Topic Author
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Joined: Sat Feb 14, 2004 9:39 am

Heard Of More AA Employee Cuts At Ticket Counters

Sat Jul 29, 2006 10:40 am

While checking in for my IAH-DFW flight this afternoon the agent stated he heard more reduction of full-time employees and/or full-time employee's hours in September/October of 2006.

I understand AA is trying to avoid BK, but as more people travel it seems the carrier is still shrinking staff. I am sure the legacies are looking at US's Q2 $305MM profit saying we can do that!I did have the BEST F/A today on AA1970. It took me back to the old days of flying...pre 9/11 around the 1970s.

Wanda was charming, gracious, efficient, courteous, eager to please and professional. Great PA announcements. She hustled through the cabin. My glass of blood mary mix had lots of ice and a nice wedge of lemon and a wedge stuck in the mouth of the can. Always smiled and could not do enough. I felt very nostalgic for the good old days of flying.

Thanks Wanda Johnson!!!!!!!!!
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RE: Heard Of More AA Employee Cuts At Ticket Counters

Sat Jul 29, 2006 11:24 am

Very nice to hear good attitude on AA planes.

And no further reductions have been told.
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Joined: Mon Jul 17, 2000 8:30 am

RE: Heard Of More AA Employee Cuts At Ticket Counters

Sat Jul 29, 2006 11:47 am

It may be possible that the agent was referring to IAH specially. Each city has their own staffing requirements. However, it may be possible that FT headcount may be reduced (often to PT) at their station; that's kinda been the general trend (with the hubs being the exception).

If anything has been going on, it's been recalls! The system seniority list has been growing over the past few months...

[Edited 2006-07-29 04:48:24]
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RE: Heard Of More AA Employee Cuts At Ticket Counters

Sat Jul 29, 2006 12:35 pm

I also had an excellent NW flight in econ. from TUS-MSP-BOS last tues. The crew all seemed to have good attitudes, and even the pilots made some jokes during our 15 minute ground delay in TUS. Also, the F/A's on MSP-BOS were excellent, all of them welcoming passengers with a smile. I'd never seen a NW crew so warm/welcoming before.
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RE: Heard Of More AA Employee Cuts At Ticket Count

Sat Jul 29, 2006 11:14 pm

According to the notice thats up on the bulletin boards here at LGA, they are in the process of fine tuning the winter schedule and there will at some locations be a reduction in force.Each station is reviewing their staffing requirements and an exact station by station impact is not available at the moment.

Smaller stations may see a reduction in F/T headcount and an increase in P/T headcount.Larger stations may well see no effect at all.

I agree that the recalls are still proceeding at a rapid clip.In fact, according to the union virtually every one on the recall list for the NYC One Station complex (EWR,JFK,LGA) that wanted to come back is back.There are rumors of off the street hiring for the spring.

[Edited 2006-07-29 16:15:49]
Yes, I actually *do* work for an airline,how about you?
Posts: 150
Joined: Tue Apr 18, 2006 12:50 pm

RE: Heard Of More AA Employee Cuts At Ticket Counters

Sun Jul 30, 2006 4:48 am

Quoting ASTROJET707 (Thread starter):
I did have the BEST F/A today on AA1970. ... Thanks Wanda Johnson!

If you haven't already, you might consider writing AA a letter of appreciation. I'm pretty sure it'll go into her personnel file, and sometimes even gets forwarded to the F/A. Can't hurt...
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Joined: Mon Feb 20, 2006 10:17 am

RE: Heard Of More AA Employee Cuts At Ticket Counters

Sun Jul 30, 2006 8:40 pm

Quoting A300AA (Reply 1):
And no further reductions have been told.

There has been a lot of talk that American Airlines is going to stump its growth in the JFK market. Also, American Airlines, may very well be looking for other airlines that are interested in leasing terminal space from them in T9. These chatters would seem to be true as since American Airlines built the terminal AA's JFK schedule has done nothing but sit stale as Delta and Jet Blue have made large if not huge inroads into markets where AA could have entered at a profit. As far as LGA is concerned, AA is looking to trim schedules, and as a friend that works for AA in DFW calls it "cutting the fat, before we lose our hat"...
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Joined: Mon Apr 24, 2006 11:30 pm

RE: Heard Of More AA Employee Cuts At Ticket Counters

Mon Jul 31, 2006 3:28 am

Speaking of cutbacks at checkin counters. I recently flew Delta from FLL and there at their large ticket counter was perhaps three employees running around like crazy. I did the kiosk check in and waited what seemed like forever for them to call my name and get my baggage tag.

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