of the cabin!!!

And if you don´t like what we serve, bring your own food... it´s as easy as that!!!

Airlines are in the transportation business and NOT in the restaurant business!

Nobody would ever expect eating dinner at their favorite restaurant in New York and two hours later coming out being in Chicago!!! Right???

THANX Rene Foss for that one... LOL...

Best regards

L1011Lover
 
dutchjet
Posts: 7714
Joined: Sat Oct 14, 2000 6:13 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 8:22 am

Quoting Pavlin (Reply 31):
Americans (no offense your food is not the best in the world) probably wont tell the diference between regular and airline food becuase all of their food is the same . tv dinner, microwave meals.......
I think Americans (no offense Boeings are great planes) invented airline food.

What a ridiculous remark.........have you been to any good restaurants in the US, have you tasted some of the excellent regional cuisine, or is your knowledge of food in the US limited to a visit to Mc Donalds. Or, have you ever enjoyed a meal in the Business First Cabin on CO (take a look at the menus at continental.com)? Oh, you are from Slovenia, the culinary captial of the world?
 
TACAA320
Posts: 7153
Joined: Fri Aug 06, 2004 3:03 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 8:22 am

Quoting L1011Lover (Reply 36):
And if you don´t like what we serve, bring your own food... it´s as easy as that!!!

Airlines are in the transportation business and NOT in the restaurant business!

Attitude like this one, leave a bad taste in my mouth.
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
L1011Lover
Posts: 736
Joined: Sat Oct 25, 2003 5:16 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 10:35 am

Quoting TACAA320 (Reply 38):
Attitude like this one, leave a bad taste in my mouth.

I wonder why???!!!

It´s the truth! You get what you pay for! And it´s just a fact that the days of five star cuisine in the sky are over!

Back then people dressed up when flying and payed a fortune!

Today almost everyone can afford to fly and people wear jeans and shirts (which is okay) or worse tank tops, bermudas and flip flops!

Come on, what do you expect!

And again, it´s all about transportaion and not about dining! We ARE in the transportation business!!!

I still provide my passengers with a decent service but some of them just expect too much! Times have changed. Sad but true!

And even if you take First or Business Class (where I think the food isn´t that much better!!! I personally prefer having an Economy leftover whenever possible), 90% of the money you pay more is for the room you have and only like 10% for the catering, service etc.!
 
SEAPlane10
Posts: 85
Joined: Fri Jun 17, 2005 10:38 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 11:11 am

Quoting Pavlin (Reply 31):
Americans (no offense your food is not the best in the world) probably wont tell the diference between regular and airline food becuase all of their food is the same . tv dinner, microwave meals.......
I think Americans (no offense Boeings are great planes) invented airline food.
gssshhhh.... puke



Quoting Dutchjet (Reply 37):
What a ridiculous remark.........have you been to any good restaurants in the US, have you tasted some of the excellent regional cuisine, or is your knowledge of food in the US limited to a visit to Mc Donalds. Or, have you ever enjoyed a meal in the Business First Cabin on CO (take a look at the menus at continental.com)? Oh, you are from Slovenia, the culinary captial of the world?

Well said, Dutchjet!

This epicurean has probably never had a plate of excellent Tex-Mex, a slab of Texas BBQ (especially ribs... bigthumbsup  ), a mess of Louisiana crawfish, a fillet of Pacific Northwest smoked salmon...or any other regional delicacy...most likely his greatest indulgence in American cuisine is a hamburger....  Wink
 
ABpositive
Posts: 148
Joined: Mon Nov 07, 2005 2:36 pm

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 11:52 am

Quoting Birdwatching (Reply 23):
In my opinion, this is just another episode in the constant Lufthansa-bashing here on A.net, by both Germans and non-Germans.

I disagree. I find that most of the major airlines get a fairly equal amount of bashing here on A.net, by both Germans and non-Germans.
 
TACAA320
Posts: 7153
Joined: Fri Aug 06, 2004 3:03 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 12:45 pm

Quoting L1011Lover (Reply 39):

Come on, what do you expect!

A service according to the fare paid. Is that simply.

Quoting L1011Lover (Reply 39):
Times have changed.

For must of the airlines yes.
For must of Oriental airlines no.
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
L1011Lover
Posts: 736
Joined: Sat Oct 25, 2003 5:16 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 12:56 pm

Quoting TACAA320 (Reply 42):
A service according to the fare paid. Is that simply.

And that´s exactly what you get when flying LH, and when flying with me  Wink
 
L1011Lover
Posts: 736
Joined: Sat Oct 25, 2003 5:16 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 12:59 pm

Quoting TACAA320 (Reply 42):
For must of Oriental airlines no.

Believe me, I´ve heard people complaining about the food, service and even FA attitude on SQ, TG, EK... etc.

[Edited 2006-07-04 06:00:47]
 
TACAA320
Posts: 7153
Joined: Fri Aug 06, 2004 3:03 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 1:01 pm

Quoting L1011Lover (Reply 43):

And that´s exactly what you get when flying LH, and when flying with me

And that's always my experience when I fly LH.
But I don't agree with you when you say...

Quoting L1011Lover (Reply 39):
And again, it´s all about transportaion and not about dining!

It's about service.
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
TACAA320
Posts: 7153
Joined: Fri Aug 06, 2004 3:03 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 1:07 pm

Rude And Off-hand Cabin Crew On BA (by BRUspotter Jul 2 2006 in Civil Aviation)#122
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
L1011Lover
Posts: 736
Joined: Sat Oct 25, 2003 5:16 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 1:08 pm

Quoting TACAA320 (Reply 45):
It's about service

I totally disagree!!!

NOBODY flies for the service offered on board... people simply fly for one single reason: To get safely, fast and as comfortable as possible from point A to point B!

If it´s for the service, go to a good restaurant and have a great evening with a five star dinner...

You´re not going to tell me, that you fly for the reason of the service offered on board (whatever airline you take) you fly, because you have to!!!

Okay maybe we aviation buffs make the one exeption... lol... but 99% of the people flying around the globe simply do it because they wanna get somewhere and not because they wanna fly or experince good (or bad) service!!!

So again, it´s ALL about transportation!!!
 
TACAA320
Posts: 7153
Joined: Fri Aug 06, 2004 3:03 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 1:09 pm

Quoting L1011Lover (Reply 47):

I totally disagree!!!

At least we agree to disagree.
It's about "service".
'Science without religion is lame, religion without science is blind'. Albert Einstein
 
TACAA320
Posts: 7153
Joined: Fri Aug 06, 2004 3:03 am

RE: LH: Pasta Or Beef Joke

Tue Jul 04, 2006 1:29 pm

Quoting L1011Lover (Reply 47):
but 99% of the people flying around the globe simply do it because they wanna get somewhere and not because they wanna fly or experince good (or bad) service!!!

Is Aeromexico A Safe Airline? (MD-87) (by Kuhne Jun 27 2006 in Civil Aviation)
'Science without religion is lame, religion without science is blind'. Albert Einstein