kazzie
Posts: 1655
Joined: Mon Apr 03, 2006 5:09 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 5:18 am

Thanks alot FR...

As from 1st November 2006, FR's baggage allowance of 20kg per bag will drop down to 15kg per bag again...

So now you have to pay to check the bag in and only get an allowance of 15kg.. Oh plus no baggage pooling...

This is going to be fun..
Bazinga punk.
 
gilesdavies
Posts: 2272
Joined: Tue Dec 02, 2003 7:51 pm

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 5:27 am

Quoting Kazzie (Thread starter):
This is going to be fun..

Especially if your going to be checking the passengers in and they exceed the limit and your taking their money!!!

Look at it on the bright side... Passengers are usually more happier if you check them in at 4am for the first flights of the day!  Wink



Joys of flying Ryanair! - I love them!!!

[Edited 2006-07-25 22:29:31]
 
kazzie
Posts: 1655
Joined: Mon Apr 03, 2006 5:09 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 5:39 am

Quoting Gilesdavies (Reply 1):
Especially if your going to be checking the passengers in and they exceed the limit and your taking their money!!!

Look at it on the bright side... Passengers are usually more happier if you check them in at 4am for the first flights of the day!

Argh... Its going to be fantastic.. Dont matter what time of the day, any excuse to kick off, Today one woman demand I go and change up some money for her because its pathetic we only accept £ and Cards in the UK.....
Bazinga punk.
 
OHLBU
Posts: 224
Joined: Tue Jan 11, 2005 7:35 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 6:03 am

Just wondering when will they begin to weigh passengers and charge them by the kilogram...  bouncy 
 
kazzie
Posts: 1655
Joined: Mon Apr 03, 2006 5:09 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 6:05 am

Quoting OHLBU (Reply 3):
Just wondering when will they begin to weigh passengers and charge them by the kilogram

That would make me £374  Wink

No I dont wiegh myself on the belts when no ones around  Wink


Honest!

 Wink
Bazinga punk.
 
gilesdavies
Posts: 2272
Joined: Tue Dec 02, 2003 7:51 pm

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 6:09 am

Quoting Kazzie (Reply 2):
Today one woman demand I go and change up some money for her because its pathetic we only accept £ and Cards in the UK.....

You could have had a worst day today...  Wink Especially if you had to deal with one of the 15,000 missing bags that never arrived of the flights frim Stansted.

Kazzie, could I ask a slightly off the cuff question while your online... No disrespect to you or your colleagues that check in FR flights at LTN. But why does FR flights at LTN always have a horrendous queues when checking in and the other flights checking-in aways seem a lot shorter. I have noticed this numerous times in the last few months when checking in for flights at LTN, when I look over at the FR desk.
 
musapapaya
Posts: 990
Joined: Mon Apr 05, 2004 10:02 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 6:15 am

Outrageous - as I akways say, try to find great deals from others like AB, 4U etc... they give you reasonable allowances and treat you like a human.
Lufthansa Group of Airlines
 
vfw614
Posts: 3171
Joined: Mon Dec 10, 2001 12:34 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 6:16 am

But don't forget - no fuel surcharges at Ryanair....  Smile (or so they say....)
 
kazzie
Posts: 1655
Joined: Mon Apr 03, 2006 5:09 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 6:16 am

Quoting Gilesdavies (Reply 5):
Kazzie, could I ask a slightly off the cuff question while your online... No disrespect to you or your colleagues that check in FR flights at LTN. But why does FR flights at LTN always have a horrendous queues when checking in and the other flights checking-in aways seem a lot shorter. I have noticed this numerous times in the last few months when checking in for flights at LTN, when I look over at the FR desk.

None Taken

some reasons:

1. Passengers at the desk arguing or trying to get themselves out of a baggage charge

2. Check-in is completely manual, No computers so takes more time, with pen, papers, Stickers

3. We have 2 hours to tackle around 180 between 2 of us

4. Writing out excess baggage skips

5. Slow baggage belts

6. language barriers, When passengers dont understand you it takes a slight bit longer

Really, Its not that easy... We have complaints about the queue times but Thats why we ask you to turn up 2 hours before, so we can get you all checked-in and the flight closed on time...

Oh and listen mate, next time you fly, Would It hurt you to come say hello

[Edited 2006-07-25 23:22:23]
Bazinga punk.
 
flycro
Posts: 325
Joined: Wed Feb 11, 2004 7:37 pm

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 7:02 am

Quoting Vfw614 (Reply 7):
But don't forget - no fuel surcharges at Ryanair.... (or so they say....)

Of course no fuel surcharges, just phanton goverment taxes they extort from you.
 
