So one guy who travels 150K+ miles a year thinks that WN should keep with open seating and that they shouldn't allow roller boards. Right, those of us who travel 250k+ a year would like that.
The other guy states that he flies a WN a few times a year should not change becuase the airline is making a profit and if it's not broker don't fix. With rising oil prices and reduced hedges, they need all the Biz travel who buy unrestricted tickets they can get. That's why you look to change.
It's amazing that USA today could only find these dopes to put on the editoral page.