Evan767
Posts: 2198
Joined: Wed Aug 24, 2005 10:52 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 7:06 am

Well, when you are paying for some of the cheapest fares in the world, I would pay it any day.
The proper term is "on final" not "on finals" bud...
 
vfw614
Posts: 3171
Joined: Mon Dec 10, 2001 12:34 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 7:07 am

Quoting Vfw614 (Reply 7):
But don't forget - no fuel surcharges at Ryanair.... Smile (or so they say....)

Just to avoid misunderstandings - I tried to be ironic....
 
airtraveler
Posts: 8
Joined: Thu Jan 26, 2006 8:56 pm

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 7:23 am

Quoting Evan767 (Reply 10):
Well, when you are paying for some of the cheapest fares in the world, I would pay it any day.

Correct, and if you compare with a legacy airline (like Lufthansa) for european flights in economy you have 20 kg for checked bag and 8 kg for carry on. this makes a total of 28kg. With FR actual rules you have 20 kg checked + 10 kg carry on - total 30 kg, 2 kg more than Lufthansa or Swiss. With this new Ryanair rules change it will be 25 kg (15 + 10) total, only 3 kg less at a generally much lower ticket cost. Still not so bad to me.
 
kazzie
Posts: 1655
Joined: Mon Apr 03, 2006 5:09 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 7:37 am

Quoting Airtraveler (Reply 12):
Correct, and if you compare with a legacy airline (like Lufthansa) for european flights in economy you have 20 kg for checked bag and 8 kg for carry on. this makes a total of 28kg. With FR actual rules you have 20 kg checked + 10 kg carry on - total 30 kg, 2 kg more than Lufthansa or Swiss. With this new Ryanair rules change it will be 25 kg (15 + 10) total, only 3 kg less at a generally much lower ticket cost. Still not so bad to me.

But then take in to account that you cant share your luggage between 2/3 people and even bags

so example if you have 1 bag at 25kg and another at 5kg an Excess charge still applies

Also If you have 2 passengers with one bag at 30Kg it will still count as being 10 kg over as you cant share..

right now the rule of sharing is over looked vastly by passengers and this is where they get caught out and want to argue their case.. its that and wanting to re-pack the bag which also delays check-in.. which is why i send them away to re-pack...
Bazinga punk.
 
airtraveler
Posts: 8
Joined: Thu Jan 26, 2006 8:56 pm

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 7:44 am

Quoting Kazzie (Reply 13):
But then take in to account that you cant share your luggage between 2/3 people and even bags

On that I have to agree completly with you, is somthing that people do not understand - and that does not make too mutch sence as well!
In many situations for families is easier to pack one single piece of bag than several, it easier to handle! I know and I like to do that as well.
 
kazzie
Posts: 1655
Joined: Mon Apr 03, 2006 5:09 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 7:58 am

Quoting Airtraveler (Reply 14):
On that I have to agree completly with you, is somthing that people do not understand - and that does not make too mutch sence as well!
In many situations for families is easier to pack one single piece of bag than several, it easier to handle! I know and I like to do that as well.

Same on my part...

This is whats causing so many problems at recent... I dont agree with the rule but unfortunately I have to enforce it and get shot in the Neck for it, and I dont even work for Ryanair, Fantastic eh  Wink
Bazinga punk.
 
SJCRRPAX
Posts: 961
Joined: Wed Dec 21, 2005 2:29 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 8:16 am

OK, now that we got the FR peoples attention I got comments/questions:

From another thread, Where are the Barf Bags on FR, since there is no seat pocket? Is it true you charge for them and there is a 3 Pound disposal fee?

I bought tickets for flights from London-Rome, and from Rome-Paris on March 12th I think. In London I got 20 Kg allotment, but in Rome I got only 15 KGs, and I was told in Rome it was because purchase date of flight was before March 15th (I thought it would be flight date). OK, did I get a good deal in London, or a bad deal in Rome?

Actually I liked flying FR, but it would be really nice if FR would just drop the, "check in time opens at x:xx, and closes at x:xx nonsense. Do it like WN does in the state, when you arrive at the airport you check in, and it does not matter if you are 1 hour, 2 hours or 3 hours early. Also, what's with the individual lines for individual flights? All lines should handle all FR flights. I know it can be done, I've seen WN do it. If FR could make that change I would be a lot happier -- even if I need to pay 8 eurors/KG above 15KG, because the cost for the flights are quite nice.
 
kazzie
Posts: 1655
Joined: Mon Apr 03, 2006 5:09 am

Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 8:25 am

I'm Not FR Staff but ill do my best!

Quoting SJCRRPAX (Reply 16):
From another thread, Where are the Barf Bags on FR, since there is no seat pocket? Is it true you charge for them and there is a 3 Pound disposal fee?

This I cannot confirm, But I dont think its true

Quoting SJCRRPAX (Reply 16):
I bought tickets for flights from London-Rome, and from Rome-Paris on March 12th I think. In London I got 20 Kg allotment, but in Rome I got only 15 KGs, and I was told in Rome it was because purchase date of flight was before March 15th (I thought it would be flight date). OK, did I get a good deal in London, or a bad deal in Rome?

If both flights were booked at the same time then London Just let you off the old policy, Ill chuck my hands up and Admit I have done the same but giving passengers on the old Policy of 15kg up to 20kg, A. To save Argument and to get the flight closed on time

Quoting SJCRRPAX (Reply 16):
Actually I liked flying FR, but it would be really nice if FR would just drop the, "check in time opens at x:xx, and closes at x:xx nonsense. Do it like WN does in the state, when you arrive at the airport you check in, and it does not matter if you are 1 hour, 2 hours or 3 hours early. Also, what's with the individual lines for individual flights? All lines should handle all FR flights. I know it can be done, I've seen WN do it. If FR could make that change I would be a lot happier -- even if I need to pay 8 eurors/KG above 15KG, because the cost for the flights are quite nice.

Well Ill use LTN for Example, There is just no point in running Common check-in as there is not enough flights to keep them open, And to be honest Its quicker just to do assigned check-in.. Thats FR's way, To get it done quick..
Bazinga punk.
 
Outlier
Posts: 327
Joined: Sat Jun 17, 2006 8:17 am

RE: Baggage Allowance Back Down For Ryanair...

Wed Jul 26, 2006 10:32 am

Cheap airline, cheap tickets, cheap passengers.
You pay as little as possible, get what you pay for, and then whine about it.
And that's priceless!
 
aerokiwi
Posts: 2256
Joined: Sun Jul 30, 2000 1:17 pm

RE: Baggage Allowance Back Down For Ryanair...

Wed Aug 02, 2006 9:30 am

Can someone please clear all this up then becasue I get conflicting reports on the whole baggage allowance issue.

In early July I booked a one way London Stansted to Stockholm Skavsta for August 22nd departure. On the printout for the ticket, it clearly states I am entitled to 20kg of baggage in the hold ("checked baggage") and that this will change from November 1st onwards.

Ok, fine.

But then i read reports on here and on other sites of passengers only being allowed 15kg of checked baggae.

So what's the deal here?
 
cusaeng
Posts: 90
Joined: Thu Jan 12, 2006 8:27 pm

RE: Baggage Allowance Back Down For Ryanair...

Wed Aug 02, 2006 9:42 am

Quoting Vfw614 (Reply 7):
But don't forget - no fuel surcharges at Ryanair.... Smile (or so they say....)

he he no need they just keep the fairs the same and cut the checked baggage weight  Wink

any bets on when they bring it down to 10kg  Wink
I wanna fly but they wont let me :( grr
 
Sukhoi
Posts: 1561
Joined: Thu Jun 01, 2006 3:03 am

RE: Baggage Allowance Back Down For Ryanair...

Wed Aug 02, 2006 11:42 am

My friend is moving back to London in the end of August how much luggage can she bring 20kg + 10 kg handluggage or 15kg+10kg she has not booked her ticket yet.

Regards Sukhoi
 
lewis
Posts: 3578
Joined: Thu Jul 08, 1999 5:41 am

RE: Baggage Allowance Back Down For Ryanair...

Wed Aug 02, 2006 5:37 pm

I flew Ryanair a month ago to GRO. My fare was 99p each way so even though they charge for everything apart from using the lavatory, I still didn't care. What do people expect when they pay these fares anyway?

I decided not to pay £5 to check in my luggage so I only took one backpack with me (I was lucky I could fit everything inside) and also checked in online. I was so happy to see that I had avoided the very long queues at the airport that never seemed to move.

A bit off topic, but does it help if you are very polite with the staff? I managed to ckeck in 47kg of luggage with Czech Airlines with no extra charge and they even offered to let me take one piece onboard as a business class hand luggage. I had to repack though because my large suitcase was 34kg. I was very impressed with their ground staff at STN!
 
nudelhirsch
Posts: 1371
Joined: Sun Oct 12, 2003 6:20 am

RE: Baggage Allowance Back Down For Ryanair...

Wed Aug 02, 2006 6:36 pm

Quoting Lewis (Reply 22):
What do people expect when they pay these fares anyway?

Exactly. think it's some sort of rip-off, but hey, I never tried them and never will have any obligation. If they have that rule - fine... As long as they post it and keep it transparent...

After all it's still Fr...

But then, AA just let me board an oversold flight dumping some poor feller, and not even bitching about me carrying 4 bags on board...
Lucky me...
Putana da Seatbeltz!
 
bennett123
Posts: 7456
Joined: Sun Aug 15, 2004 12:49 am

RE: Baggage Allowance Back Down For Ryanair...

Wed Aug 02, 2006 6:39 pm

I remember MOL say a few year's ago that he wanted to phase out luggage allowance, because "our fares are so cheap that you can afford buy/hire anything you need at your destination".

Aside from the question, "are the fares really that much cheaper" presumably anything that you bought would have to be dumped because the same would apply to the return fare.
 
TimRees
Posts: 298
Joined: Thu Aug 02, 2001 2:09 am

RE: Baggage Allowance Back Down For Ryanair...

Wed Aug 02, 2006 7:10 pm

I recently flew RYR for the first time LTN-GRO.

I was under the impression the luggage allowance was 15kg (I'm sure that's what it said on the conditions of carriage). My bag weighed 16.1kg and I wasn't charged excess. I aslo shared a bag with my partner and there didn't seem to be a problem with this. Our hand luggage wasn't weighed either. There were several passengers on board with LARGE suitcases in the overhead bins and that didn't seem to have caused a problem.

The check-in process wasn't too bad. At times I've waited longer for BA! The flight was punctual, professional and reasonably comfortable. It wasn't that cheap however at £125 return (at least, cf to the 99p flights you can get).

I wasn't looking forward to the flight that much (my last flight was BA club world!) but I'd certainly fly RYR again.
 
slz396
Posts: 1883
Joined: Tue Oct 02, 2001 7:01 am

RE: Baggage Allowance Back Down For Ryanair...

Wed Aug 02, 2006 7:34 pm

Quoting Vfw614 (Reply 7):
no fuel surcharges at Ryanair....

I was thinking the same!

Quoting Cusaeng (Reply 20):
any bets on when they bring it down to 10kg

Most likely somewhere at the end of the year, when the winter cold settles in again, the conflict in the Middle East still isn't resolved and we all need to dig somewhat deeper into our wallets to pay for oil at $95/barrel.. Not that the 2 are related, since as vfw614 said: no fuel surcharges are applied by Ryanair!   

I wonder what they'll come up with if oil goes to $110+/barrel? Make you pay for the air you inhale? (extracting bleed from the engines through the PACKS does waste fuel too?)

[Edited 2006-08-02 12:42:52]
 
kazzie
Posts: 1655
Joined: Mon Apr 03, 2006 5:09 am

RE: Baggage Allowance Back Down For Ryanair...

Wed Aug 02, 2006 7:41 pm

Quoting TimRees (Reply 25):
I was under the impression the luggage allowance was 15kg (I'm sure that's what it said on the conditions of carriage). My bag weighed 16.1kg and I wasn't charged excess. I aslo shared a bag with my partner and there didn't seem to be a problem with this. Our hand luggage wasn't weighed either. There were several passengers on board with LARGE suitcases in the overhead bins and that didn't seem to have caused a problem.

If you booked before March 16th then you have an allowance of 20Kg...

We only weigh hand luggage if we think it may be to heavy, The allowance is 10kg.

Im glad you are happy with the Check-in process... Bear in mind its all pen and paper we do go as quickly as possible!  Smile

Its a lot harder when some passengers want to start an argument and encourage others to argue about queue times... it delays the process further and makes it extremely un pleasant to check-in.... but when you have 2 people, 189 passengers, charges being made its not going to be quick, Thats why we advise you to be there within 2 hours, so we can get everyone checked in before the flight closes..

Quoting Sukhoi (Reply 21):
My friend is moving back to London in the end of August how much luggage can she bring 20kg + 10 kg hand luggage or 15kg+10kg she has not booked her ticket yet.

If she books now she will have 20kg hold and 10kg hand, Please advise that you can not poole this together...

Quoting Aerokiwi (Reply 19):

In early July I booked a one way London Stansted to Stockholm Skavsta for August 22nd departure. On the printout for the ticket, it clearly states I am entitled to 20kg of baggage in the hold ("checked baggage") and that this will change from November 1st onwards.

if you book after November 1st then you will have 15Kg...

I think they are using the same process as they did when they raised it... if you booked on the old conditions its 15kg, new its 20kg... We have a little bag note on the passenger manifest so we know what terms and conditions you are on and where we need to charge or not..

Personally, I am going to dread this.....
Bazinga punk.
 
trent900
Posts: 498
Joined: Wed Dec 17, 2003 6:06 am

RE: Baggage Allowance Back Down For Ryanair...

Wed Aug 02, 2006 7:43 pm

Quoting Gilesdavies (Reply 5):
Especially if you had to deal with one of the 15,000 missing bags that never arrived of the flights frim Stansted.

Not sure where you heard or read that but the last count was approx 2,800 bags. I must say it was the worst I've seen it. Mountains of bags everyware.

D.